📞 Call for pricing and availability: (800) 780-8101

Ventana By Buckner

8301 N Central Expressway, Dallas, TX 75201

Independent Living Assisted Living Memory Care Respite Care Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(214) 234-1035

Estimated Pricing

Studio
Estimated $3,486
One Bedroom
Estimated $4,391
Two Bedroom
Estimated $5,401

Price Comparison

  • Average City Price: $3,677
  • Average State Price: $3,661
  • Average National Price: $4,181


  • Ventana By Buckner Description

    Ventana By Buckner is a large 68 bed community that offers independent living, assisted living, memory care, respite care and rehabilitation and is located in the town of University Park, Texas. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and three-bedroom room layouts.

    The community has an average rating of 8.2 out of 10 making it the 61st highest rated community in the city out of 97 communities. See more information on reviews.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Dallas

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Dallas

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Dallas


    Community Reviews

    7.8
    Ventana By Buckner
    Based on My Caring Plan's proprietary scoring, including 60 reviews across the web

    Ranking

  • Ranking in City: 62 out of 97 communities in Dallas
  • Ranking in State: 1904 out of 2783 communities in TX
  • Food and Dining A

    Activities A

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the senior living facility present a mixed picture, with several positive comments about the staff, amenities, and the physical environment, but also significant concerns regarding the skilled nursing care and management of residents' health and medication.

    • Many reviewers praise the facility for its beautiful architecture, top-notch security, and the friendly and helpful staff. The food and amenities are also highlighted as impressive features.
    • Positive experiences with the admissions process and coordination for elderly residents are noted, alongside commendations for the teamwork and the welcoming nature of the staff.
    • However, there are serious complaints about the skilled nursing care, including instances of mismanaged medication, lack of communication, and inadequate response to residents' health needs. One review detailed a neglectful situation where a resident suffered due to the staff's failure to monitor and address her health issues promptly.
    • Concerns about the staff's attitude and professionalism are mentioned, with some reviewers experiencing rudeness and a lack of responsiveness to residents' needs.
    • Despite the facility's appealing appearance and amenities, some reviewers caution against placing loved ones in the facility due to their negative experiences, particularly with the skilled nursing care.
    • On the other hand, new residents and their families have shared positive experiences, highlighting the caring nature of the staff, the quality of the food, and the overall pleasant environment.

    In summary, while there are many aspects of the facility that are highly regarded, there are significant concerns about the quality of care in the skilled nursing section that potential residents and their families should consider.


    Reviews

    Lori C
    July 12, 2023 My Caring Plan Icon

    Warning: Long review but want others to be aware.This review is for “Healthcare” only. First, a couple of positive highlights in what was otherwise a horror story: Betty Hernandez (Asst Dir of Nursing) & Sherri Slagle (Dir of Social Services). Both were caring, responsive & true professionals. The OT, Sarah, was great! Professional, concerned, very competent, knowledgeable. Mom was seen by a few different PT’s but they were all competent (but continuity would have been helpful). Remember: DON’T JUDGE A BOOK BY ITS COVER! The facility is beautiful! The healthcare floors are clean, well maintained, none of the typical Skilled Nursing Facility (SNF)/Rehab smells. Spectacular artwork. Nice living room style seating areas, a long dining table, & fully equipped kitchen in the common area. The rooms are a comfortable size with the typical hospital style bed & a hotel style dresser/armoire. Food was ok. This is where the pretty storybook cover ends though. Then, you open the book. We showed up with my mom at the requested time (7:00 pm on a Friday). Having previous experience with SNF’s, my expectations were low, and realistic. And my low expectations were met. We went to Mom’s room & weren’t acknowledged for 3 hours! When a nurse finally came in,she was mad at us because she didn’t know we were there. I tried to find someone 3-4 times but there was never a staff member in the hallway when I looked. Rather than go into too lengthy a description, I’ll summarize: 1) Please, if your loved one has more than 2-3 simple meds, hire your own CNA to stay with them. We had a private CNA with Mom 24/7 and either myself or my sister were there daily/nightly for several hours at a time. Thank goodness we went the extra step & hired our own CNA (expect to pay about $20-30/hour). During the 3 1/2 weeks Mom was there, her meds were NEVER given correctly. Wrong dosages, missing critical medications, given at wrong times. And we were argued with by the med techs & nursing staff when we tried to get corrections. Changes to orders took DAYS when it should have taken hours, at the most. 2) If your loved one needs help getting to/from the restroom, I hope you followed the advice above. Without our own CNA, there’s no way anyone would have come to her room in time. 3) Forget the instructions to call the nurses desk if no one answers a call button within 5 minutes. That phone was NEVER answered (Ventana-hint-WIRELESS PHONES). 4) If your loved one appreciates being clean, don’t count on the staff to assist with a shower or bed bath. It was DAYS before they offered to assist Mom with a shower. They are supposed to receive a shower 3 times/week. Because we had our own CNA, we took care of this essential need on our own. 5) There is ZERO continuity of care. Most of the med techs & CNA’s are “agency” personnel, not employees of Ventana. So telling a med tech to be more aware of a patient’s med requirements was futile; there would be new med techs the next day. Same with CNA’s. Many commented that they wouldn’t come back to work there. 6) There were many times when clean bed/bath linens weren’t available. Even on other floors. 7) The Health Services Administrator seemed very dismissive and disinterested when we met to discuss the various issues encountered during Mom’s stay. This may simply be his persona though. Hopefully he will take steps to make some very necessary changes/improvements. 8) LeCreatia, one of the Asst Directors of Nursing, is one of the least caring, least professional people I have ever met. Anytime we asked for help, her attitude was awful! When confronted with the truth of our experience, she got up & walked off in a rage. How can improvements be made if you turn a blind eye towards the problems? Epilogue: Mom is back at home and we are looking forward to continued improvements with our private CNA and OT/PT via home health. I know that the staff of SNF’s are overwhelmed, overworked, and do a job that many would run from. However, facilities must be held accountable & provide an adequate level of care. Ventana doesn’t provide proper care at all.


    Ventana By Buckner Videos


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    24-hour Assisted Living services

    Personalized wellness program

    24-hour emergency response system

    Medication assistance and administration

    Licensed care available

    Medical director and registered dietitian


    Services

    Housekeeping and laundry services

    Memory Care

    Long-Term Care

    Respite Care

    Skilled nursing


    Activities

    Lifestyle coordinator

    Group activities and outings

    Specialized activities and programs


    Community Amenities

    Full-service beauty salon and barbershop

    Transportation to and from daily activities

    Common spaces for socialization

    Beautifully appointed one-, two-, and three-bedroom floor plans

    Salon and spa

    Safety and security


    Room Amenities

    Spacious private residences

    Floor-to-ceiling window walls

    Contemporary glass-framed balconies

    Walk-in closets

    Individually controlled heating and air conditioning

    Internet throughout the building


    Dining

    Three freshly prepared meals every day

    Freshly prepared, nutritious for breakfast, lunch, and dinner

    Nutritious, freshly prepared breakfast, lunch, and dinner menu selections

    Coffee bar

    Dining venues

    Executive chef


    Transportation

    Transportation to and from your daily activities



    What is in the Neighborhood

    General Area Overview
    • The closest city is University Park which is 1.9 miles away and has a population of 24,759 (small town).
    • The average income is $293,597, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 89
      • Low Temperature: 49
      • Average Temperature: 70.2
      • Day Breakdown: The area gets 152 days of rain, 1 days of snow and 211 days of sun
      • Precipitation: 2.3 inches a year

    Demographic Overview
    • The median age is 32.6 years old, low compared to other cities.
    • 3.16% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 25.14% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 18% Black or African-American, 30% Hispanic or Latino, and 47% White.

    Health and Safety Overview
    • The crime rate is 8.1 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.16 incidents per 100 people
      • Property Crime: 4.69 incidents per 100 people
      • Drug-Related Crime: 0.76 incidents per 100 people
    • The average life expectancy in zip code is 77.79 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 137.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 12.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Tom Thumb
    0.2 miles away
    Whole Foods Market
    0.4 miles away
    Costco
    0.5 miles away
    Good Time Grocery
    0.7 miles away
    Myanmar Store Asian Groceries
    0.7 miles away

    Transportation

    Park Lane
    0.7 miles away
    Lovers Lane
    1.0 miles away
    Walnut Hill
    1.3 miles away
    Mockingbird
    1.7 miles away
    White Rock
    2.3 miles away

    Bus Stations

    28979
    3.8 miles away

    Banks

    Chase
    0.2 miles away
    Bank of Texas
    0.3 miles away
    Comerica Bank
    0.8 miles away
    Capital One
    0.9 miles away
    Bank of America
    0.9 miles away

    Hospitals

    North Central Surgical Center
    0.8 miles away
    Texas Health Presbyterian Hospital Dallas
    1.0 miles away
    Texas Institute for Surgery At Texas Health Presbyterian Dallas
    1.0 miles away
    Medical City Dallas
    3.2 miles away
    Forest Park Medical Center
    3.3 miles away

    Pharmacies

    ParkLane Pharmacy
    0.7 miles away
    Walmart Pharmacy
    1.0 miles away
    CVS Pharmacy
    1.1 miles away
    Walgreens
    1.2 miles away
    Kroger Pharmacy
    1.7 miles away

    Dentists

    Dental Loft
    0.6 miles away
    Archpoint Implant Denstistry
    0.6 miles away
    Orthodontic Specialists of Dallas PA
    1.2 miles away
    Northeast Dallas Dentistry
    1.2 miles away
    Lovers Lane Dental Associates
    1.2 miles away

    Parks

    Village Apartments Park
    0.6 miles away
    Northcrest Park
    0.9 miles away
    Caruth Park
    1.0 miles away
    Hitzelberger Park
    1.2 miles away
    Dallas
    1.2 miles away

    None Found

    Shopping

    NorthPark Center
    0.2 miles away
    Park Lane
    0.6 miles away
    Turtle Creek Village
    3.7 miles away
    West Village
    4.0 miles away
    Galleria Dallas
    5.3 miles away

    Culture

    Biblical Arts Center
    0.6 miles away
    McFarlin Memorial Auditorium
    1.6 miles away
    The Granada Theater
    2.2 miles away
    The Winston School Arts Building
    3.1 miles away
    Kalita Humphreys (Frank Lloyd Wright) Theater Center
    4.0 miles away

    Restaurants

    The Cheesecake Factory
    0.1 miles away
    Maggiano's Little Italy
    0.3 miles away
    P.F. Chang's
    0.3 miles away
    Seasons 52
    0.3 miles away
    IHOP
    0.3 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Ventana By Buckner

    Licensing

    This community is licensed by the state of TX. It is a large-sized community with 68 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More