📞 Call for pricing and availability: (800) 780-8101

The Medical Resort At Willowbrook

13220 Breton Ridge St, Houston, TX 77070

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(832) 912-4773

Estimated Pricing

Studio
Estimated $7,400

Price Comparison

  • Average City Price: $6,804
  • Average State Price: $6,573
  • Average National Price: $7,508


  • The Medical Resort At Willowbrook Description

    The Medical Resort At Willowbrook is a community that offers nursing care and is about 5.7 miles outside the small town of Jersey Village, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7 out of 10 making it the 152nd highest rated community in the city out of 205 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Houston


    Community Reviews

    7.1
    The Medical Resort At Willowbrook
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 148 out of 205 communities in Houston
  • Ranking in State: 2270 out of 2783 communities in TX
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Excellent attention, medical care, and a welcoming environment praised by many.
    • Some families reported great care for their loved ones, highlighting awesome staff and responsive management.
    • Facility cleanliness and comprehensive services including wound care, psychology, and dietitian services were appreciated.
    • Under new management, noticeable improvements in patient care and staff friendliness were reported.
    • Several reviewers highlighted specific staff members for their hard work and helpfulness.
    • Some patients experienced significant rehabilitation progress, with one being able to walk and go home in ten days.

    Negative Reviews:

    • Several complaints about poor hygiene, with reports of residents not being bathed or changed frequently.
    • Issues with medication management and unattended medical needs were mentioned.
    • Concerns about the facility's cleanliness and maintenance, with some describing it as "nasty" and "disgusting".
    • Staffing issues, including reports of insufficient staff numbers, unprofessional behavior, and lack of training.
    • Communication problems, including unanswered calls and unaddressed complaints, were frequently cited.
    • Some reviewers expressed concerns about the management and the overall quality of care provided to their loved ones.

    Mixed Reviews:

    • While some families noticed improvements under new management, others still reported significant issues with care quality and staff behavior.
    • Experiences with the facility seem to vary greatly, with some praising the care and environment, and others warning against placing loved ones in the facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Nurse Practitioner

    Registered Nurse 24/7

    Respiratory Therapist 24/7

    Ventilator Weaning and Management

    High Flow Oxygen

    Physical, Occupational, and Speech Therapists 7 Days a Week


    Services

    Social Worker

    RN Case Manager

    Patient Care Plans

    Most Insurance Providers Accepted


    Activities

    Art

    Gym


    Community Amenities

    High Observation Unit

    In-house Pharmacy

    Gym


    Dining

    Registered Dietician Kitchen Manager


    Transportation

    Transportation to and from Follow-up Appointments

    Transportation to and from Dialysis Appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Nov. 15, 2017
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 104
    Total current residents: 53
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 15
    Number of substantiated complaints: 60
    Number of payment denials: 2
    Number of fines: 5
    Total cost of fines: $428096


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-08-03 2021-08-13 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-12-09 2020-02-15 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-12-09 2020-02-15 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-12-09 2020-02-15 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-12-09 2019-12-19 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-12-09 2020-02-15 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Fines

    Fine Date Fine Amount
    2019-12-11 $40,000
    2019-12-11 $40,981
    2020-06-08 $655
    2020-10-01 $23,150
    2020-10-01 $17,365
    2020-10-01 $18,636
    2021-07-22 $367,116
    2021-07-22 $347,750
    2021-07-22 $337,600
    2022-10-28 $15,000
    2023-04-17 $4,194

    Denials

    Denial Date Payment Denial Days
    2020-10-01 118
    2021-07-22 45

    What is in the Neighborhood

    General Area Overview
    • The closest city is Jersey Village which is 5.7 miles away and has a population of 7,900 (very small town).
    • The average income is $68,063, which is high compared to other zip codes.
    • Weather
      • High Temperature: 88
      • Low Temperature: 56
      • Average Temperature: 74.3
      • Day Breakdown: The area gets 193 days of rain, 0 days of snow and 170 days of sun
      • Precipitation: 2.2 inches a year

    Demographic Overview
    • The median age is 32.6 years old, low compared to other cities.
    • 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.

    Health and Safety Overview
    • The crime rate is 9.7 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.92 incidents per 100 people
      • Property Crime: 5.57 incidents per 100 people
      • Drug-Related Crime: 0.42 incidents per 100 people
    • The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Sam's Club
    0.4 miles away
    Costco
    0.9 miles away
    Kroger
    1.8 miles away
    Randalls
    2.1 miles away
    Aldi
    2.6 miles away

    Transportation

    Northline Transit Center/HCC
    13.6 miles away

    Bus Stations

    Bush IAH Terminal C
    12.3 miles away
    Line 39
    13.1 miles away
    Lines 33, 58, 85
    13.5 miles away
    Crosstimbers @ Fulton
    13.8 miles away

    Banks

    BB&T
    1.7 miles away
    Cadence Bank
    1.9 miles away
    Houston Federal Credit Union
    2.0 miles away
    Wells Fargo
    2.6 miles away
    Trustmart Bank
    2.6 miles away

    Hospitals

    Houston Methodist Willowbrook Hospital
    0.4 miles away
    CHI Saint Luke's Health - The Vintage Hospital
    2.1 miles away
    First Texas Hospital
    2.5 miles away
    Cypress Fairbanks Medical Center
    3.9 miles away
    Kindred Hospital (Houston Northwest)
    4.0 miles away

    Pharmacies

    CVS Pharmacy
    1.9 miles away
    Randalls Pharmacy
    2.2 miles away
    Walgreens
    2.7 miles away
    H-E-B Pharmacy
    2.8 miles away
    Farmacia Supercare
    3.1 miles away

    Dentists

    Dentist at the Commons
    0.1 miles away
    Willowbrook Dental
    0.4 miles away
    Fawcett Center for Dentistry
    0.8 miles away
    G. Stewart Mill, D.D.S.
    4.4 miles away
    Issy Dental
    7.3 miles away

    Parks

    Champions Centre
    0.4 miles away
    Highland Timbers
    0.5 miles away
    Champions Park
    0.7 miles away
    Cy-Champ Park
    0.8 miles away
    Champions Park North
    0.9 miles away

    None Found

    Shopping

    Willowbrook Mall
    0.3 miles away
    Champions Centre
    0.5 miles away
    Greenspoint Mall
    7.8 miles away
    Presidential Plaza
    12.6 miles away
    Memorial City Mall
    12.7 miles away

    Culture

    Fallen Warriors Memorial Gallery
    0.5 miles away
    Vino Artino
    3.6 miles away
    Main Street Crossing
    9.9 miles away
    Performing Arts Center
    11.5 miles away
    Virtuosi of Houston
    12.8 miles away

    Restaurants

    The Catch
    0.2 miles away
    Fuddruckers
    0.2 miles away
    Olive Garden
    0.2 miles away
    Pappadeaux Seafood Kitchen
    0.3 miles away
    Kirin Japanese Seafood & Sushi Buffet
    0.3 miles away

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    Google map of The Medical Resort At Willowbrook

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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