📞 Call for pricing and availability: (800) 780-8101

Pilot Butte Rehabilitation Center

1876 Ne Hwy 20, Bend, OR 97701

Assisted Living Memory Care Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(541) 382-5531

Estimated Pricing

Studio
Estimated $3,520

Price Comparison

  • Average City Price: $3,538
  • Average State Price: $4,690
  • Average National Price: $3,754


  • Pilot Butte Rehabilitation Center Description

    Pilot Butte Rehabilitation Center is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in Bend, Oregon and is part of the Regency Pacific network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.7 out of 10 making it the 20th highest rated community in the city out of 21 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Bend

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Bend

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Bend

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Bend


    Community Reviews

    6.7
    Pilot Butte Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 20 out of 21 communities in Bend
  • Ranking in State: 581 out of 696 communities in OR
  • Staff A


    Employee Reviews

    6.4
    Regency Pacific
    Based on My Caring Plan's proprietary scoring, including 606 reviews across the web

    The following insights are from employees that work in Oregon

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews highlight issues with staff professionalism and responsiveness, with specific complaints about rudeness and neglect.
    • Concerns were raised about the lack of communication among staff, particularly nurses, and the failure to adhere to diet restrictions and proper patient care protocols.
    • Positive feedback was given for certain staff members who were described as doing their jobs well, including housekeeping and some nurses who were appreciated for their dedication.
    • One facility, despite being described as outdated, received praise for its clean environment and the staff's commitment to patient care and rehabilitation.
    • There were alarming reports of abuse, neglect, and unprofessional behavior by management, including issues with personal effects being stolen.
    • Some reviewers acknowledged the challenges of being understaffed but appreciated the efforts of the nursing staff and therapists for their professionalism and care.
    • One reviewer shared a personal success story of rehabilitation after a double knee replacement, highlighting the focused and effective care received.
    • Another reviewer emphasized the responsiveness and professionalism of the staff, despite the facility's need for renovation.
    • There were severe complaints about patient neglect, including not providing adequate hydration and leaving patients in unsanitary conditions.
    • A few reviews expressed satisfaction with the staff's kindness, effort, and the overall positive experience during their stay or interaction.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Speech & Language Therapy

    Occupational Therapy

    Post-Surgical Services

    Infectious Disease Management

    Diabetes Management

    CVA Care


    Services

    24-hour care

    Adaptive Equipment

    Gracious and courteous staff

    Individualized care plans

    Respite Care


    Activities

    Rehabilitation Center

    Community Outings

    Therapeutic Recreation

    Independent and Assisted Living

    Activity Rooms

    Living Room for Socializing


    Community Amenities

    Comfortable community areas

    Main living room for socializing

    Activity Rooms

    Beautifully landscaped grounds

    Full-service beauty salon/barber shop


    Room Amenities

    Private and semi-private accommodations

    Complimentary wireless Internet service


    Dining

    Delicious meals

    Fresh ingredients

    High-quality nutrition

    Impeccable dining experience

    Dietary services

    Nutrition management


    Pet

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: May 1, 1978
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 74
    Total current residents: 30
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $11455


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-02 2023-04-03 D Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2023-03-02 2023-04-03 D Egress Deficiencies Install proper backup exit lighting.
    2023-03-02 2023-04-03 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-02 2023-04-03 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-03-02 2023-04-03 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-03-02 2023-04-03 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-09-06 2018-10-23 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-09-06 2018-10-23 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2017-06-13 2017-08-01 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2017-06-13 2017-08-01 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2017-06-13 2017-08-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-06-13 2017-08-01 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2017-06-13 2017-08-01 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2023-02-25 $11,455

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bend which is 1.9 miles away and has a population of 87,014 (large town).
    • The average income is $71,692, which is high compared to other zip codes.
    • Weather
      • High Temperature: 69
      • Low Temperature: 29
      • Average Temperature: 47.5
      • Day Breakdown: The area gets 95 days of rain, 54 days of snow and 215 days of sun
      • Precipitation: 0.9 inches a year

    Demographic Overview
    • The median age is 37.3 years old, high compared to other cities.
    • 7.12% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 3.48% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 0% Black or African-American, 8% Hispanic or Latino, and 86% White.

    Health and Safety Overview
    • The crime rate is 3.75 per 100 people which is average compared to other cities.
      • Violent Crime: 0.7 incidents per 100 people
      • Property Crime: 2.36 incidents per 100 people
      • Drug-Related Crime: 0.22 incidents per 100 people
    • The average life expectancy in zip code is 79.91 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 171.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    0.4 miles away
    Whole Foods Market
    0.5 miles away
    Safeway
    0.6 miles away
    Colima Market
    1.3 miles away
    Cash & Carry
    1.4 miles away

    None Found

    None Found

    Banks

    First Community Credit Union
    0.3 miles away
    Washington Federal
    0.4 miles away
    Umpqua Bank
    0.5 miles away
    Bank of the Cascades
    0.5 miles away
    Wells Fargo
    0.6 miles away

    Hospitals

    Saint Charles Medical Center
    0.7 miles away
    Saint Charles Medical Center Redmond
    16.8 miles away

    Pharmacies

    Costco Pharmacy
    0.5 miles away
    Safeway
    0.6 miles away
    Walgreens
    0.8 miles away
    Bi-Mart
    1.4 miles away
    Rite Aid
    1.5 miles away

    Dentists

    Bend Family Dentistry
    1.2 miles away
    Skyline Dental
    1.6 miles away
    Thomas E. Wold
    1.6 miles away
    Mirror Pond Dental
    1.9 miles away
    PureCare Dental
    2.2 miles away

    Parks

    Pilot Butte State Park
    0.1 miles away
    Pilot Butte Neighborhood Park
    0.2 miles away
    BLS Open Space
    0.4 miles away
    Larkspur Natural Area
    0.4 miles away
    Ponderosa Park
    0.7 miles away

    None Found

    None Found

    Culture

    2nd Street Theater
    1.4 miles away
    Midtown Music Hall
    1.6 miles away
    Cascades Theatre
    1.6 miles away
    Tower Theatre
    1.9 miles away
    Bend Art Center
    1.9 miles away

    Restaurants

    Jake's Diner
    0.3 miles away
    Double Happiness
    0.3 miles away
    El Caporal
    0.6 miles away
    Hola!
    0.6 miles away
    Baldy's Barbeque
    0.6 miles away

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    Google map of Pilot Butte Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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