📞 Call for pricing and availability: (800) 780-8101

The Plaza At Lubbock

4910 Emory, Lubbock, TX 79416

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(806) 740-0800

Estimated Pricing

Studio
Estimated $5,818

Price Comparison

  • Average City Price: $5,853
  • Average State Price: $6,573
  • Average National Price: $7,508


  • The Plaza At Lubbock Description

    The Plaza At Lubbock is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 4.1 miles outside Lubbock, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.7 out of 10 making it the 34th highest rated community in the city out of 35 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Lubbock

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Lubbock


    Community Reviews

    6.8
    The Plaza At Lubbock
    Based on My Caring Plan's proprietary scoring, including 84 reviews across the web

    Ranking

  • Ranking in City: 30 out of 35 communities in Lubbock
  • Ranking in State: 2376 out of 2783 communities in TX
  • Food and Dining A

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for The Plaza are mixed, with some highlighting the caring and kind nature of the staff and the facility's effectiveness in providing skilled nursing, respite care, and long-term care. A few reviewers, including those who work in healthcare, have expressed their trust and satisfaction with the services provided.

    However, a significant number of reviews raise serious concerns about the quality of care and the facility's management. Complaints include residents going days without showers, unattended medical needs such as bed sores, rude staff, and overall neglect. Some reviews mention the facility being short-staffed, leading to missed medications and inadequate cleaning and changing for residents. The professionalism of the staff has been questioned, with reports of unhelpful and uncaring attitudes towards both residents and their families.

    There are alarming accounts of residents suffering due to the lack of proper care, including instances of sepsis, aspiration pneumonia, and even death. Families have reported moving their loved ones to other facilities due to these negative experiences. Despite these issues, there are a few positive comments about specific staff members and the therapy department, suggesting that there are exceptions within the facility.

    Overall, while there are some positive aspects noted, the majority of the reviews strongly caution against choosing The Plaza for care, citing a range of issues from poor hygiene and neglect to serious health consequences resulting from inadequate attention and care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical therapy

    Occupational therapy

    Speech therapy

    24/7 skilled nursing care

    Rehabilitation services

    Life Works Senior Wellness Program


    Services

    Housekeeping & laundry

    Social services

    Respite care services

    Bathing and dressing

    Nursing staff


    Activities

    Life Works Senior Wellness Program

    Gardens

    Exercise programs

    Social activities

    Recreation and activities

    Art


    Community Amenities

    On-site hair salon

    Housekeeping & laundry

    Chapel services

    Gardens


    Room Amenities

    Tastefully-appointed rooms


    Dining

    Dietary counseling and management

    Dining Your Way Meal Service

    Restaurant-style dining

    Selective menus

    Nutritious meals

    Continental breakfast



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 5, 2006
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 132
    Total current residents: 103
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $80547


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point


    Fines

    Fine Date Fine Amount
    2019-07-23 $13,905
    2020-11-16 $61,047
    2021-04-07 $9,750
    2022-07-13 $15,000
    2022-07-13 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lubbock which is 4.1 miles away and has a population of 249,042 (small city).
    • The average income is $59,982, which is average compared to other zip codes.
    • Weather
      • High Temperature: 86
      • Low Temperature: 44
      • Average Temperature: 65.6
      • Day Breakdown: The area gets 80 days of rain, 9 days of snow and 275 days of sun
      • Precipitation: 0.9 inches a year

    Demographic Overview
    • The median age is 29.2 years old, very low compared to other cities.
    • 4.25% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 5.71% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 2% Asian, 7% Black or African-American, 27% Hispanic or Latino, and 61% White.

    Health and Safety Overview
    • The crime rate is 10.83 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.85 incidents per 100 people
      • Property Crime: 5.54 incidents per 100 people
      • Drug-Related Crime: 0.95 incidents per 100 people
    • The average life expectancy in zip code is 76.93 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 203.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    United Supermarkets
    0.9 miles away
    Walmart Supercenter
    1.6 miles away
    Market Street
    2.1 miles away
    Food King
    2.3 miles away
    Amigos
    2.8 miles away

    None Found

    Bus Stations

    The Grove Apartments
    0.4 miles away
    4th & Bangor
    1.0 miles away
    The Avenue Bus Stop 2
    1.1 miles away
    The Avenue Bus Stop 1
    1.2 miles away
    Wal-Mart at Frankford & 4th
    1.6 miles away

    Banks

    AgTexas Farm Credit Services
    0.3 miles away
    ABC Bank
    0.3 miles away
    BBVA Compass
    0.9 miles away
    Prosperity Bank
    0.9 miles away
    Plains Capital Bank
    1.1 miles away

    Hospitals

    Lubbock Heart & Surgical Hospital
    0.1 miles away
    Trustpoint Rehabilitation Hospital of Lubbock
    1.1 miles away
    University Medical Center
    1.6 miles away
    UMC Emergency Center
    1.9 miles away
    UMC Southwest Cancer Center
    1.9 miles away

    Pharmacies

    CVS Pharmacy
    0.2 miles away
    Walgreens
    0.9 miles away
    United Supermarket in-store Pharmacy
    0.9 miles away
    Market Street in-store pharmacy
    2.2 miles away
    Market Street in-store Pharmacy
    2.2 miles away

    Dentists

    Abbeville Dentistry
    1.0 miles away
    Lubbick Family Orthodontics
    2.5 miles away
    Familia Dental
    3.4 miles away
    Teeth Savers International
    3.4 miles away
    ClassOne Orthodontrics
    3.8 miles away

    Parks

    Whisperwood Median
    0.7 miles away
    Richard Lopez Park
    0.7 miles away
    Rush
    1.0 miles away
    West Wind Park
    1.1 miles away
    Frank Higginbotham Park
    1.7 miles away

    None Found

    Shopping

    South Plains Mall
    4.4 miles away

    Culture

    International Cultural Center
    2.1 miles away
    University Theatre
    2.9 miles away
    Allen Theatre
    3.0 miles away
    Lubbock Arts Alliance
    3.5 miles away
    Arts District
    4.2 miles away

    Restaurants

    Cantina Laredo
    0.7 miles away
    West Crust Pizza
    0.7 miles away
    Twisted Root Burger Co
    0.8 miles away
    Pinkie's BBQ
    0.9 miles away
    Pinocchio's Pizzaria
    1.0 miles away

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    Google map of The Plaza At Lubbock

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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