📞 Call for pricing and availability: (800) 780-8101

The Springs Of Richmond

400 W Industries Rd, Richmond, IN 47374

Assisted Living Nursing Home Adult Day Care Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(765) 598-5093

Estimated Pricing

Studio
Estimated $2,676
One Bedroom
Estimated $3,370

Price Comparison

  • Average City Price: $2,679
  • Average State Price: $2,714
  • Average National Price: $3,754


  • The Springs Of Richmond Description

    The Springs Of Richmond is a community that offers assisted living, nursing care, adult day care, respite care, skilled nursing and rehabilitation and is about 2.5 miles outside the town of Richmond, Indiana and is part of the Trilogy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom and suite room layouts.

    The community has an average rating of 7.6 out of 10 making it the 7th highest rated community in the city out of 1 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Richmond

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Richmond

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Richmond


    Community Reviews

    8.1
    The Springs Of Richmond
    Based on My Caring Plan's proprietary scoring, including 64 reviews across the web

    Ranking

  • Ranking in City: 7 out of 12 communities in Richmond
  • Ranking in State: 507 out of 861 communities in IN
  • Food and Dining A

    Facility and Grounds A

    Care B

    Staff A


    Employee Reviews

    7.3
    Trilogy Health Services
    Based on My Caring Plan's proprietary scoring, including 1395 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Pay B

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for "The Springs" senior living facility present a mixed picture of experiences. Some reviewers praise the facility for its professional, caring, and attentive staff, highlighting positive interactions and the quick response to residents' needs. The facility itself is described as new, clean, and well-maintained, with a beautiful facade and welcoming atmosphere. Many appreciate the quality of care provided in rehab, the friendly and helpful staff, and the variety of activities and events available for residents. The food is also noted to be of good quality, not resembling typical institutional meals.

    However, several reviews raise serious concerns about the level of care and cleanliness. Issues include overworked employees, delayed response times to call lights, unclean bathrooms and common areas, and a lack of attention to residents' medical needs. Disturbing incidents were reported, such as a resident being left outside in cold weather and problems with transportation and communication regarding residents' appointments. Some reviewers express dissatisfaction with the management's response to complaints, suggesting a gap between the facility's appearance and the actual care provided.

    Despite these criticisms, there are positive testimonials from residents and their families who have had good experiences, highlighting the facility's efforts to provide a comfortable and caring environment. Recommendations are mixed, with some urging caution based on their negative experiences, while others highly recommend the facility for its services and environment.


    Reviews

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    Health

    Physical Therapy

    Occupational Therapy

    Speech-Language Pathology

    24-Hour Skilled Nursing Care

    Short-Term Rehabilitation Stays

    Case Management & Social Services


    Services

    Laundry Service Available

    Trash Service

    24-Hour Emergency Maintenance

    Adult Day Services


    Activities

    Travel to Community-Planned Outings Included

    Happy Hour

    Bible Study

    Daily Events and Activities

    Life Enrichment Programs

    Crafts


    Community Amenities

    Community Living Rooms with Cozy Seating, Fireplaces, and Flat-Screen TVs

    Well-Maintained Grounds with Walking Trails

    Private Patio with Fire Pit

    Private Movie Theater

    Beauty and Barber Salon

    Common Areas with Vaulted Ceilings and Fireplaces


    Room Amenities

    Private & Companion Suites

    Smoke-Free Suites

    Air Conditioning

    Wifi Available

    Refrigerator

    Kitchenettes


    Dining

    Chef-Prepared Meals Served Restaurant-Style

    Nutritional Services Provided by a Registered Dietitian

    In-Room Dining Available

    Community and Private Dining Rooms

    Restaurant-Style Dining Room

    Dining Experience


    Transportation

    Transportation to Personal Appointments

    Move-In Assistance

    Moving Assistance



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Feb. 8, 2016
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 70
    Total current residents: 46
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 28
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $5650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-25 2022-11-25 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-10-25 2022-11-25 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-10-25 2022-11-25 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-10-25 2022-11-25 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-10-25 2022-11-25 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-05-14 2019-06-13 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-05-14 2019-06-13 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-05-14 2019-06-13 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-05-14 2019-06-13 E Services Deficiencies Have an externally vented heating system.
    2019-05-14 2019-06-13 E Services Deficiencies Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
    2019-05-14 2019-06-13 E Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2018-05-01 2018-05-31 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-05-01 2018-05-31 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-05-01 2018-05-31 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-05-01 2018-05-31 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2018-05-01 2018-05-31 E Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2018-05-01 2018-05-31 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-01 2018-05-31 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-13 2023-03-24 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-13 2023-03-24 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-01-10 2023-01-31 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2023-01-10 2023-01-31 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2023-01-10 2023-01-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-09-30 2022-11-01 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-09-30 2022-11-01 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-09-30 2022-11-01 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-09-30 2022-11-01 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2022-09-30 2022-11-01 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-09-30 2022-11-01 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-09-30 2022-11-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-09-30 2022-11-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-09-30 2022-11-25 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-09-30 2022-11-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-05-20 2021-06-12 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-05-20 2021-06-12 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-01-22 2021-02-04 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Fines

    Fine Date Fine Amount
    2020-10-19 $650
    2022-09-30 $5,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Richmond which is 2.5 miles away and has a population of 35,854 (mid sized town).
    • The average income is $48,542, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 30
      • Average Temperature: 54.1
      • Day Breakdown: The area gets 169 days of rain, 32 days of snow and 163 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.08 years old, which is low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Meijer
    1.0 miles away
    Needlers Fresh Market
    2.5 miles away
    Walmart Supercenter
    3.6 miles away
    Kroger
    3.7 miles away
    Aldi
    4.0 miles away

    Transportation

    Connersville
    19.3 miles away

    Bus Stations

    6
    1.3 miles away

    Banks

    U.S. Bank
    2.4 miles away
    Natco Credit Union
    3.0 miles away
    LCNB National Bank
    16.4 miles away
    US Bank
    16.5 miles away
    Fifth Third Bank
    19.7 miles away

    Hospitals

    Reid Health
    0.9 miles away
    Richmond State Hospital
    2.0 miles away
    Reid Health Central BIlling
    2.4 miles away
    Preble County Medical Center and YMCA
    15.0 miles away
    Preble County Medical Center
    15.2 miles away

    Pharmacies

    Phillips Drugs
    2.4 miles away
    Walgreens
    3.6 miles away
    Walmart Pharmacy
    15.8 miles away

    None Found

    Parks

    Springwood Park
    0.4 miles away
    Richmond
    1.4 miles away
    Middle Fork Reservoir
    1.5 miles away
    Wayne County Veterans Memorial Park
    2.0 miles away
    Clear Creek Park
    2.1 miles away

    None Found

    None Found

    Culture

    Civic Hall Performing Arts Center
    2.8 miles away
    Preble County Fine Arts Center
    16.4 miles away
    Amphitheatre
    21.2 miles away

    Restaurants

    Carver’s Family Dining
    0.8 miles away
    Bob Evans
    1.0 miles away
    Fricker's Restaurant
    1.2 miles away
    Clara's Pizza King
    1.4 miles away
    Thai Thara
    1.7 miles away

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    Google map of The Springs Of Richmond

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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