📞 Call for pricing and availability: (800) 780-8101

The Westchester House

550 White Road, Chesterfield, MO 63017

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(314) 469-1200

Estimated Pricing

Studio
Estimated $11,488

Price Comparison

  • Average City Price: $11,316
  • Average State Price: $8,980
  • Average National Price: $7,508


  • The Westchester House Description

    The Westchester House is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.4 miles outside the town of Chesterfield, Missouri and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5 out of 10 making it the 13th highest rated community in the city out of 13 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Chesterfield

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Chesterfield


    Community Reviews

    4.7
    The Westchester House
    Based on My Caring Plan's proprietary scoring, including 59 reviews across the web

    Ranking

  • Ranking in City: 13 out of 13 communities in Chesterfield
  • Ranking in State: 863 out of 903 communities in MO
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness D


    Employee Reviews

    5.8
    Life Care Centers of America
    Based on My Caring Plan's proprietary scoring, including 1468 reviews across the web

    The following insights are from employees that work in Missouri

    Employee Pay B

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers criticized the facility for poor cleanliness, with complaints about vomit and stool not being cleaned promptly.
    • Many noted a lack of timely and adequate care from the nursing staff, with reports of patients being left in their own urine and feces.
    • Complaints about meals being cold and not receiving requested beverages were mentioned.
    • There were allegations of unprofessional behavior among the staff, including rudeness and neglect.
    • Some reviewers expressed concerns about the facility being understaffed and poorly managed.
    • There were serious allegations of neglect leading to harm and even death of a patient due to staff inaction.
    • One reviewer described the facility as dirty, old, and the beds as uncomfortable.
    • Communication issues were highlighted, with difficulties in reaching staff by phone.

    Positive Reviews:

    • The therapy team received high praise from several reviewers for their professionalism and effectiveness.
    • Some family members noted the facility was clean and did not have the typical long-term care facility smell.
    • Staff, particularly in therapy and rehab, were described as friendly, patient, and helpful in achieving patient goals.
    • There were positive remarks about the facility's COVID protocols and efforts to accommodate visits.
    • A few reviewers specifically mentioned the quality of the food and the overall management as being very good.
    • One reviewer shared a personal success story of significant improvement in mobility thanks to the dedicated therapy team.

    Mixed Reviews:

    • While some aspects of care and therapy received positive feedback, the overall sentiment was marred by significant concerns over cleanliness, staff behavior, and management issues.
    • Positive experiences with therapy and certain staff members contrast sharply with negative experiences regarding the nursing care and facility conditions.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24/7 Easy Admissions

    24-Hour Skilled Nursing Care

    Case Management


    Services

    Flexible Visiting Hours

    Housekeeping And Laundry Services


    Activities

    Daily Activity Schedule

    Family/Resident Councils

    Full-Time, Certified Activity Director

    Community Re-Entry Program

    Religious Services

    Patient/Family Education Program


    Community Amenities

    24-Hour Security And Fire Safety Systems

    Beauty Salon And Barber Shop

    Complimentary Wireless Internet

    Homelike Setting

    Housekeeping And Laundry Services

    Landscaped Grounds And Courtyards


    Room Amenities

    Bedside And Bathroom Call Lights

    Flat-Screen TVs

    Private And Semiprivate Rooms

    Private Bathrooms

    Telephone And Cable Television Hookups


    Dining

    Certified Dietitian

    Fine Dining Program


    Transportation

    Transportation Services


    Pet

    Pet Visitors Allowed



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Dec. 12, 1988
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 159
    Total current residents: 64
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 7
    Number of substantiated complaints: 30
    Number of payment denials: 2
    Number of fines: 3
    Total cost of fines: $92489


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-15 2023-07-28 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-06-15 2023-07-28 E Construction Deficiencies Use approved construction type or materials.
    2023-06-15 2023-07-28 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-06-15 2023-07-28 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2023-06-15 2023-07-28 E Smoke Deficiencies Provide properly protected cooking facilities.
    2023-06-15 2023-07-28 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-06-15 2023-07-28 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2023-06-15 2023-07-28 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-06-15 2023-07-28 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2023-06-15 2023-07-28 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-06-15 2023-07-28 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-06-15 2023-07-28 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-06-15 2023-07-28 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-10-11 2019-11-27 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-10-11 2019-11-20 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-10-11 2019-11-20 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-10-11 2019-11-20 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-08-22 2018-09-26 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-08-22 2018-09-26 E Miscellaneous Deficiencies Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    2018-08-22 2018-09-26 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Fines

    Fine Date Fine Amount
    2022-02-07 $12,513
    2022-02-07 $11,908
    2022-12-30 $68,068

    Denials

    Denial Date Payment Denial Days
    2022-02-07 36
    2022-12-30 13

    What is in the Neighborhood

    General Area Overview
    • The closest city is Chesterfield which is 2.4 miles away and has a population of 47,864 (mid sized town).
    • The average income is $157,565, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 34
      • Average Temperature: 59.5
      • Day Breakdown: The area gets 149 days of rain, 19 days of snow and 195 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 3.62 per 100 people which is average compared to other cities.
      • Violent Crime: 0.34 incidents per 100 people
      • Property Crime: 1.87 incidents per 100 people
      • Drug-Related Crime: 0.59 incidents per 100 people
    • The average life expectancy in zip code is 78.62 years old, which is average compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Schnucks
    1.1 miles away
    Trader Joe's
    2.3 miles away
    Dierbergs
    2.4 miles away
    Whole Foods Market
    3.1 miles away
    Walmart Supercenter
    3.1 miles away

    None Found

    Bus Stations

    Parkway @ Ross WB
    3.9 miles away
    Olive @ Questover EB
    3.9 miles away
    Olive @ Tempo Eastbound
    4.1 miles away
    Olive @ Woodcrest
    4.4 miles away
    Olive @ City Place WB
    5.1 miles away

    Banks

    U.S. Bank
    1.1 miles away
    Commerce Bank
    2.3 miles away
    Central Bank
    2.4 miles away
    UMB Bank
    2.8 miles away
    First Bank
    3.0 miles away

    Hospitals

    St. Luke's Hospital
    1.7 miles away
    Barnes-Jewish West County Hospital
    3.5 miles away
    Saint Johns Mercy Medical Center
    4.8 miles away
    Missouri Baptist Medical Center
    5.0 miles away
    Des Peres Hospital
    7.0 miles away

    Pharmacies

    Sam's Club Pharmacy
    3.4 miles away
    Walgreens
    3.6 miles away
    CVS Pharmacy
    5.2 miles away
    Krummenacher Pharmacy
    6.0 miles away
    Schnucks Pharmacy
    6.5 miles away

    Dentists

    Premier Dental Partners
    3.8 miles away
    West Olive Dental
    3.8 miles away
    Kehrs Mill Dental Arts
    4.4 miles away
    West County Pediatric Dentist
    4.4 miles away
    Creve Coeur Family Dentistry
    4.9 miles away

    Parks

    Faust County Park
    0.2 miles away
    Chesterfield
    0.6 miles away

    None Found

    Shopping

    Chesterfield Mall
    1.9 miles away
    West County Center
    6.4 miles away
    St. Louis Premium Outlets
    6.9 miles away
    Dierbergs Markets
    7.0 miles away
    Plaza Frontenac
    7.2 miles away

    Culture

    Myrtle E. and Earl E. Walker Hall
    2.1 miles away
    Chesterfield Amphithetre Seating
    2.3 miles away
    Amphitheater
    2.3 miles away
    Dr. Howard F. Loomis Jr. Amphitheatre
    2.4 miles away
    Thomas Hunter Jr. Memorial Thatre
    4.7 miles away

    Restaurants

    First Watch
    1.1 miles away
    Fiesta Modern Mexican Cuisine
    1.2 miles away
    Charlie Gitto's
    1.2 miles away
    Stoney River
    1.7 miles away
    Hitea
    1.8 miles away

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    Google map of The Westchester House

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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