📞 Call for pricing and availability: (800) 780-8101

Palolo Chinese Home

2459 10Th Avenue, Honolulu, HI 96816

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(808) 737-2555

Estimated Pricing

Studio
Estimated $9,008

Price Comparison

  • Average City Price: $9,008
  • Average State Price: $9,008
  • Average National Price: $7,508


  • Palolo Chinese Home Description

    Palolo Chinese Home is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 4.6 miles outside the town of East Honolulu, Hawaii. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.7 out of 10 making it the 19th highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Honolulu

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Honolulu


    Community Reviews

    7.8
    Palolo Chinese Home
    Based on My Caring Plan's proprietary scoring, including 54 reviews across the web

    Ranking

  • Ranking in City: 14 out of 24 communities in Honolulu
  • Ranking in State: 36 out of 59 communities in HI
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • The facility includes a 2-story older wing, a 1-story new wing, and an administration building, with an interesting history documented in their archives.
    • Highly recommended for adult day care and rehabilitation services, with good nursing care and a variety of activities including nail painting and big band performances.
    • Spacious rooms and friendly nurses, with some reviewers enjoying volunteering at the facility.
    • Home care services received praise for providing kind, caring, and helpful caregivers, leading to a decision to continue services long-term.

    Negative Reviews:

    • Concerns about resident safety, including lack of guardrails on beds leading to falls.
    • Reports of abuse and neglect, with complaints about the facility allowing abuse and not addressing concerns raised by staff and visitors.
    • Issues with cleanliness and staffing, including unclean bathrooms and insufficient nursing staff for the number of patients.
    • Complaints about the quality of care, including not using water for cleaning residents and not assisting with feeding as needed.
    • Some reviewers found the environment unwelcoming, citing experiences of rudeness and racism among staff.

    Mixed Feedback:

    • While some aspects of the facility and care received positive feedback, significant concerns were raised about safety, cleanliness, and the quality of care.
    • Personal experiences varied greatly, with some expressing satisfaction with the services provided, and others advising against placing loved ones in the facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Skilled Nursing and Intermediate Care

    Hospice Care

    Rehabilitation Services

    Adult Residential Care

    Diabetes Care

    Dementia Care


    Services

    Overnight Respite Care

    In-Home Personal Care

    Home Cleaning Services

    Good Neighbor Concierge Referral Services

    Assistance with Activities of Daily Living

    Concierge


    Activities

    Senior Day Care

    Art

    Memory Training

    Exercise


    Community Amenities

    Health and Wellness

    Fall Prevention


    Room Amenities

    Adaptive Equipment


    Dining

    Nutritious Meals

    Meals-to-Go

    Meal Preparation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: June 13, 2008
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 113
    Total current residents: 91
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $86841


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-22 2022-05-19 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-04-22 2022-05-19 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-04-22 2022-05-19 D Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2022-04-22 2022-05-19 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-04-22 2022-05-19 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-02-24 2021-06-18 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-02-24 2021-06-18 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-02-24 2021-06-18 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-02-24 2021-06-18 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-01 2022-12-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-22 2022-05-20 D Resident Rights Deficiencies Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    2022-04-22 2022-07-15 D Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2022-04-22 2022-05-20 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-04-22 2022-05-20 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-04-22 2022-05-20 F Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-04-22 2022-05-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-04-22 2022-05-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-04-22 2022-05-20 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-04-22 2022-05-20 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2022-04-22 2022-05-20 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-04-22 2022-05-20 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2022-04-22 2022-07-15 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-22 2022-05-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-04-22 2022-07-15 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-04-22 2022-05-20 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-04-22 2022-07-15 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-04-22 2022-05-20 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-04-22 2022-05-20 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-04-22 2022-05-20 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-04-22 2022-05-20 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-04-22 2022-05-20 F Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2022-04-22 2022-07-15 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-22 2022-05-20 F Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-04-22 2022-05-20 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-02-26 2021-04-21 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-02-26 2021-04-21 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-02-26 2021-04-21 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-02-26 2021-04-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-02-26 2021-04-21 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2021-02-26 2021-04-21 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-26 2021-04-21 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-09-24 2020-11-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-09-24 2020-11-19 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-01-12 2021-02-19 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-01-12 2021-02-19 G Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-01-12 2021-02-19 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-01-12 2021-02-19 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-01-12 2021-02-19 G Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-01-12 2021-02-19 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-02-01 2019-03-22 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-02-01 2019-03-22 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-02-01 2019-03-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-02-01 2019-03-22 D Environmental Deficiencies Keep all essential equipment working safely.

    Fines

    Fine Date Fine Amount
    2020-06-23 $47,125
    2020-06-23 $25,375
    2020-09-24 $20,000
    2021-01-12 $51,170
    2021-01-25 $650
    2021-02-26 $14,027
    2022-03-07 $994
    2022-03-07 $987

    What is in the Neighborhood

    General Area Overview
    • The closest city is East Honolulu which is 4.6 miles away and has a population of 49,914 (mid sized town).
    • The average income is $98,115, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 72
      • Average Temperature: 76.6
      • Day Breakdown: The area gets 237 days of rain and 127 days of sun
      • Precipitation: 1.3 inches a year

    Health and Safety Overview
    • The crime rate is 4.5 per 100 people which is high compared to other cities.
      • Violent Crime: 1.07 incidents per 100 people
      • Property Crime: 2.74 incidents per 100 people
      • Drug-Related Crime: 0.18 incidents per 100 people
    • The average life expectancy in zip code is 81.29 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 181.0, Moderate Days 0.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway
    1.5 miles away
    Foodland
    1.7 miles away
    Times Supermarkets
    1.8 miles away
    Times
    1.8 miles away
    Whole Foods Market
    1.8 miles away

    None Found

    Bus Stations

    3174
    1.7 miles away
    3173
    1.7 miles away
    3078
    1.7 miles away
    3076
    1.7 miles away
    3058
    1.7 miles away

    Banks

    First Hawaiian Bank
    1.5 miles away
    Bank of Hawaii
    1.6 miles away
    Central Pacific Bank
    2.3 miles away
    First Hawaiian Bank University Branch
    2.6 miles away
    University of Hawai'i Federal Credit Union
    2.9 miles away

    Hospitals

    Kapi'olani Medical Center for Women and Children
    3.0 miles away
    Shriners Hospitals For Children
    3.1 miles away
    Straub Clinic and Hospital
    4.1 miles away
    The Queen's Medical Center
    4.3 miles away
    Rehab Hospital of the Pacific
    4.5 miles away

    Pharmacies

    Longs Drugs
    1.6 miles away
    Walgreens
    2.2 miles away
    Pharmanutra Incorperated
    4.4 miles away

    Dentists

    Young Medical Dental Building
    3.8 miles away
    Downtown Dental Group
    4.8 miles away
    Hawaii Orthodontist
    16.9 miles away

    Parks

    Maunalani Heights
    0.2 miles away
    Round Top Forest Reserve
    0.5 miles away
    Palolo Valley Recreational Park
    0.6 miles away
    Waʻahila Ridge State Recreation Area
    0.7 miles away
    Mauumae Nature Park
    1.0 miles away

    None Found

    Shopping

    Manoa Marketplace
    1.5 miles away
    Kahala Mall
    1.8 miles away
    The Avenue Shops
    2.2 miles away
    Royal Hawaiian Center
    3.3 miles away
    Ala Moana Center
    3.6 miles away

    Culture

    Manoa Valley Theatre
    1.6 miles away
    Kennedy Theatre
    1.9 miles away
    Bakken Auditorium
    2.0 miles away
    John Young Museum of Art
    2.1 miles away
    Andrews Amphitheater
    2.1 miles away

    Restaurants

    Bangkok Chef
    1.5 miles away
    Island Burger
    1.6 miles away
    Manoa BBQ
    1.6 miles away
    Manoa Sushi
    1.6 miles away
    Serino's
    1.6 miles away

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    Google map of Palolo Chinese Home

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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