📞 Call for pricing and availability: (800) 780-8101

University Heights Health & Living Community

1380 E County Line Rd, Indianapolis, IN 46227

Memory Care Nursing Home Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(317) 885-7050

Estimated Pricing

Studio
Estimated $3,478

Price Comparison

  • Average City Price: $3,397
  • Average State Price: $4,102
  • Average National Price: $5,673


  • University Heights Health & Living Community Description

    University Heights Health & Living Community is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.3 miles outside Greenwood, Indiana and is part of the CarDon and Associates network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.9 out of 10 making it the 76th highest rated community in the city out of 106 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Indianapolis

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Indianapolis

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Indianapolis


    Community Reviews

    6.4
    University Heights Health & Living Community
    Based on My Caring Plan's proprietary scoring, including 64 reviews across the web

    Ranking

  • Ranking in City: 87 out of 107 communities in Indianapolis
  • Ranking in State: 753 out of 861 communities in IN
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B


    Employee Reviews

    7.4
    CarDon and Associates
    Based on My Caring Plan's proprietary scoring, including 784 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the senior living facility present a mixed picture, highlighting both commendable aspects and areas needing improvement. Positive feedback praises the staff's kindness, professionalism, and dedication to resident care. Specific employees in various departments, including admissions and social services, are lauded for their exceptional support and advocacy for residents. The facility itself is described as beautiful, with a clean environment and a team that is responsive to inquiries and capable of providing long-term care.

    However, several reviews express significant concerns about aspects of care and management. Issues cited include poor nursing care, lost items, lack of communication with families, and inadequate management of medication, leading to serious health risks. Some residents reported experiencing delays in receiving assistance, infrequent showers, and slow response to call lights. Concerns about hygiene, such as unattended wet beds and insufficient changing of linens, were also mentioned. Additionally, there were instances of miscommunication and perceived negligence, including a distressing situation where a family was unable to visit a loved one in hospice care due to miscommunication.

    While some staff members are recognized for going above and beyond their duties, there are reports of a lack of care and attention to residents' needs, raising questions about staffing levels and training. The facility's exterior appearance contrasts with the experiences of some residents and families, suggesting a need for internal improvements to match the outward aesthetics.

    Overall, the reviews indicate a facility with dedicated individuals providing excellent care in some areas, but also reveal significant challenges that need to be addressed to ensure the well-being and satisfaction of all residents.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Medical services

    Rehabilitation

    Memory support

    Skilled nursing

    Physical therapy room


    Services

    Home Transition Program

    Support services including assistance with insurance

    Medicare, Medicaid and most insurances accepted


    Activities

    Recreational and therapeutic activities

    Fitness classes

    Church services

    Music


    Community Amenities

    Modern, fully-equipped therapy gym

    Community lounges and living rooms

    Secure outdoor courtyard


    Room Amenities

    Private studio-like apartment suites

    Private bath with shower

    Fully furnished with electric bed, comfortable chairs and dining table

    Hardwood-look laminate floors

    Flat-screen TV

    Telephone


    Dining

    Restaurant-style dining room

    Kitchenette



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 5
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Feb. 21, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 176
    Total current residents: 147
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $3908


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-28 2022-10-28 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-09-28 2022-10-28 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-09-28 2022-10-28 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-09-28 nan E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-09-28 2022-10-28 E Egress Deficiencies Have horizontal exits used in accordance with safety requirements.
    2022-09-28 2022-10-28 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-09-28 2022-10-28 E Egress Deficiencies Meet other general requirements that are deficient.
    2022-09-28 2022-10-28 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-09-28 2022-10-28 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-09-28 2022-10-28 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-09-28 2022-10-28 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-09-28 2022-10-28 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-09-28 2022-10-28 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-09-28 2022-10-28 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-09-28 2022-10-28 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-09-28 2022-10-28 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-09-28 2022-10-28 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-07-08 2021-07-27 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-07-08 2021-07-27 E Egress Deficiencies Have horizontal exits used in accordance with safety requirements.
    2021-07-08 2021-07-27 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-07-08 2021-07-27 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-07-08 2021-07-27 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-07-08 2021-07-27 E Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2021-07-08 2021-07-27 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-07-08 2021-07-27 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-07-08 2021-07-27 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2021-07-08 2021-07-27 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-07-08 2021-07-27 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-31 2019-12-11 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-10-31 2019-12-11 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-10-31 2019-12-11 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2019-10-31 2019-12-11 E Egress Deficiencies Meet other general requirements that are deficient.
    2019-10-31 2019-12-11 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-10-31 2019-12-11 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-10-31 2019-12-11 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-10-31 2019-12-11 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-31 2019-12-11 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-10-31 2019-12-11 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-22 2022-09-02 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2022-08-22 2022-09-02 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-08-25 2021-09-07 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-06-17 2021-07-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-06-17 2021-07-13 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-17 2021-07-13 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-06-17 2021-07-13 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-06-17 2021-07-13 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-16 2021-03-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-08-19 2019-08-29 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-08-19 2019-08-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-08-19 2019-08-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2019-02-27 $11,278
    2021-06-17 $3,250
    2021-06-17 $5,000
    2022-01-24 $658

    What is in the Neighborhood

    General Area Overview
    • The closest city is Greenwood which is 2.3 miles away and has a population of 55,586 (large town).
    • The average income is $44,820, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 31
      • Average Temperature: 55.8
      • Day Breakdown: The area gets 170 days of rain, 27 days of snow and 166 days of sun
      • Precipitation: 2.6 inches a year

    Demographic Overview
    • The median age is 34.1 years old, low compared to other cities.
    • 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 8.54% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 27% Black or African-American, 8% Hispanic or Latino, and 59% White.

    Health and Safety Overview
    • The crime rate is 7.35 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.35 incidents per 100 people
      • Property Crime: 3.57 incidents per 100 people
      • Drug-Related Crime: 0.5 incidents per 100 people
    • The average life expectancy in zip code is 75.01 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 8.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.5 miles away
    Kroger
    1.9 miles away
    Meijer
    2.1 miles away
    Aldi
    2.3 miles away
    Hampton Market
    3.8 miles away

    None Found

    Bus Stations

    #16 toward downtown. IndyGo.com
    2.8 miles away
    Red Line BRT: UIndy Station
    4.9 miles away
    Red Line BRT: SB Troy Avenue Station
    5.8 miles away
    Red Line BRT: NB Troy Avenue Station
    5.9 miles away
    Red Line BRT: NB Garfield Park Station
    6.3 miles away

    Banks

    PNC Bank
    1.3 miles away
    Fifth Third Bank
    1.9 miles away
    Horizon Bank
    2.1 miles away
    The National Bank of Indianapolis
    2.6 miles away
    Lake City Bank
    2.6 miles away

    Hospitals

    Community Hospital South
    0.1 miles away
    Franciscan Health Indianapolis
    2.9 miles away
    Valle Vista Health System
    3.0 miles away
    University of Indianapolis Health Pavilion
    4.8 miles away
    IU Health University Hospital
    9.7 miles away

    Pharmacies

    CVS Pharmacy
    1.3 miles away
    Walgreens
    1.3 miles away
    CVS
    4.2 miles away
    Kroger Pharmacy
    9.5 miles away
    Walmart Pharmacy
    10.3 miles away

    Dentists

    RC Christie Greenwood Dentist
    2.0 miles away
    Saur Family Dentist
    2.6 miles away
    Greenwood Family Dentistry
    2.9 miles away
    Amazing Family Dental
    6.9 miles away
    Desiree Diamond, DDS
    7.6 miles away

    Parks

    Greenwood
    0.5 miles away
    Indianapolis
    0.5 miles away
    Northwest Park
    0.6 miles away
    Northwest Park Annex
    0.9 miles away
    Trails Park
    1.0 miles away

    Places of Worship

    Italian Prisoner of War Chapel
    18.5 miles away

    Shopping

    Greenwood Park Mall
    0.7 miles away
    Circle Center Mall
    8.8 miles away
    Washington Square Mall
    12.4 miles away
    Speedway Shopping Center
    12.7 miles away
    The Shoppes at Perry Crossing
    12.8 miles away

    Culture

    Amphitheater
    2.4 miles away
    Christel DeHaan Fine Arts Center
    4.8 miles away
    Ransburg Auditorium
    4.9 miles away
    Tube Factory Artspace
    6.3 miles away
    Listen Hear
    6.3 miles away

    Restaurants

    Ichiban Sushi Bar & Sammy's Asian Cousine
    0.5 miles away
    Olive Garden
    0.6 miles away
    The Cheesecake Factory
    0.7 miles away
    The Tamale Place
    0.8 miles away
    Applebee's
    0.9 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of University Heights Health & Living Community

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More