📞 Call for pricing and availability: (800) 780-8101

Springbrook Center

300 Spring Street, Westbrook, ME 04092

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(207) 856-1230

Estimated Pricing

Studio
Estimated $4,425

Price Comparison

  • Average City Price: $4,425
  • Average State Price: $4,450
  • Average National Price: $3,754


  • Springbrook Center Description

    Springbrook Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Westbrook, Maine and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 7.9 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Westbrook

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Westbrook

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Westbrook

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Westbrook


    Community Reviews

    7.8
    Springbrook Center
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Westbrook
  • Ranking in State: 112 out of 181 communities in ME
  • Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Maine

    Employee Pay C

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Excellent nursing care and awesome therapists, with a professional and caring staff highly recommended by families.
    • Staff members, including Rebecca, Jeff, Diane, Daniel, Anna, and Nichole, have been praised for making stays pleasant and providing valuable support.
    • Employees love their jobs, highlighting great coworkers and a supportive environment where staff members help each other out.
    • Many reviews commend the kind, friendly, and professional staff, emphasizing teamwork and compassionate care.
    • Some visitors and family members have had great visits and interactions, noting the clean, professional, and well-staffed facility.

    Negative Reviews:

    • Concerns about the facility being run down, with incidents of poor treatment towards residents, including an aide being fired for assault.
    • Complaints about substandard care, poor communication, and inadequate attention to residents, with some staff described as uncaring and uninterested.
    • Several reports of neglect, including not providing showers, handling residents roughly, and failing to address medical needs promptly.
    • Issues with cleanliness and maintenance of the facility, as well as complaints about room sizes and the allocation of space for residents.
    • Some family members found the facility to function more as a holding tank with very little time spent on rehabilitation or occupational therapy.

    Mixed Reviews:

    • While some reviews highlight the excellent care and professional staff, others point out significant concerns regarding resident treatment and facility conditions.
    • There are mentions of good working conditions, flexible schedules, and benefits for employees, contrasting sharply with the negative experiences shared by some families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    ShortStay care

    LongTerm care

    Palliative care

    On-site Medical Director

    Registered Nurses

    IV Therapy


    Services

    Case management

    Interpreter services


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Art


    Community Amenities

    Activity room

    Beauty Salon / Barber Services

    Alarm system to aid in the security of residents with cognitive deficits

    Complimentary laundry facility on-site

    Housekeeping

    Mail and Newspaper Service


    Room Amenities

    Private and Semi-Private Rooms

    Private balcony/ porch / patio

    Cable Television

    Computer with internet access

    Phone service

    Telephone


    Dining

    Dietary and nutrition needs management

    Café with always available menu options

    Special diets


    Transportation

    Coordinated transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: July 15, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 123
    Total current residents: 104
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-25 2023-06-21 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-04-25 2023-06-21 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-04-25 2023-06-13 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2023-04-25 2023-06-21 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2023-04-25 2023-06-13 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-04-25 2023-06-13 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-04-25 2023-06-13 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-04-25 2023-06-13 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-04-25 2023-06-13 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-04-25 2023-06-13 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2021-06-22 2021-07-26 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-06-22 2021-07-26 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-06-22 2021-07-26 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-06-22 2021-07-26 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-06-07 2019-06-27 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-06-07 2019-06-27 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-07 2019-06-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-09 2022-11-22 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-10-07 2022-11-02 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2023-04-27 2023-06-07 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-04-27 2023-06-07 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-04-27 2023-06-07 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2023-04-27 2023-06-07 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-04-27 2023-06-07 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-04-27 2023-06-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-10-28 2021-11-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-06-24 2021-07-27 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-06-06 2019-07-23 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-06-06 2019-07-23 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Westbrook which is 1.0 miles away and has a population of 17,978 (small town).
    • The average income is $57,142, which is average compared to other zip codes.
    • Weather
      • High Temperature: 72
      • Low Temperature: 27
      • Average Temperature: 49.5
      • Day Breakdown: The area gets 114 days of rain, 44 days of snow and 205 days of sun
      • Precipitation: 1.3 inches a year

    Health and Safety Overview
    • The crime rate is 3.62 per 100 people which is average compared to other cities.
      • Violent Crime: 0.86 incidents per 100 people
      • Property Crime: 1.66 incidents per 100 people
      • Drug-Related Crime: 0.64 incidents per 100 people
    • The average life expectancy in zip code is 80.1 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 284.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    0.6 miles away
    Market Basket
    1.4 miles away
    Shaw's
    1.6 miles away
    BJ's Wholesale Club
    2.4 miles away
    Sam's Club
    2.9 miles away

    Transportation

    Portland
    3.4 miles away

    Bus Stations

    William Clarke Dr Husky Shelter
    0.9 miles away
    Westbrook Hub
    0.9 miles away
    Westbrook Hub Firehouse
    0.9 miles away
    Running Hill Rd + Fairchild 1143
    2.1 miles away
    Running Hill Rd + Sable Oaks DR. 1145
    2.1 miles away

    Banks

    Saco Biddeford Savings Institution
    0.7 miles away
    People's United Bank
    0.7 miles away
    TD Bank
    0.8 miles away
    Northeast Credit Union
    0.8 miles away
    Bank of America
    0.8 miles away

    Hospitals

    Brighton Medical Center
    3.2 miles away
    Mercy Hospital - Fore River Campus
    3.8 miles away
    Maine Medical Center
    4.1 miles away
    Mercy Hospital
    4.7 miles away
    Southern Maine Health Care
    14.6 miles away

    Pharmacies

    CVS Pharmacy
    0.8 miles away
    Walgreens
    3.7 miles away
    Rite Aid
    4.2 miles away
    Walmart Pharmacy
    7.1 miles away
    CVS
    8.2 miles away

    Dentists

    Main Street Dental
    0.7 miles away
    Portland Smiles
    1.4 miles away
    Endodontic Associates
    3.8 miles away
    Orthodontic Associates
    5.1 miles away
    Scarborough Dental Associates
    5.4 miles away

    Parks

    Westbrook
    0.6 miles away
    Bicentennial Park
    0.7 miles away
    Warren Memorial Sculpture Garden
    0.8 miles away
    Riverbank Park
    0.8 miles away
    Foster Street Park
    0.8 miles away

    None Found

    Shopping

    Mallside Plaza
    2.1 miles away
    Jetport Plaza
    2.1 miles away
    Maine Crossing
    2.2 miles away
    The Maine Mall
    2.4 miles away
    Cornerbrook Shopping Center
    2.4 miles away

    Culture

    Westbrook Performing Arts Center
    0.5 miles away
    One Longfellow Square
    4.6 miles away
    Portland Stage Company
    4.7 miles away
    Portland Performing Arts Center
    4.8 miles away
    State Theatre
    4.8 miles away

    Restaurants

    Pizza by Angelone
    0.7 miles away
    Casa Novello
    0.8 miles away
    Veranda Kitchen Bar
    0.8 miles away
    Blazes Burgers
    0.8 miles away
    Westbrook House of Pizza
    0.8 miles away

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    Google map of Springbrook Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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