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Sylvia Ross Home-Assisted Living

758 Broadway, Bangor, ME 04401

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(207) 992-2674

Estimated Pricing

Studio
Estimated $4,425
One Bedroom
Estimated $5,573

Price Comparison

  • Average City Price: $4,425
  • Average State Price: $4,450
  • Average National Price: $3,754


  • Sylvia Ross Home-Assisted Living Description

    Sylvia Ross Home-Assisted Living is a medium 40 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Bangor, Maine. Residents who live at the facility are able to choose from a range of studio and one-bedroom room layouts.

    The community has an average rating of 7 out of 10 making it the 8th highest rated community in the city out of 12 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Bangor

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Bangor

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Bangor


    Community Reviews

    7.2
    Sylvia Ross Home-Assisted Living
    Based on My Caring Plan's proprietary scoring, including 44 reviews across the web

    Ranking

  • Ranking in City: 8 out of 12 communities in Bangor
  • Ranking in State: 133 out of 181 communities in ME
  • Food and Dining B

    Facility and Grounds A

    Care B

    Staff B

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Many reviewers praise the cleanliness and maintenance of the facility.
    • The staff is frequently described as friendly, caring, and compassionate, going above and beyond for residents.
    • Several reviews highlight the beautiful surroundings and gardens, as well as organized activities.
    • Physical therapy and rehabilitation services are commended for their effectiveness and the staff's ability to prepare residents for a safe discharge.
    • Some reviewers noted improvements in management and the facility's direction towards better care and potential.
    • The food received mixed reviews, with some finding it satisfactory and better than hospital food.

    Negative Feedback:

    • There are reports of management issues, including delayed pay for employees and charges for replacing lost checks, which may affect staff turnover and continuity of care.
    • Several reviews criticize the facility for being constantly short-staffed, leaving residents vulnerable and not receiving the attention they need.
    • One detailed account describes a lack of therapeutic support, misleading information about rehabilitation, and an incident of physical assault by a staff member, raising serious concerns about resident safety and staff behavior.
    • Complaints about the quality of the food, with some describing it as barely recognizable and unappetizing.
    • Concerns about room arrangements and the comfort of the beds, suggesting a lack of space and convenience for some residents.

    Overall:

    Ross Manor receives a mix of reviews, with many praising the staff's care and the facility's cleanliness, while others raise significant concerns about management, staffing levels, and resident safety. Prospective residents and their families may want to consider these factors and possibly visit the facility to make an informed decision.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    MaineCare certified

    Medication management

    Medical assessments

    Physical therapy

    Occupational therapy

    Speech therapy


    Services

    24-hour staffing

    Specialized training

    Full Laundry Service

    Housekeeping

    Social services

    Pharmacy


    Activities

    Secured living space

    Specialized Activity Program

    Open living room

    5 Dining Rooms

    Outdoor courtyard

    Field trips


    Community Amenities

    Well-landscaped outdoor courtyard

    Continual walking pattern design

    Memory-recognition curio cabinet

    Large-screen television

    Comfortable sitting furniture

    Private suites with bathroom


    Room Amenities

    Air conditioning

    Handicap-accessible private bathroom

    Shower

    Electric bed

    Cable TV and phone

    Emergency call bells


    Dining

    Private dining

    Outstanding dining service

    Therapeutic diet needs

    Dining rooms

    Meals customized to individual preference

    Dietary needs


    Transportation

    Dedicated parking

    Separate entrance

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 1
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 28, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 103
    Total current residents: 100
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-14 2023-02-22 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-01-11 2022-01-21 D Smoke Deficiencies Construct fire resistant interior walls.
    2020-01-14 2020-01-29 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-01-14 2020-01-29 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-14 2020-01-29 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-01-14 2020-01-29 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-16 2023-03-31 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-02-16 2023-03-31 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-02-16 2023-03-31 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2023-02-16 2023-03-31 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2023-02-16 2023-03-31 B Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2023-02-16 2023-03-31 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-02-16 2023-03-31 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-02-16 2023-03-31 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2023-02-16 2023-03-31 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-02-16 2023-03-31 C Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2023-02-16 2023-03-31 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-02-16 2023-03-31 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-02-16 2023-03-31 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-02-16 2023-03-31 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2021-09-02 2021-10-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-12 2022-02-15 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-01-12 2022-02-15 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-12 2022-02-15 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-01-12 2022-02-15 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-01-12 2022-02-15 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-11-23 2020-12-09 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-15 2020-02-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-15 2020-02-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-01-15 2020-02-14 D Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2020-01-15 2020-02-14 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bangor which is 1.7 miles away and has a population of 32,391 (mid sized town).
    • The average income is $63,169, which is average compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 23
      • Average Temperature: 47.8
      • Day Breakdown: The area gets 125 days of rain, 53 days of snow and 185 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 9.95 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.9 incidents per 100 people
      • Property Crime: 6.06 incidents per 100 people
      • Drug-Related Crime: 0.62 incidents per 100 people
    • The average life expectancy in zip code is 77.13 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 258.0, Moderate Days 14.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    0.4 miles away
    Walmart Supercenter
    2.0 miles away
    Shaw's
    2.2 miles away
    Sam's Club
    2.3 miles away
    Natural Living Center
    2.6 miles away

    None Found

    Bus Stations

    UMA Bangor
    1.4 miles away
    Union Street
    1.7 miles away
    Cedar Street
    1.9 miles away
    Bangor Depot
    1.9 miles away
    Parking Garage
    1.9 miles away

    Banks

    AcadiaFCU
    0.2 miles away
    TD Bank
    1.3 miles away
    KeyBank
    1.4 miles away
    Camden National Bank
    1.9 miles away
    Bnagor Savings Bank
    2.1 miles away

    Hospitals

    Ross Manor
    0.0 miles away
    Saint Joseph Hospital
    0.9 miles away
    Acadia Hospital
    1.0 miles away
    Eastern Maine Medical Center
    1.9 miles away
    Dorothea Dix Phychiatric Center
    2.2 miles away

    Pharmacies

    Walgreens
    0.2 miles away
    Bangor Drug
    0.2 miles away
    Hannaford
    0.4 miles away
    Rite Aid
    1.3 miles away
    Miller Drug
    1.8 miles away

    Dentists

    Bangor Family Dentistry
    1.8 miles away
    Hampden Family Dentristy
    6.2 miles away

    Parks

    Bangor
    0.3 miles away
    Essex St Recreation Area
    0.8 miles away
    Essex Street Recreation Area
    0.9 miles away
    Dakin Park
    1.1 miles away
    Broadway Park
    1.2 miles away

    None Found

    Shopping

    Airport Mall
    1.3 miles away
    Bangor Mall
    1.7 miles away
    The Mall
    2.0 miles away

    Culture

    Brewer Auditorium
    3.0 miles away
    Cyrus Pavilion Theatre
    7.6 miles away
    Hauck Auditorium
    7.7 miles away
    Hutchins Concert Hall
    7.7 miles away

    Restaurants

    Dairy Queen
    0.3 miles away
    Moe's Original Bar B Que
    0.3 miles away
    Governor's Restaurant
    0.4 miles away
    Governor's
    0.4 miles away
    Pizza Hut
    0.4 miles away

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    Google map of Sylvia Ross Home-Assisted Living

    Licensing

    This community is licensed by the state of ME. It is a medium-sized community with 40 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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