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Providence - A Diversicare Transitional Care Community

4915 Charlestown Rd, New Albany, IN 47150

Assisted Living Memory Care Nursing Home Hospice Skilled Nursing Rehabilitation
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(812) 945-5221

Estimated Pricing

Studio
Estimated $2,418

Price Comparison

  • Average City Price: $2,369
  • Average State Price: $2,714
  • Average National Price: $3,754

    • Providence - A Diversicare Transitional Care Community Description

    Providence - A Diversicare Transitional Care Community is a community that offers assisted living, memory care, nursing care, hospice, skilled nursing and rehabilitation and is about 3.0 miles outside the small town of Sellersburg, Indiana and is part of the Diversicare network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.8 out of 10 making it the 10th highest rated community in the city out of 11 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in New Albany

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in New Albany

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Albany

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Albany

    Community Reviews

    5.8
    Providence - A Diversicare Transitional Care Community
    Based on My Caring Plan's proprietary scoring, including 48 reviews across the web

    Ranking

  • Ranking in City: 10 out of 11 communities in New Albany
  • Ranking in State: 794 out of 861 communities in IN

    • Facility and Grounds B

    Care A

    Staff A

    Cleanliness A

    Employee Reviews

    5.3
    Diversicare
    Based on My Caring Plan's proprietary scoring, including 777 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Staff C

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this senior living facility are mixed, with some expressing severe dissatisfaction and others praising the care and environment. Negative reviews highlight issues such as neglect, poor hygiene, unresponsive staff, and inadequate facilities, including reports of bed sores, lost clothing, bugs, and malfunctioning equipment. Concerns about the quality of food, medication management, and the handling of personal belongings were also mentioned. Some reviewers reported a lack of respect and professionalism from the leadership and staff, with instances of residents not receiving timely medical care or assistance.

    On the other hand, positive reviews commend the facility for its spacious, home-like atmosphere, cleanliness, and the quality of care provided by the nursing and activities staff. The food, activities, and overall environment were highlighted as exceptional by some, with specific praise for the therapy team and the variety of meal options. The facility was described as clean, with friendly staff and effective rehabilitation services. Some family members felt at ease and satisfied with the care their loved ones received, noting improvements in their conditions and praising the staff for treating residents like family.

    Overall, the reviews suggest a significant disparity in experiences, with some residents and their families having a very positive experience, while others encountered serious issues that led them to seek alternative care options. Prospective residents and their families may want to consider these varied experiences and conduct thorough research or visits to make an informed decision.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Integrated Care

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Transitional Care

    Wound Care

    Activities

    Activities that Provide Structure and Routine

    Room Amenities

    Domestic Design Elements

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: Nov. 12, 1999
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 158
    Total current residents: 120
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 71
    Number of payment denials: 0
    Number of fines: 7
    Total cost of fines: $102444

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-26 2022-09-22 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-07-26 2022-09-22 F Egress Deficiencies Meet other general requirements that are deficient.
    2022-07-26 2022-09-22 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-26 2022-09-22 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-07-26 2022-09-22 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-05-26 2021-07-19 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2021-05-26 2021-07-19 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-05-26 2021-07-19 C Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-05-26 2021-07-19 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-05-26 2021-07-19 C Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-05-26 2021-07-19 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-05-26 2021-07-19 B Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-05-26 2021-07-19 D Smoke Deficiencies Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    2021-05-26 2021-07-19 B Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-05-26 2021-07-19 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-05-26 2021-07-19 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-05-26 2021-07-19 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-05-26 2021-07-19 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-06-19 2019-07-05 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-06-19 2019-07-05 C Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2019-06-19 2019-07-05 C Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-19 2019-07-05 C Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2019-06-19 2019-07-05 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-27 2023-01-31 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-01-27 2023-01-31 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-27 2023-01-31 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-12-21 2022-12-22 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-07-12 2022-07-29 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-07-12 2022-07-29 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-07-12 2022-07-29 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-07-12 2022-07-29 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2022-07-12 2022-07-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-20 2022-06-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-20 2022-06-06 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-05-20 2022-06-06 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2022-03-30 2022-04-07 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-11 2022-04-01 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-03-11 2022-04-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-11 2022-04-01 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-03-11 2022-04-01 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-12-22 2022-01-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-22 2022-01-07 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2021-12-22 2022-01-07 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2021-12-22 2022-01-07 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-17 2021-11-26 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-11-17 2021-11-26 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-11-17 2021-11-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-10-28 2021-11-19 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-28 2021-11-19 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-10-28 2021-11-19 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-10-28 2021-11-19 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-14 2021-09-17 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-08-16 2021-08-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-10 2021-05-12 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-05-10 2021-05-12 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2021-05-10 2021-05-12 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-05-10 2021-05-12 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-05-10 2021-05-12 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-05-10 2021-05-12 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-05-10 2021-05-12 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2021-05-10 2021-05-12 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-04-26 2021-05-11 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-04-26 2021-05-11 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-26 2021-05-11 D Administration Deficiencies Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    2021-03-24 2021-03-08 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-16 2020-11-15 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-10-16 2020-11-15 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-10-16 2020-11-15 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-10-16 2020-11-15 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-10-16 2020-11-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-22 2020-10-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-09-22 2020-10-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-09-22 2020-10-21 E Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2020-09-22 2020-10-21 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-09-22 2020-10-21 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-09-22 2020-10-21 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-09-22 2020-10-21 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-09-22 2020-10-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-15 2019-06-13 E Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2019-05-15 2019-06-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-05-15 2019-06-13 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-05-15 2019-06-13 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2019-05-15 2019-06-13 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-05-15 2019-06-13 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-05-15 2019-06-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Fines

    Fine Date Fine Amount
    2019-11-22 $8,029
    2020-09-22 $3,250
    2021-03-24 $9,350
    2021-03-24 $14,385
    2021-04-26 $18,620
    2021-04-26 $12,103
    2021-08-16 $9,750
    2021-08-16 $15,000
    2021-10-28 $9,750
    2021-10-28 $15,000
    2022-03-11 $28,915
    2022-03-11 $44,485
    2022-07-12 $29,325

    What is in the Neighborhood

    General Area Overview
    • The closest city is Sellersburg which is 3.0 miles away and has a population of 8,659 (very small town).
    • The average income is $55,004, which is average compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 35
      • Average Temperature: 58.7
      • Day Breakdown: The area gets 172 days of rain, 17 days of snow and 175 days of sun
      • Precipitation: 1.8 inches a year

    Health and Safety Overview
    • The crime rate is 6.5 per 100 people which is high compared to other cities.
      • Violent Crime: 1.29 incidents per 100 people
      • Property Crime: 3.36 incidents per 100 people
      • Drug-Related Crime: 1.13 incidents per 100 people
    • The average life expectancy in zip code is 76.18 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 185.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Meijer
    0.9 miles away
    Rainbow Blossom
    1.0 miles away
    Kroger
    2.1 miles away
    Sam's Club
    2.4 miles away
    Walmart Supercenter
    2.4 miles away

    None Found

    Bus Stations

    Indiana University SE
    2.2 miles away
    Sellersburg Ivy Tech
    2.3 miles away
    Sam Gwin / Progress
    2.4 miles away
    Jefferson Towne Center
    2.7 miles away
    Park / Progress
    3.1 miles away

    Banks

    BB&T
    1.0 miles away
    Stock Yards Bank & Trust
    2.2 miles away
    L&N Federal Credit Union
    2.2 miles away
    First Financial Bank
    2.6 miles away
    Centra Credit Union
    3.1 miles away

    Hospitals

    Southern Indiana Rehab Hospital
    1.7 miles away
    Kentuckiana Medical Center
    2.5 miles away
    Physicians Medical Center
    2.7 miles away
    Wellstone Regional Hospital
    4.6 miles away
    Baptist Health Floyd
    4.8 miles away

    Pharmacies

    Walgreens
    2.7 miles away
    Kroger Pharmacy
    3.5 miles away
    Rite Aid
    4.6 miles away
    Westmoreland Pharmacy
    5.7 miles away
    CVS Pharmacy
    6.0 miles away

    Dentists

    Mortenson's Family Dental
    4.9 miles away
    Mortenson Family Dental
    4.9 miles away
    Vicki Cochran, DMD Family Dentistry
    8.2 miles away
    Dr. Nasief Family Dentist
    8.4 miles away
    Crescent Hill Dental Care
    8.7 miles away

    Parks

    Kevin Hammersmith Memorial Park
    0.5 miles away
    Lapping Park
    1.3 miles away
    Floyd County
    1.3 miles away
    Lapping Memorial Park
    1.6 miles away
    Camp Honor Bright
    1.6 miles away

    None Found

    Shopping

    Green Tree Mall
    3.2 miles away
    Mid City Mall
    9.4 miles away
    Mall St. Matthews
    11.6 miles away
    mall st matthews
    11.7 miles away
    Jefferson Mall
    16.3 miles away

    Culture

    Derby Dinner Playhouse
    5.8 miles away
    River Stage and Amphitheater
    6.8 miles away
    East Portland Warehouse, LLC (Artist Gallery Lots)
    6.8 miles away
    East Portland Warehouse, LLC Artist Galleries
    6.9 miles away
    Brown Forman Theatre
    7.2 miles away

    Restaurants

    Topp't
    0.8 miles away
    Flippin' Pancakes
    0.8 miles away
    Homemade Ice Cream and Pie Kitchen
    2.0 miles away
    Big Boy
    2.3 miles away
    McAlister's Deli
    2.6 miles away

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    Google map of Providence - A Diversicare Transitional Care Community

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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