📞 Call for pricing and availability: (800) 780-8101

Smoky Mountain Health And Rehabilitation Center

1349 Crabtree Road, Waynesville, NC 28785

Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(828) 454-9260

Estimated Pricing

Studio
Estimated $3,580

Price Comparison

  • Average City Price: $3,705
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Smoky Mountain Health And Rehabilitation Center Description

    Smoky Mountain Health And Rehabilitation Center is a large 50 bed community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is about 4.1 miles outside the small town of Waynesville, North Carolina. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.1 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Waynesville

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Waynesville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Waynesville


    Community Reviews

    5.1
    Smoky Mountain Health And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 14 reviews across the web

    Ranking

  • Ranking in City: 5 out of 5 communities in Waynesville
  • Ranking in State: 964 out of 1042 communities in NC
  • Facility and Grounds B

    Care C

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • Issues with administration, described as incompetent and greedy, with specific complaints about charging for services not provided and handling of funds.
    • Concerns about respect and sensitivity, including an incident where a body was moved inappropriately in view of visitors.
    • Health and safety concerns raised regarding COVID-19 protocols and vaccination status of staff.
    • Reports of neglect, including long wait times for assistance, inadequate personal care, and lack of communication about patient incidents.
    • Customer service issues, with staff described as rude and unresponsive to family and patient needs.
    • Complaints about the facility being understaffed and some staff members appearing indifferent to patient care.
    • Financial disputes involving independent contractors not being paid for their work.

    Positive Experiences:

    • Some patients and families reported excellent care, highlighting prompt and professional handling of concerns, dedicated therapists, and personal touches that made patients feel valued and happy.
    • Appreciation for competent and gentle care, with thanks extended to all staff members.
    • Facility cleanliness and friendliness of staff were noted positively in some reviews.
    • Positive changes in patient outlook and satisfaction over time, with one family recommending the facility based on their experience.

    Mixed Experiences:

    • While some professional roles like PT, OT, Social Worker, and activity director received praise, there were still concerns about the facility being understaffed and some medical personnel and CNAs seeming indifferent.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Therapy Services Available

    Progressive Care Plans

    Post-surgical Recovery

    Post Orthopedic Surgery Care

    Wound Healing

    Arthritis And Pain


    Services

    Barber And Beauty

    Transportation

    Housekeeping

    Laundry Service


    Activities

    Resident’s Council

    Family Council

    Religious Services


    Dining

    Nutritious Meals

    Community Dining Room

    Meals Served In Rooms

    Individual Preferences

    Hot And Delicious Meals

    Three Meals Daily



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Aug. 26, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 50
    Total current residents: 37
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-21 2022-06-17 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-04-21 2022-06-17 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2020-01-08 2020-01-23 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-01-08 2020-01-23 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-01-08 2020-01-23 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2020-01-08 2020-01-23 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-11-29 2019-01-13 D Egress Deficiencies Install proper backup exit lighting.
    2018-11-29 2019-01-13 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-11-29 2019-01-13 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Waynesville which is 4.1 miles away and has a population of 9,809 (very small town).
    • The average income is $60,922, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 36
      • Average Temperature: 56.3
      • Day Breakdown: The area gets 205 days of rain, 16 days of snow and 142 days of sun
      • Precipitation: 3.1 inches a year

    Health and Safety Overview
    • The crime rate is 11.41 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.78 incidents per 100 people
      • Property Crime: 4.95 incidents per 100 people
      • Drug-Related Crime: 3.32 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Ingles
    3.1 miles away
    Publix
    3.3 miles away
    Walmart Supercenter
    6.0 miles away
    Food Lion
    16.9 miles away
    Jacksons General Store
    18.8 miles away

    None Found

    Bus Stations

    Town of Sylva
    18.9 miles away
    Reynolds/Robinson
    20.1 miles away
    Library
    20.1 miles away
    Moore
    20.2 miles away
    Norton
    20.2 miles away

    Banks

    State Employees Credit Union
    1.1 miles away
    HomeTrust Bank
    2.5 miles away
    United Community Bank
    3.8 miles away
    SunTrust
    3.9 miles away
    First Citizens Bank
    16.8 miles away

    Hospitals

    Haywood Regional Medical Center
    1.4 miles away
    Harris Regional Hospital
    17.5 miles away
    Cherokee Indian Hospital
    20.9 miles away
    Mission Hospital
    23.0 miles away
    Transylvania Regional Hospital
    24.0 miles away

    Pharmacies

    Rite Aid
    16.9 miles away
    Walgreens
    18.9 miles away
    CVS Pharmacy
    19.0 miles away
    Pinnacle Apothecary
    19.6 miles away
    CVS
    22.9 miles away

    Dentists

    Cataloochee Dental Group
    1.5 miles away
    Teeth Tomorrow Asheville
    2.3 miles away
    Peak Dentistry
    2.3 miles away
    Asheville Smiles Cosmetic and Family Dentistry
    23.3 miles away
    French Broad Family Dentistry
    23.3 miles away

    Parks

    Susanna Wesley Garden
    1.3 miles away
    Haywood County
    1.8 miles away
    Rhododenron Garden
    2.0 miles away
    Waynesville Recreation Park
    2.6 miles away
    Lynns Park
    2.6 miles away

    Places of Worship

    Palmer Chapel
    10.4 miles away
    Little Cataloochee Church
    11.5 miles away
    Smokemont Baptist Church
    19.8 miles away

    Shopping

    Innsbruck Mall
    24.0 miles away
    Asheville Mall
    24.3 miles away

    Culture

    George R. Stuart Auditorium
    1.2 miles away
    Amphitheater
    10.9 miles away
    Smokemont Amphitheater
    19.9 miles away
    Unto These Hills Outdoor Drama
    20.8 miles away
    Oconaluftee Indian Village
    21.0 miles away

    Restaurants

    7 Asian Kitchen
    1.0 miles away
    Ferrara Pizza & Pasta
    1.0 miles away
    Blue Rooster Southern Grill
    1.1 miles away
    Sherrill's Pioneer Restaurant
    2.7 miles away
    Los Amigos
    3.4 miles away

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    Google map of Smoky Mountain Health And Rehabilitation Center

    Licensing

    This community is licensed by the state of NC. It is a medium-sized community with 50 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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