📞 Call for pricing and availability: (800) 780-8101

Pruitthealth - Trent

836 Hospital Drive, New Bern, NC 28560

Assisted Living Nursing Home Hospice Skilled Nursing Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(252) 638-6001

Estimated Pricing

Studio
Estimated $3,478

Price Comparison

  • Average City Price: $3,763
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Pruitthealth - Trent Description

    Pruitthealth - Trent is a very large 116 bed community that offers assisted living, nursing care, hospice, skilled nursing and rehabilitation and is located in the town of New Bern, North Carolina and is part of the PruittHealth network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.2 out of 10 making it the 10th highest rated community in the city out of 11 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in New Bern

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Bern

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Bern


    Community Reviews

    5.2
    Pruitthealth - Trent
    Based on My Caring Plan's proprietary scoring, including 36 reviews across the web

    Ranking

  • Ranking in City: 11 out of 11 communities in New Bern
  • Ranking in State: 959 out of 1042 communities in NC
  • Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    6.0
    PruittHealth
    Based on My Caring Plan's proprietary scoring, including 1608 reviews across the web

    The following insights are from employees that work in North Carolina

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviews report neglect and inadequate care, including failure to follow prescribed diets, lack of timely medical attention leading to hospitalization, and insufficient rehabilitation services.
    • Communication issues are highlighted, with family members and professionals experiencing long wait times, unprofessional behavior, and difficulty reaching staff by phone.
    • Cleanliness and maintenance of the facility are criticized, with reports of pests and unpleasant odors.
    • Some staff members are described as uncompassionate, rude, and failing to meet basic care requirements.

    Positive Reviews:

    • There are mentions of cooperative and helpful staff, particularly in managing a patient's care and addressing issues.
    • Some reviewers appreciate the dedication and kindness of specific staff members, highlighting their positive impact on patient care.
    • One review praises the facility for its responsiveness and the quality of care provided to their relative, recommending it for others.

    Mixed Reviews:

    • COVID-19 restrictions and limited visitations are a common concern, affecting the ability of families to see their loved ones and assess the facility firsthand.
    • While some staff members are commended for their care and professionalism, others are criticized, suggesting inconsistency in the quality of care and service.

    General Observations:

    • The facility appears to have significant room for improvement in areas such as communication, cleanliness, and overall patient care.
    • Positive experiences are often attributed to individual staff members rather than the facility's systemic practices.
    • Prospective clients and their families are advised to thoroughly investigate and consider their options before choosing this facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    I.V. Therapy

    Wound Care Management

    Pain Management

    Central Lines

    Oxygen Therapy

    Physical Therapy


    Services

    Laundry Services

    Beauty Salon/Barber Shop

    Volunteer Services

    Chaplain/Counseling Services

    Religious Services

    Personal Care


    Activities

    Recreational Activities Programming

    PruittHealth Fitness Program

    Strong Recreation Programs

    Group Activities

    Activities Programming


    Community Amenities

    Outdoor Courtyards

    Sitting Areas

    WanderGuardâ„¢ Security System

    Modern Nurses Stations

    State-of-the-art Rehabilitation Areas


    Room Amenities

    Tastefully Decorated Private and Semi-private Rooms

    Recovery Suites

    Cable TV Access Available

    Private Television

    Phone Line


    Dining

    Multiple Dining Areas

    Dietetic Programming & Nourishment Care

    Dietician on Staff



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 17, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 116
    Total current residents: 107
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 15
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $62056


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-04 2023-02-17 F Construction Deficiencies Use approved construction type or materials.
    2023-01-04 2023-02-17 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-01-04 2023-02-17 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2023-01-04 2023-02-17 F Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2023-01-04 2023-02-17 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-01-04 2023-02-17 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2021-11-30 2021-12-23 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-07-31 2019-09-12 D Egress Deficiencies Install proper backup exit lighting.
    2019-07-31 2019-09-12 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-07-31 2019-09-12 F Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2019-07-31 2019-09-12 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-07-31 2019-09-12 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-07-31 2019-09-12 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Fines

    Fine Date Fine Amount
    2021-11-03 $50,199
    2021-11-03 $49,023
    2021-11-03 $49,881
    2022-12-08 $11,638
    2022-12-08 $11,857
    2022-12-08 $11,748

    What is in the Neighborhood

    General Area Overview
    • The closest city is New Bern which is 1.2 miles away and has a population of 30,070 (mid sized town).
    • The average income is $55,866, which is average compared to other zip codes.
    • Weather
      • High Temperature: 83
      • Low Temperature: 46
      • Average Temperature: 66.4
      • Day Breakdown: The area gets 178 days of rain, 1 days of snow and 185 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 7.96 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.66 incidents per 100 people
      • Property Crime: 3.28 incidents per 100 people
      • Drug-Related Crime: 2.18 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Aaron's
    0.2 miles away
    Piggly Wiggly
    0.3 miles away
    Five Points Food Market
    0.7 miles away
    Roses
    1.3 miles away
    Walmart Supercenter
    1.5 miles away

    None Found

    Bus Stations

    Greyhound Station
    3.3 miles away

    Banks

    Wells Fargo
    1.5 miles away
    First South Bank
    1.6 miles away
    JoS. A. Bank
    2.1 miles away
    State Employees Credit Union
    13.2 miles away
    First Citizens Bank
    16.6 miles away

    Hospitals

    CarolinaEast Medical Center
    0.0 miles away

    Pharmacies

    Walgreens
    0.2 miles away
    Realo
    1.2 miles away
    CVS Pharmacy
    2.0 miles away
    Rite Aid
    2.2 miles away
    Trent East Pharmacy
    2.8 miles away

    Dentists

    Complete Dental Care
    1.7 miles away
    Lance
    4.6 miles away
    Oriental Dental
    21.7 miles away

    Parks

    D.E. Henderson Park
    0.5 miles away
    Fort Totten Park
    0.5 miles away
    Pierce Park
    0.9 miles away
    Lawson Creek Park
    1.0 miles away
    Kafer Park
    1.1 miles away

    None Found

    Shopping

    Twin Rivers Mall
    1.5 miles away
    Slocum Shopping Center
    17.8 miles away

    Culture

    The Athens
    1.4 miles away

    Restaurants

    Friday's 1890
    0.5 miles away
    Sanuki
    0.5 miles away
    37th Street
    0.6 miles away
    Thai Thai
    0.6 miles away
    Tropikal Flavorz
    0.9 miles away

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    Google map of Pruitthealth - Trent

    Licensing

    This community is licensed by the state of NC. It is a large-sized community with 116 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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