Terrace Ridge Assisted Living

Review Summary:

• There are concerns about potential discriminatory behavior by a temporary staff member.
• Terrace Ridge is generally praised for its excellent facilities, friendly and attentive staff, and a wide range of activities for residents including ball games, stage plays, shopping, games, and Bible studies.
• Despite a staffing shortage, the existing staff members are described as friendly and doing their best to provide care and attention to residents. However, there are concerns about meal quality and service speed.
• Some reviewers have experienced communication issues with management, particularly regarding unreturned calls and lack of responsiveness.
• The caregiving staff is commended for their kindness and patience, but there are concerns about rapid staff turnover, management's lack of visibility and communication, and the adequacy of the food and activities offered, especially for residents with dementia.
• Several reviews simply describe Terrace Ridge as a very nice place, with one reviewer specifically recommending it based on neighbors' recommendations.
• Personal testimonials highlight the care and attention residents receive, with one reviewer expressing gratitude for the loving care their mother received until her passing.
• One review claims Terrace Ridge as the finest assisted living facility in Gaston County, praising its staff and management.
• Concerns were raised about the facility's suitability for a blind resident, particularly regarding assistance with meals and navigation.