📞 Call for pricing and availability: (800) 780-8101

Sante Of Surprise

14775 West Yorkshire Drive, Surprise, AZ 85374

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(623) 594-5050

Estimated Pricing

Studio
Estimated $6,623

Price Comparison

  • Average City Price: $6,453
  • Average State Price: $6,000
  • Average National Price: $7,508


  • Sante Of Surprise Description

    Sante Of Surprise is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.2 miles outside the town of Sun City West, Arizona. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 6.7 out of 10 making it the 40th highest rated community in the city out of 41 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Surprise

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Surprise


    Community Reviews

    6.5
    Sante Of Surprise
    Based on My Caring Plan's proprietary scoring, including 87 reviews across the web

    Ranking

  • Ranking in City: 41 out of 42 communities in Surprise
  • Ranking in State: 811 out of 926 communities in AZ
  • Food and Dining A

    Facility and Grounds A

    Care B

    Staff B

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for Sante of Surprise show a mix of experiences. Some reviewers praise the facility for its spacious rooms, excellent care, and friendly staff. They highlight the professionalism and compassion of the staff, including therapists and customer service managers, noting significant improvements in their or their loved ones' conditions. The facility is described as clean, with good food and a variety of menu options, contributing to a positive rehabilitation experience.

    However, there are several critical reviews focusing on poor communication, lack of compassion, and inadequate patient care. Some reviewers report difficulties in getting updates, lost personal items, and unaddressed medical needs. Concerns about the facility's responsiveness and the professionalism of some staff members are mentioned, alongside instances where patients felt neglected or mistreated.

    While there are positive testimonials about the facility's environment and some of its staff, the negative reviews raise serious concerns about patient care and communication. Prospective clients are advised to consider these mixed reviews carefully.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Palliative Care

    General Surgery

    Massage Therapy

    Non-traumatic Brain Injuries

    Neurosurgery

    Parkinson’s Disease


    Activities

    Exercise

    Social Events and Activities

    Art

    Life Enrichment Programs

    Library

    Manicures


    Community Amenities

    Internet Access Available

    Therapy Gym

    Concierge Service

    Patio

    Housekeeping and Linen Services

    Spa Services


    Room Amenities

    Kitchenette with Refrigerator and Microwave

    Call System

    Private Phone

    Private Bathroom

    Wi-Fi Internet Access


    Dining

    Catering

    Full-service Restaurant

    Bistro

    Outdoor Dining



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Oct. 24, 2011
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 70
    Total current residents: 75
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $5330


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-27 2022-02-22 D Smoke Deficiencies Install corridor and hallway doors that block smoke.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-24 2023-04-27 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-01-27 2022-03-04 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-01-27 2022-03-04 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-01-27 2022-03-04 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-01-27 2022-03-04 E Infection Control Deficiencies Report COVID19 data to residents and families.
    2022-01-27 2022-03-04 D Environmental Deficiencies Keep all essential equipment working safely.
    2021-07-07 2021-08-06 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-15 2020-11-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-19 2019-10-25 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-09-19 2019-10-25 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-09-19 2019-10-25 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-09-19 2019-10-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-06-12 $11,544
    2021-07-07 $5,330

    Denials

    Denial Date Payment Denial Days
    2020-06-12 67
    2020-06-12 31

    What is in the Neighborhood

    General Area Overview
    • The closest city is Sun City West which is 2.2 miles away and has a population of 24,535 (small town).
    • The average income is $63,492, which is average compared to other zip codes.
    • Weather
      • High Temperature: 96
      • Low Temperature: 57
      • Average Temperature: 77.2
      • Day Breakdown: The area gets 64 days of rain and 300 days of sun
      • Precipitation: 0.7 inches a year

    Demographic Overview
    • The median age is 39.4 years old, very high compared to other cities.
    • 8.65% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 7.73% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 16% Hispanic or Latino, and 74% White.

    Health and Safety Overview
    • The crime rate is 2.95 per 100 people which is average compared to other cities.
      • Violent Crime: 0.66 incidents per 100 people
      • Property Crime: 1.54 incidents per 100 people
      • Drug-Related Crime: 0.35 incidents per 100 people
    • The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.3 miles away
    Trader Joe's
    0.9 miles away
    Bashas'
    1.0 miles away
    Fry's Food and Drug
    1.5 miles away
    Walmart Supercenter
    1.6 miles away

    Transportation

    Bumstead
    6.1 miles away

    Bus Stations

    West Bell Road and North 134th Avenue
    2.4 miles away
    15533
    5.9 miles away
    15534
    5.9 miles away
    15784
    5.9 miles away
    15785
    5.9 miles away

    Banks

    Wells Fargo
    0.3 miles away
    AmTrust Bank
    0.4 miles away
    Credit Union West
    1.3 miles away
    Mutual of Omaha Bank
    1.3 miles away
    BMO Harris Bank
    1.3 miles away

    Hospitals

    Banner Del E. Webb Medical Center
    0.2 miles away
    Abrazo Surprise Hospital
    2.8 miles away
    Banner Boswell Medical Center
    6.6 miles away
    Cigna Medical Group
    8.0 miles away
    Passport Health Glendale Travel Clinic
    8.7 miles away

    Pharmacies

    Albertson's Pharmacy
    0.3 miles away
    Walgreens
    0.7 miles away
    Bashas' Pharmacy
    1.1 miles away
    CVS Pharmacy
    1.2 miles away
    Fry's Pharmacy
    1.5 miles away

    Dentists

    Sunridge Dental Clinic
    1.1 miles away
    The Village Dental Center
    1.2 miles away
    PVPD - Palm Valley Pediatric Dentistry
    1.5 miles away
    Southwest Dental Group
    2.3 miles away
    West Bell Dental Care
    2.6 miles away

    Parks

    Sun City Grand
    0.2 miles away
    Vet. Memoral Park
    1.3 miles away
    Drainage Basin
    1.6 miles away
    Surprise Community Park
    2.0 miles away
    Fighter Field
    2.2 miles away

    Places of Worship

    First Methodist Episcopal Church of Glendale
    13.9 miles away
    Roosevelt community church
    22.5 miles away

    Shopping

    Arrowhead Towne Center
    8.8 miles away
    Desert Sky Mall
    15.3 miles away
    Metrocenter Mall
    16.0 miles away
    Christown Spectrum Mall
    18.9 miles away
    My Florist Plaza
    21.7 miles away

    Culture

    Sun Bowl Amphitheatre
    7.6 miles away
    Arizona Broadway Theatre
    9.1 miles away
    Performing Arts Center
    12.3 miles away
    E. Lowell Rogers Amphitheater
    13.9 miles away
    Ak-Chin Pavilion
    15.5 miles away

    Restaurants

    Denny's
    0.2 miles away
    Village Inn
    0.5 miles away
    Crooked Putter Restaurant
    0.7 miles away
    Outback Steakhouse
    0.8 miles away
    Texas Roadhouse
    0.8 miles away

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    Google map of Sante Of Surprise

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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