Sierra Ridge Memory Care

Sierra Ridge has received a mix of reviews from family members of residents and former employees. Some reviews praise the facility for its exceptional care, noting that the staff are knowledgeable, ethical, and genuinely care about their residents. Families have mentioned that their loved ones are treated with dignity and respect, and that the facility is clean, homely, and well-maintained. The staff, including specific mentions of Lynda, Barbra, and Jennifer, are commended for their passion and dedication to senior care, especially in memory care.

However, there are several negative reviews highlighting concerns about the management and care standards at Sierra Ridge. Complaints include allegations of elder abuse, overmedication, neglect, and loss of personal property. Some reviewers have reported initiating investigations with various departments due to their concerns. Criticisms also target the facility's management, accusing them of prioritizing profit over resident and staff welfare, displaying unprofessional behavior, and failing to address staffing issues that lead to inadequate care.

Despite these criticisms, other reviews express satisfaction with the level of care provided, especially during challenging times such as the COVID-19 pandemic. The staff's kindness and the facility's atmosphere are frequently mentioned as positive aspects. Some family members feel their loved ones are well cared for and appreciate the efforts made to create a welcoming and supportive environment.

Overall, the reviews of Sierra Ridge present a divided picture, with some families and professionals having very positive experiences, while others raise serious concerns about the facility's management and care practices.