📞 Call for pricing and availability: (800) 780-8101

The Whitehall North

300 Waukegan Road, Deerfield, IL 60015

Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(847) 945-4600

Estimated Pricing

Studio
Estimated $9,874

Price Comparison

  • Average City Price: $9,822
  • Average State Price: $8,401
  • Average National Price: $7,508


  • The Whitehall North Description

    The Whitehall North is a community that offers nursing care, respite care and rehabilitation and is located in the town of Deerfield, Illinois. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 6.8 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Deerfield


    Community Reviews

    6.6
    The Whitehall North
    Based on My Caring Plan's proprietary scoring, including 71 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Deerfield
  • Ranking in State: 1203 out of 1473 communities in IL
  • Food and Dining A

    Value for Price B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Whitehall senior living facility present a mixed picture, highlighting both commendable efforts and areas needing improvement. Some families have experienced significant challenges, including issues with the level of care for residents with dementia, incidents of neglect, and problems with medication management. Concerns were raised about the supervision of CNAs by RNs and LPNs, the effectiveness of communication between shifts, and the handling of end-of-life issues. Additionally, there were reports of personal belongings being stolen and a lack of compassionate care.

    On the positive side, several reviewers praised Whitehall for its caring staff, clean environment, and the quality of its rehabilitation services. The facility was commended for its efforts during the COVID-19 pandemic, particularly in facilitating visits under restrictive conditions and maintaining communication with families. The rehabilitation program, including physical therapy, was highlighted for its effectiveness and the positive outcomes achieved by residents. The facility's environment was described as immaculate, resembling a five-star hotel, and the meals were highly rated.

    However, some reviews expressed dissatisfaction with the facility's response to COVID-19, citing instances where residents contracted the virus and the perceived carelessness of the staff. There were also mixed opinions about the nursing staff, with some nurses described as excellent and others criticized for their behavior towards residents.

    In summary, while Whitehall has received accolades for its rehabilitation services, caring staff, and facility environment, there are significant concerns regarding the quality of care, particularly for residents with dementia, and the facility's handling of COVID-19. These reviews suggest a need for improvement in certain areas to ensure the well-being and safety of all residents.


    Reviews

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    Health

    One-on-one Physical

    Occupational Therapy

    Speech Therapy

    Respiratory Therapy

    Orthopedic Rehabilitation

    Medical & Surgical Recovery


    Services

    Concierge Service

    Therapists

    Personalized Care

    Activities of Daily Living

    Caregiver

    Dressing and Grooming


    Activities

    Leisure Activities

    Rehabilitation Therapy

    Art

    Social Activities

    Movies

    Exercise


    Community Amenities

    Rehabilitation Center

    Pavilion

    Short-term Stay

    Nursing Staff

    Guest Services

    Valet Parking


    Room Amenities

    Bathroom with Tub

    Wireless Internet

    Cable TV

    Wifi


    Dining

    Full Kitchen

    Private Dining

    Dining Experience

    In-room Dining

    Dining Rooms

    Snacks


    Transportation

    Valet Parking



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Dec. 1, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 190
    Total current residents: 138
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $32188


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-15 2023-06-28 E Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-06-15 2023-06-21 E Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2023-06-15 2023-06-22 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-06-15 2023-06-23 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2023-06-15 2023-06-15 E Egress Deficiencies Have exits that are accessible at all times.
    2023-06-15 2023-06-15 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2023-06-15 2023-06-25 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2023-06-15 2023-06-16 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-06-15 2023-06-15 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-06-15 2023-06-26 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2023-06-15 2023-06-20 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-06-15 2023-06-30 E Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2023-06-15 2023-07-31 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-06-15 2023-06-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-06-15 2023-06-21 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-06-15 2023-06-22 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-06-15 2023-06-26 E Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2023-06-15 2023-06-20 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2023-06-15 2023-06-15 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-06-15 2023-06-16 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2023-06-15 2023-06-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-06-15 2023-06-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-13 2022-09-19 D Quality of Life and Care Deficiencies Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    2023-06-07 2023-06-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-07 2023-06-12 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-06-07 2023-06-12 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-06-07 2023-06-12 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-06-07 2023-06-12 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2023-06-07 2023-06-12 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-08-17 2022-08-24 G Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-08-17 2022-08-24 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-08-17 2022-08-24 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-08-17 2022-08-24 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-08-17 2022-08-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-12 2021-06-03 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-05-12 2021-06-03 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-05-12 2021-06-03 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-05-12 2021-06-03 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-05-12 2021-06-03 L Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-05-12 $31,920
    2021-05-12 $20,748
    2022-08-17 $11,440
    2022-08-17 $17,600

    Denials

    Denial Date Payment Denial Days
    2022-08-17 9

    What is in the Neighborhood

    General Area Overview
    • The closest city is Deerfield which is 1.0 miles away and has a population of 19,019 (small town).
    • The average income is $248,389, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 25
      • Average Temperature: 52.1
      • Day Breakdown: The area gets 136 days of rain, 45 days of snow and 183 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The crime rate is 2.46 per 100 people which is low compared to other cities.
      • Violent Crime: 0.28 incidents per 100 people
      • Property Crime: 1.15 incidents per 100 people
      • Drug-Related Crime: 0.13 incidents per 100 people
    • The average life expectancy in zip code is 80.18 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 170.0, Moderate Days 39.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    0.4 miles away
    Whole Foods Market
    0.7 miles away
    Sunset Foods
    1.9 miles away
    Trader Joe's
    2.2 miles away
    Mariano's
    2.6 miles away

    Transportation

    Lake Cook Road
    0.4 miles away
    Deerfield
    0.9 miles away

    Bus Stations

    50 S Waukegan Rd
    0.3 miles away
    Lake Cook & Waukegan
    0.4 miles away
    Lake Cook Metra Station
    0.4 miles away
    Waukegan & Lake Cook
    0.4 miles away
    118-120 S Waukegan Rd
    0.6 miles away

    Banks

    Parkway Bank
    0.3 miles away
    PNC Bank
    0.4 miles away
    First Midwest Bank
    0.6 miles away
    Chase
    0.7 miles away
    U.S. Bank
    0.7 miles away

    Hospitals

    Highland Park Hospital
    2.7 miles away
    Lurie Children’s Hospital of Chicago
    3.2 miles away
    Glenbrook Hospital
    4.4 miles away
    Northwestern Medicine Lake Forest Hospital
    6.3 miles away
    Presence Holy Family Medical Center
    7.4 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    CVS Pharmacy
    1.6 miles away

    Dentists

    Northbrook Dentist Office
    1.3 miles away
    Glenbrook Family Dental
    3.6 miles away
    Graber & Gyllenhaal Orthodontics
    4.3 miles away
    Glen Dental Center: William Cohen DDS
    5.0 miles away
    Glenlake Dental Care
    6.2 miles away

    Parks

    Kipling Park
    0.5 miles away
    Shepard Park
    0.7 miles away
    Trail Tree Park
    0.7 miles away
    Deerspring Park
    0.7 miles away
    Keller Park
    0.8 miles away

    None Found

    Shopping

    Northbrook Court
    1.2 miles away
    Golf Mill Shopping Center
    7.2 miles away
    Dempster Commons
    8.7 miles away
    Navy Exchange Great Lakes
    10.7 miles away
    Lincolnwood Town Center
    11.9 miles away

    Culture

    Writers Theatre
    4.4 miles away
    Lyceum
    4.8 miles away
    Norman E. Watson Autotorium
    4.8 miles away
    Gallery Park Amphitheatre
    4.8 miles away
    Marriott Theatre
    5.0 miles away

    Restaurants

    City BBQ
    0.4 miles away
    Noodles & Company
    0.5 miles away
    Dao Sushi
    0.7 miles away
    Max & Benny's
    1.0 miles away
    P.F. Chang's
    1.0 miles away

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    Google map of The Whitehall North

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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