📞 Call for pricing and availability: (800) 780-8101

The Willows At Citation

1376 Silver Springs Dr, Lexington, KY 40511

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(859) 554-4757

Estimated Pricing

Studio
Estimated $3,065
One Bedroom
Estimated $3,861

Price Comparison

  • Average City Price: $2,880
  • Average State Price: $2,826
  • Average National Price: $3,754


  • The Willows At Citation Description

    The Willows At Citation is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.6 miles outside Lexington-Fayette, Kentucky and is part of the Trilogy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8.5 out of 10 making it the 17th highest rated community in the city out of 36 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Lexington

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Lexington

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Lexington

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Lexington


    Community Reviews

    8.9
    The Willows At Citation
    Based on My Caring Plan's proprietary scoring, including 50 reviews across the web

    Ranking

  • Ranking in City: 13 out of 36 communities in Lexington
  • Ranking in State: 162 out of 468 communities in KY
  • Food and Dining A

    Facility and Grounds A

    Care A

    Staff A


    Employee Reviews

    7.3
    Trilogy Health Services
    Based on My Caring Plan's proprietary scoring, including 1395 reviews across the web

    The following insights are from employees that work in Kentucky

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • The facility is highly praised for exceeding care standards and treating residents like family.
    • Recommended for rehabilitation after knee or hip replacement surgery, with good food, care, and knowledgeable physical and occupational therapists.
    • Former residents express a desire to return for post-op care, highlighting satisfaction with the staff and facility.
    • Noted for its beautiful and clean campus, offering exceptional care to residents.
    • Employees find the community warm and inviting, with positive feedback from families and residents.
    • Commended for taking great care of residents, with a focus on keeping families informed about their loved ones' care and health.

    Negative Reviews:

    • Concerns raised about the facility's focus on payment over patient care, with reports of inadequate assistance in finding new accommodations for those unable to pay.
    • Reports of declining health and inadequate attention to nutrition and physical abilities during rehabilitation stays.
    • Issues with billing and insurance, causing frustration for families despite the high quality of care and food service.

    Mixed Feedback:

    • While there are glowing reviews about the care and environment, some families have experienced significant challenges related to billing, insurance, and perceived priorities regarding payment over patient welfare.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    The Willows At Citation Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech-Language Pathology

    Short-Term Rehabilitation Stays

    24-Hour Skilled Nursing Care

    Case Management & Social Services


    Services

    Assistance with Everyday Tasks Including Bathing, Dressing, and Going to the Bathroom

    Move-In Assistance

    Laundry Service

    Trash Service

    24-Hour Emergency Maintenance


    Activities

    Travel to Community-Planned Outings Included

    Social Time

    Recreation

    Happy Hour

    Support Groups

    Bible Study


    Community Amenities

    Beauty and Barber Salon

    Private Putting Green

    Outdoor BBQ Area

    Ice Cream Parlor


    Room Amenities

    Private & Companion Suites

    Community Living Rooms with Cozy Seating, Fireplaces, and Flat-Screen TVs


    Dining

    Nutritional Services Provided by a Registered Dietitian

    Chef-Prepared Meals Served Restaurant-Style

    Three Chef-Prepared Meals a Day

    In-Room Dining

    Community and Private Dining Rooms


    Transportation

    Transportation to Personal Appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: June 4, 2014
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 54
    Total current residents: 50
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-11-04 2021-12-15 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-11-04 2021-12-15 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-11-04 2021-12-15 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-11-04 2021-12-15 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-11-04 2021-12-15 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-11-04 2021-12-15 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-11-04 2021-12-15 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-09-11 2020-10-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-05-10 2018-06-09 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-05-10 2018-07-13 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-05-10 2018-07-13 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-05-10 2018-07-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-05-10 2018-07-13 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-05-10 2018-07-18 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-05-10 2018-06-09 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Fines

    Fine Date Fine Amount
    2020-10-19 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lexington-Fayette which is 2.6 miles away and has a population of 314,488 (small city).
    • The average income is $63,085, which is average compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 35
      • Average Temperature: 57.4
      • Day Breakdown: The area gets 189 days of rain, 20 days of snow and 155 days of sun
      • Precipitation: 3.2 inches a year

    Health and Safety Overview
    • The crime rate is 6.25 per 100 people which is high compared to other cities.
      • Violent Crime: 1.31 incidents per 100 people
      • Property Crime: 3.91 incidents per 100 people
      • Drug-Related Crime: 0.57 incidents per 100 people
    • The average life expectancy in zip code is 77.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 158.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Aldi
    0.6 miles away
    Stop & Shop
    0.6 miles away
    Walmart Supercenter
    0.8 miles away
    Kroger
    2.0 miles away
    Wine + Market
    2.2 miles away

    None Found

    Bus Stations

    Bluegrass Art Shelter
    1.6 miles away
    3rd @ Jefferson - Stop 330
    2.1 miles away
    1138 3td @ 478 Inbound
    2.1 miles away
    1356 North Broadway @ 3rd Outbound
    2.2 miles away
    38 Jefferson @ 176 (Still Alley)
    2.3 miles away

    Banks

    Fifth Third Bank
    2.6 miles away
    Central Bank
    2.6 miles away
    Bank of the Bluegrass & Trust Co.
    2.7 miles away
    City National Bank
    2.8 miles away
    Wells Fargo
    2.8 miles away

    Hospitals

    Eastern State Hospital
    0.8 miles away
    Good Samaritan Hospital
    2.9 miles away
    United States Veterans Hospital
    3.1 miles away
    Lexington VA Medical Center
    3.8 miles away
    UK Healthcare
    3.9 miles away

    Pharmacies

    Walgreens
    1.8 miles away
    Rite Aid
    4.0 miles away
    Wheeler's
    4.3 miles away
    CVS
    4.8 miles away
    Pharmacy Shop
    5.1 miles away

    Dentists

    Meadowthorpe Family Dentistry
    2.4 miles away
    John J Culler III, DMD
    3.1 miles away
    Bluegrass Periodontics: Elliot D. Neuman, D.M.D., M.S.
    3.1 miles away
    Lexington Periodontics and Implant Dentistry, PLLC
    6.1 miles away
    Arnold Dental
    6.2 miles away

    Parks

    Martin Luther King Park
    0.2 miles away
    Green Acres Park
    0.3 miles away
    Shadybrook (former)
    0.4 miles away
    Oakwood Park
    0.8 miles away
    Elkhorn Park
    0.9 miles away

    None Found

    Shopping

    Fayette Mall
    6.8 miles away

    Culture

    Lexington Opera House
    2.4 miles away
    Lexington Children's Theatre
    2.5 miles away
    Institute 193
    2.5 miles away
    Lyric Theater
    2.5 miles away
    Downtown Arts Center
    2.6 miles away

    Restaurants

    Sir Pizza
    0.7 miles away
    Jalapeno's
    0.9 miles away
    City Buffet
    1.0 miles away
    Cracker Barrel
    1.3 miles away
    Waffle House
    1.4 miles away

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    Google map of The Willows At Citation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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