📞 Call for pricing and availability: (800) 780-8101

The Villa At City Center

11700 E Ten Mile Rd, Warren, MI 48089

Memory Care Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(586) 353-3800

Estimated Pricing

Studio
Estimated $8,545

Price Comparison

  • Average City Price: $8,191
  • Average State Price: $5,885
  • Average National Price: $5,673


  • The Villa At City Center Description

    The Villa At City Center is a community that offers memory care and nursing care and is located in Warren, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.9 out of 10 making it the 7th highest rated community in the city out of 14 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Warren

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Warren


    Community Reviews

    7.5
    The Villa At City Center
    Based on My Caring Plan's proprietary scoring, including 51 reviews across the web

    Ranking

  • Ranking in City: 9 out of 14 communities in Warren
  • Ranking in State: 863 out of 1246 communities in MI
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff described as awesome, courteous, and helpful.
    • Facility praised for its cleanliness and pleasant smell, indicating regular monitoring and cleaning of residents.
    • High levels of care and compassion from the staff, with a focus on patient well-being and recovery.
    • Residents are happy and well taken care of, with good food and attentive staff.
    • Quality of the facility and professionalism of the staff highly commended, despite minor issues with lost clothing.
    • Appreciation for the efforts of the staff in caring for residents, with specific praise for the activities coordinator and HR team.
    • Facility recommended for its cleanliness and kind, caring workers.
    • Positive experiences with volunteer work and staff friendliness.

    Negative Reviews:

    • Reports of neglect, including untreated health issues and lack of proper supervision leading to falls.
    • Communication issues, with changes in visitation rules and difficulty getting updates on resident's condition.
    • Concerns over staff behavior, including using vulgar language and discussing residents inappropriately.
    • Complaints about the receptionist and overall changes in the facility post-pandemic.
    • Issues with the physical therapy department, including inappropriate treatment plans and attitudes.

    Mixed Reviews:

    • Some residents may not be receiving adequate portions of food, though the facility is clean and the staff is generally friendly.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Alzheimer’s/Dementia and Memory Care

    Cardiac Care

    Medically Complex and Post-Surgical Care

    Orthopedic Rehabilitation

    Palliative and Hospice Care

    Pharmacy Management


    Services

    Bathing

    Dressing


    Activities

    Arts and Crafts

    Occupational Therapy

    Reading

    Daily Activities

    Games

    Wellness


    Community Amenities

    Free Wi-Fi

    Beauty Salon/Barber Shop

    Nursing Staff

    Chapel

    Personal Care

    Laundry Service


    Room Amenities

    Televisions

    Wi-Fi Access

    Complimentary Wi-Fi

    Safe and Nurturing Environment


    Dining

    Healthy, Fresh Food

    Delicious Dining Options

    Restaurants

    Dining Services

    Dining Rooms

    Dining Experience


    Transportation

    Transportation


    Pet

    Pet Visitation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 25, 1979
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 152
    Total current residents: 140
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 34
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $92422


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-01-09 2020-02-14 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-25 2018-12-14 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-10-25 2018-12-14 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2018-10-25 2018-12-14 F Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2018-10-25 2018-12-14 F Smoke Deficiencies Provide properly protected cooking facilities.
    2018-10-25 2018-12-14 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-10-25 2018-12-14 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-25 2018-12-14 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-10-25 2018-12-14 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-10-25 2018-12-14 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-10-25 2018-12-14 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-10-25 2018-12-14 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-10-25 2018-12-14 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2018-10-25 2018-12-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-10-25 2018-12-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-23 2023-05-31 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2023-03-02 2023-03-21 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-01-26 2023-02-17 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-11-16 2022-12-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-08-10 2022-09-02 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-08-10 2022-09-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-08-31 2022-10-05 E Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2022-08-31 2022-10-05 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-08-31 2022-10-05 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-31 2022-10-05 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2022-08-31 2022-10-05 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-08-31 2022-10-05 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-08-31 2022-10-05 D Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2022-08-31 2022-10-05 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-31 2022-10-05 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-08-31 2022-10-05 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-08-31 2022-10-05 J Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2022-08-31 2022-10-05 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-08-31 2022-10-05 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-08-31 2022-10-05 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-08-31 2022-10-05 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-08-31 2022-10-05 D Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-08-31 2022-10-05 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-08-31 2022-10-05 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-08-31 2022-10-05 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-08-31 2022-10-05 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-08-31 2022-10-05 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-08-31 2022-10-05 D Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2022-03-17 2022-03-25 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2022-03-17 2022-03-25 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2022-03-17 2022-03-25 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-02-10 2022-02-21 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-02-10 2022-02-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-17 2021-09-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-09 2020-02-14 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2020-01-09 2020-02-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-09 2020-02-14 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-01-09 2020-02-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-01-09 2020-02-14 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-01-09 2020-02-14 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-01-09 2020-02-14 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2020-01-09 2020-02-14 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2020-01-09 2020-02-14 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-01-09 2020-02-14 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-01-09 2020-02-14 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-19 2021-07-05 K Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-06-23 2021-07-05 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-05 2021-04-26 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-03-31 2021-04-21 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-01-06 2021-02-05 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-10-25 2018-11-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-10-25 2018-11-23 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2018-10-25 2018-11-23 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-10-25 2018-11-23 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2018-10-25 2018-11-23 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-07-15 $22,955
    2021-03-24 $77,422
    2021-08-17 $15,000

    Denials

    Denial Date Payment Denial Days
    2021-03-24 67

    What is in the Neighborhood

    General Area Overview
    • The closest city is Warren which is 1.0 miles away and has a population of 134,056 (small city).
    • The average income is $36,329, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 27
      • Average Temperature: 52.8
      • Day Breakdown: The area gets 141 days of rain, 40 days of snow and 182 days of sun
      • Precipitation: 1.2 inches a year

    Demographic Overview
    • The median age is 43.2 years old, very high compared to other cities.
    • 5.77% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 13.91% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 8% Asian, 20% Black or African-American, 2% Hispanic or Latino, and 67% White.

    Health and Safety Overview
    • The crime rate is 5.4 per 100 people which is high compared to other cities.
      • Violent Crime: 1.64 incidents per 100 people
      • Property Crime: 2.31 incidents per 100 people
      • Drug-Related Crime: 0.62 incidents per 100 people
    • The average life expectancy in zip code is 77.12 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 129.0, Moderate Days 50.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Value Fresh Marketplace
    0.1 miles away
    Kroger
    0.6 miles away
    Meijer
    0.8 miles away
    Royal Supermarket
    1.2 miles away
    Shoppers Market
    1.5 miles away

    None Found

    Bus Stations

    10 Mile / Hoover (EB)
    0.1 miles away
    10 Mile / Rayburn (WB)
    0.1 miles away
    10 Mile / Gibson (EB)
    0.1 miles away
    10 Mile / Hoover (WB)
    0.2 miles away
    10 Mile / Hesse (EB)
    0.3 miles away

    Banks

    Motor City Co-op Credit Union
    0.2 miles away
    PNC Bank
    1.1 miles away
    Bank of America
    1.2 miles away
    Huntington Bank
    2.2 miles away
    Citizens Bank
    2.3 miles away

    Hospitals

    Saint John Macomb-Oakland Hospital, Warren
    1.8 miles away
    St. John Providence Hospital
    2.4 miles away
    StoneCrest Center
    2.8 miles away
    Behavioral Center of Michigan
    3.6 miles away
    Michigan Surgical Hospital
    4.3 miles away

    Pharmacies

    Greater Care Pharmacy
    0.1 miles away
    Walgreens
    0.9 miles away
    CVS Pharmacy
    1.3 miles away
    Rite Aid
    1.3 miles away
    CVS
    2.1 miles away

    Dentists

    Warren Dentistry
    3.0 miles away
    Big Chicken Dentistry: Andrew Feher, DDS, FADSA, PC
    3.0 miles away
    Paul Dental Group
    3.3 miles away
    Neighborhood Family Dentistry: Madison Heights Dentist
    4.4 miles away
    Smile Connections
    4.5 miles away

    Parks

    Jaycee Park
    0.6 miles away
    Rentz Park
    0.6 miles away
    Kramer Homes Park
    0.7 miles away
    Murray Field
    0.7 miles away
    Lions Park
    0.8 miles away

    Places of Worship

    Trinity Deliverance Church
    7.9 miles away
    Mariner's Church
    10.4 miles away
    Sandwich First Baptist Church
    13.4 miles away

    Shopping

    Eastland Center
    3.9 miles away
    The Shops at Sterling Ponds
    4.5 miles away
    Macomb Mall
    5.8 miles away
    Shopping Center
    6.0 miles away
    Oakland Mall
    6.7 miles away

    Culture

    North Coast Studios
    3.1 miles away
    Harpos Concert Theatre
    5.4 miles away
    Michigan Lottery Amphitheatre at Freedom Hill
    6.1 miles away
    Planet Ant Theater
    6.2 miles away
    Ant Hall
    6.3 miles away

    Restaurants

    Red Lobster
    0.5 miles away
    Martin's Ham & Cornbeef
    1.2 miles away
    Haney's Family Restaurant and Catering
    1.2 miles away
    Joe's Coney Island
    1.2 miles away
    Little Joe's Coney Island Restaurant
    1.3 miles away

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    Google map of The Villa At City Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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