📞 Call for pricing and availability: (800) 780-8101

Nhc Place, Cool Springs

211 Cool Springs Blvd, Franklin, TN 37067

Assisted Living Memory Care Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(615) 778-6800

Estimated Pricing

Studio
Estimated $4,916
One Bedroom
Estimated $6,192
Two Bedroom
Estimated $7,616

Price Comparison

  • Average City Price: $4,850
  • Average State Price: $3,565
  • Average National Price: $3,754


  • Nhc Place, Cool Springs Description

    Nhc Place, Cool Springs is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside Franklin, Tennessee and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.

    The community has an average rating of 7.2 out of 10 making it the 14th highest rated community in the city out of 15 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Franklin

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Franklin

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Franklin

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Franklin


    Community Reviews

    7.0
    Nhc Place, Cool Springs
    Based on My Caring Plan's proprietary scoring, including 67 reviews across the web

    Ranking

  • Ranking in City: 14 out of 15 communities in Franklin
  • Ranking in State: 581 out of 701 communities in TN
  • Food and Dining B

    Value for Price B

    Activities B

    Facility and Grounds B

    Care A

    Staff A

    Cleanliness A


    Employee Reviews

    6.5
    National Healthcare Corporation
    Based on My Caring Plan's proprietary scoring, including 1062 reviews across the web

    The following insights are from employees that work in Tennessee

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Communication issues reported, with calls not being returned as promised, raising concerns about care quality.
    • Experiences of rudeness from night supervisors and staff, with reports of unprofessional behavior and discrimination.
    • Concerns about staffing levels, with reports of being overpriced and understaffed, leading to poor service.
    • Reports of subpar personnel, with serious allegations of negligence leading to health deterioration.
    • Complaints about the difficulty of working there due to stress and being tasked with multiple roles.
    • Long wait times for nurse or tech assistance, with call lights being answered after hours.
    • Disappointment with the nursing and tech staff, described as uncaring and dismissive of concerns.
    • Issues with discharge processes, including medication prescription errors and lack of follow-up, causing additional stress.
    • Reports of poor food quality and cleanliness, with residents sometimes left in uncomfortable conditions.

    Positive Reviews:

    • Praise for the care at NHC Cool Springs, highlighting respectful treatment, excellent rehab services, and wonderful staff.
    • Positive experiences with staff nurses, techs, and therapists, noted for their caring and genuine approach.
    • Appreciation for the staff's commitment to providing optimal care and excellent communication with family members.
    • Gratitude for the supportive and friendly environment, with some residents and families forming strong bonds with staff and other patients.
    • High satisfaction with the rehab facility on-site, despite concerns about staffing and food quality.
    • Reports of successful rehabilitation and care, with staff going above and beyond to support recovery and well-being.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Emergency response system

    State-of-the-art fire safety system

    24-hour licensed nurses

    Medical director

    Dementia-trained staff

    Medication management


    Services

    Personal laundry service

    Housekeeping service

    Assistance with bathing, dressing, grooming

    Quarterly individual resident evaluations


    Activities

    On-site individual activities

    Group recreational activities

    Weekly church services

    Daily newspapers and current magazines

    Family support group meetings

    Recreation specialist


    Community Amenities

    Central indoor gathering area

    Community kitchen

    Secure outdoor garden

    Laundry room

    Spa and salon services

    Landscaped courtyards


    Room Amenities

    Cable television

    Phone

    Wireless internet


    Dining

    Central indoor gathering area for dining

    Community kitchen

    Special events, festive meals and parties

    Dietician and chef approved meals

    Restaurant-style dining rooms

    Specialized nutrition program



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 10, 2004
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 121
    Total current residents: 50
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-13 2022-09-15 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-09-13 2022-09-15 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-08-26 2019-09-12 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-08-26 2019-08-26 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-08-26 2019-08-30 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-26 2019-09-20 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-10-16 2018-10-22 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-10-16 2018-10-22 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2018-10-16 2018-12-11 D Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2018-10-16 2018-12-10 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-10-16 2018-12-11 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-10-16 2018-10-17 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-16 2018-12-11 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-10-16 2018-12-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2018-10-17 $7,462
    2019-08-22 $12,938
    2020-05-29 $12,942

    Denials

    Denial Date Payment Denial Days
    2019-08-22 8

    What is in the Neighborhood

    General Area Overview
    • The closest city is Franklin which is 2.3 miles away and has a population of 72,639 (large town).
    • The average income is $137,190, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 41
      • Average Temperature: 62.8
      • Day Breakdown: The area gets 187 days of rain, 6 days of snow and 170 days of sun
      • Precipitation: 3.3 inches a year

    Demographic Overview
    • The median age is 38.3 years old, high compared to other cities.
    • 4.55% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 9.47% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 9% Black or African-American, 6% Hispanic or Latino, and 78% White.

    Health and Safety Overview
    • The crime rate is 3.25 per 100 people which is average compared to other cities.
      • Violent Crime: 0.72 incidents per 100 people
      • Property Crime: 1.23 incidents per 100 people
      • Drug-Related Crime: 0.66 incidents per 100 people
    • The average life expectancy in zip code is 81.23 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 96.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Whole Foods Market
    0.7 miles away
    Walmart Supercenter
    0.8 miles away
    Sam's Club
    0.9 miles away
    Kroger
    1.2 miles away
    Costco
    1.7 miles away

    None Found

    Bus Stations

    Lipscomb University
    11.2 miles away
    Belmont BV & S Observtory Dr
    11.3 miles away
    Granny White Pike & Maplehurst Ave N
    11.4 miles away
    Granny White Pike & Morrow Ave SB
    11.4 miles away
    Belmont BV & N Observtory Dr
    11.5 miles away

    Banks

    Fifth Third Bank
    0.7 miles away
    Regions Bank
    0.7 miles away
    U.S. Bank
    1.8 miles away
    BancorpSouth Branch
    1.8 miles away
    Western Union
    1.8 miles away

    Hospitals

    Williamson Medical Center
    1.8 miles away
    Williamson County Medical Center
    2.0 miles away
    Rolling Hills Hospital
    2.1 miles away
    Hillsboro Orthodontics
    3.2 miles away
    TriStar Southern Hills Medical Center
    11.1 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    CVS
    1.2 miles away
    CVS Pharmacy
    2.0 miles away

    Dentists

    Dental Bliss Franklin
    2.4 miles away
    Kemp Orthodontics
    2.5 miles away
    Hillsboro Orthodontics
    3.2 miles away
    WOW Orthodontics
    6.4 miles away
    Tanyard Springs Dentistry
    11.9 miles away

    Parks

    Aspen Grove Park
    0.4 miles away
    Prime Health Rck Garden
    1.0 miles away
    Franklin
    1.2 miles away
    The Park at Harlinsdale Farm
    1.2 miles away
    Liberty Hills
    1.3 miles away

    None Found

    Shopping

    Coolsprings Galleria
    1.4 miles away
    Maples Shopping Center
    1.8 miles away
    Camden Commons
    2.0 miles away
    The Mall at Green Hills
    11.4 miles away
    Plaza Mariachi
    11.4 miles away

    Culture

    Performing Arts Center
    1.0 miles away
    Pull-Tight Players Theatre
    2.2 miles away
    Ed Jones Auditorium
    9.8 miles away
    Flatt Amphitheater
    11.4 miles away
    Shamblin Theatre
    11.4 miles away

    Restaurants

    PortaVia
    0.4 miles away
    McAlister's Deli
    0.4 miles away
    Burger Up
    0.5 miles away
    Pie Five Pizza
    0.5 miles away
    Bubba Gandy's Seafood Market
    0.6 miles away

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    Google map of Nhc Place, Cool Springs

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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