The Wellington Senior Living

Positive Feedback:

• Many reviewers appreciate the beautiful community and facilities, including a pool.
• Several comments highlight the outstanding amenities and helpful, understanding staff.
• Food quality received mixed reviews, with some enjoying it while others did not.
• The senior living community is praised for its dedicated leadership team and the caring nature of its employees, creating a family-like atmosphere.
• Memory care staff are commended for their engagement and kindness towards residents.

Negative Feedback:

• Some reviewers express concerns over billing issues, including surprise charges for extra services.
• Communication within the memory care unit is described as lacking.
• There are complaints about the attitude and professionalism of some staff members, including management.
• Concerns are raised about the training and competence of staff, especially those responsible for medication management.
• One reviewer contrasts the atmosphere unfavorably with another senior living community, citing a lack of cheerfulness and resident happiness.
• There are allegations of dishonest practices by the company running the facility, including making unconfirmed promises to potential residents.

Mixed Feedback:

• While some reviewers are impressed with the facility and staff, others find the place too expensive or express dissatisfaction with certain aspects of the service and management.