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Symphony Of Hanover Park

2000 West Lake Street, Hanover Park, IL 60133

Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(630) 556-2000

Estimated Pricing

Studio
Estimated $10,196

Price Comparison

  • Average City Price: $10,196
  • Average State Price: $8,401
  • Average National Price: $7,508


  • Symphony Of Hanover Park Description

    Symphony Of Hanover Park is a community that offers nursing care, respite care and rehabilitation and is located in the town of Hanover Park, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Hanover Park


    Community Reviews

    6.2
    Symphony Of Hanover Park
    Based on My Caring Plan's proprietary scoring, including 73 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Hanover Park
  • Ranking in State: 1258 out of 1473 communities in IL
  • Food and Dining A

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Therapy services including physical, speech, and occupational therapy received high praise, with specific commendations for therapists and staff for their wonderful care.
    • Several reviewers highlighted the excellent care provided by nurses and rehab staff, mentioning them by name for their outstanding support.
    • One visitor was very impressed with the staff's dedication, especially in the rehab department, despite the common issue of delayed response times to patient calls for help.
    • Repeat visits and recommendations to friends indicate a level of satisfaction with the services provided by the facility, particularly praising the therapy and nursing care.

    Criticisms:

    • Several reviews pointed out severe understaffing issues, especially noticeable during nights and weekends, leading to delayed responses to patient needs and neglect.
    • Concerns were raised about the facility's handling of medication, with one reviewer stating their scheduled meds were not administered as expected.
    • Food quality was criticized in one review, mentioning that the meals did not meet expectations and contributed to a patient's weight loss.
    • There were complaints about the facility's environment and management, including misplaced personal items, unfulfilled promises regarding room assignments, and overall neglect leading to deterioration in patient health and well-being.

    Overall:

    While there are instances of high praise for individual staff members and the therapy services provided, significant concerns about understaffing, patient care, and facility management were also noted. These mixed reviews suggest that experiences can vary greatly, and potential clients may want to consider these factors when making decisions about care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Mobility Training

    Pain Management Program

    Pulmonary Program

    Cervical and Lumbar Injuries

    Orthopedic Rehabilitation

    Cardiac Rehabilitation


    Services

    Highly-Trained Staff

    Personalized Care

    Individual Care Plans

    Certified Nurse Assistants

    Rehabilitation Care

    Individualized Care Plan


    Activities

    Symphony

    Gardens

    Exercise


    Community Amenities

    Hanover Park Perk

    Spa Services

    Symphony Spa


    Dining

    Executive Chef-Prepared Menu

    Room Service

    Spacious Dining Rooms

    Starbucks Coffee

    Pastries

    Snacks



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 11, 2011
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 150
    Total current residents: 89
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 10
    Number of payment denials: 0
    Number of fines: 6
    Total cost of fines: $65150


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-22 2022-11-22 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-11-22 2022-11-22 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2022-11-22 2022-11-22 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-11-22 2022-11-22 F Emergency Preparedness Deficiencies Develop a communication plan.
    2022-11-22 2022-11-22 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2022-11-22 2022-12-08 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2022-11-22 2022-12-08 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-11-22 2022-12-06 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-11-22 2022-11-22 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-11-22 2022-11-30 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-11-22 2022-12-21 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-11-22 2022-11-22 F Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2022-11-22 2022-11-30 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-11-22 2022-11-30 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-08-03 2021-08-04 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-08-03 2021-08-04 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2021-08-03 2021-08-27 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-08-03 2021-08-17 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-08-03 2021-08-04 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-08-03 2021-08-04 E Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2021-08-03 2021-08-04 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-08-03 2021-08-04 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-08-03 2021-08-04 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
    2019-08-29 2019-09-17 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-08-29 2019-09-18 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-29 2019-09-17 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-08-29 2019-09-19 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-08-29 2019-09-17 F Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2019-08-29 2019-09-18 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-08-29 2019-09-19 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-08-29 2019-09-17 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-08-29 2019-09-17 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-10 2023-03-20 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-27 2022-11-10 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-27 2022-11-10 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-10-27 2022-11-10 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-10-27 2022-11-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-27 2022-11-10 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-10-27 2022-11-10 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2022-10-27 2022-11-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-10-27 2022-11-10 D Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2022-10-27 2022-11-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-19 2022-05-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-19 2022-05-26 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-21 2022-04-29 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-04-21 2022-04-29 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-04-21 2022-04-22 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-09-29 2021-10-07 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-29 2021-07-29 F Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-07-29 2021-08-12 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-29 2021-08-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-01-21 2021-02-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-14 2020-10-06 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2020-09-14 2020-10-06 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-08-21 2019-08-30 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-08-21 2019-08-30 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Fines

    Fine Date Fine Amount
    2021-01-21 $15,000
    2021-04-12 $650
    2021-07-29 $15,000
    2021-09-29 $15,000
    2021-09-29 $9,750
    2022-04-21 $15,000
    2022-04-21 $9,750
    2022-10-27 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Hanover Park which is 0.8 miles away and has a population of 38,333 (mid sized town).
    • The average income is $51,485, which is low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 25
      • Average Temperature: 52.5
      • Day Breakdown: The area gets 143 days of rain, 42 days of snow and 179 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 0.17 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.05 incidents per 100 people
      • Property Crime: 0.06 incidents per 100 people
      • Drug-Related Crime: 0.02 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Angelo Caputo's Fresh Markets
    1.2 miles away
    Tony's Finer Foods
    1.3 miles away
    ALDI
    1.3 miles away
    Walmart Supercenter
    1.7 miles away
    Jewel-Osco
    1.9 miles away

    Transportation

    Hanover Park
    0.3 miles away
    Bartlett
    1.6 miles away
    Schaumburg
    1.9 miles away
    Roselle
    4.5 miles away
    Medinah
    5.3 miles away

    Bus Stations

    Lake & Church (Metra) EB
    0.2 miles away
    Lake & Church (Metra) WB
    0.3 miles away
    Barrington & Walnut
    0.6 miles away
    Park & Brunswick
    1.9 miles away
    Schaumburg Metra Station
    1.9 miles away

    Banks

    Hanover Park Community Bank
    0.6 miles away
    Bank of America
    1.2 miles away
    Chase
    1.2 miles away
    BMO Harris
    1.5 miles away
    Andigo Credit Union
    1.6 miles away

    Hospitals

    Streamwood Behavioral Healthcare System
    1.2 miles away
    Saint Alexius Medical Center
    4.3 miles away
    Alexian Brothers Behavioral Health Hospital
    4.5 miles away
    St. Alexius Medical Plaza
    4.5 miles away
    Elgin Mental Health Center
    7.0 miles away

    Pharmacies

    Walgreens
    1.1 miles away
    CVS Pharmacy
    3.3 miles away
    Carepoint
    6.1 miles away
    A & T Pharmacy
    6.2 miles away

    Dentists

    Sutton Lake Dental Care
    2.9 miles away
    Streamwood Smiles
    3.6 miles away
    Webster Dental Care
    4.9 miles away
    Dental Center
    4.9 miles away
    Market Square Dental Center
    5.5 miles away

    Parks

    Hanover Park Community Park
    0.1 miles away
    Ahlstrad Park;Ahlstrand Park
    0.4 miles away
    Bartlett
    0.6 miles away
    Jensen Park
    0.7 miles away
    Ruzicka Memorial Park
    0.7 miles away

    Places of Worship

    BAPS SwamiNarayan Sanstha Temple
    4.2 miles away

    Shopping

    Stratford Square Mall
    3.3 miles away
    Woodfield Mall
    7.0 miles away
    Charlestowne Mall
    7.4 miles away
    The Milk Pail
    8.0 miles away
    Sunset Center
    8.2 miles away

    Culture

    Trickster Art Gallery
    4.5 miles away
    Amphitheater
    6.4 miles away
    Medieval Times
    6.5 miles away
    The Improv
    7.2 miles away
    Hemmens Cultural Center
    7.6 miles away

    Restaurants

    Denny's
    1.3 miles away
    TL’s Four Seasons
    1.6 miles away
    V&V Paesano Pizzeria
    1.6 miles away
    Omega Restaurant
    1.7 miles away
    Giordano's Pizzeria
    1.9 miles away

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    Google map of Symphony Of Hanover Park

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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