📞 Call for pricing and availability: (800) 780-8101

Matthews Memorial Health Care Center

5100 Jackson Street Ext., Alexandria, LA 71303

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(318) 445-5215

Estimated Pricing

Studio
Estimated $3,210

Price Comparison

  • Average City Price: $3,233
  • Average State Price: $3,273
  • Average National Price: $3,754


  • Matthews Memorial Health Care Center Description

    Matthews Memorial Health Care Center is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 3.5 miles outside the town of Alexandria, Louisiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 8.4 out of 10 making it the 5th highest rated community in the city out of 1 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Alexandria

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Alexandria

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Alexandria


    Community Reviews

    8.4
    Matthews Memorial Health Care Center
    Based on My Caring Plan's proprietary scoring, including 26 reviews across the web

    Ranking

  • Ranking in City: 5 out of 10 communities in Alexandria
  • Ranking in State: 148 out of 386 communities in LA
  • Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Warnings from healthcare workers about neglect and potential harm to residents.
    • Owner accused of not following state regulations and neglecting safety and security.
    • Complaints about management being rude and creating an unhappy environment for staff and residents.
    • Some reviewers believe the facility's rating is too high and do not recommend it.

    Positive Reviews:

    • Many reviewers impressed by the cleanliness and professionalism of the facility.
    • Staff described as friendly, helpful, and caring towards residents.
    • Facility noted for having excellent safety and health protocols.
    • Residents appear content, well-groomed, and the environment is clean and odor-free.
    • Positive remarks on the facility's security and the professionalism of the staff.

    Mixed Reviews:

    • Some reviewers acknowledge the effort of the staff but criticize the management's attitude.
    • Personal experiences vary, with some finding the decision to place a loved one in the facility difficult but ultimately feeling reassured by the staff's friendliness.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Clinical Laboratory Services

    Dental Services

    Diagnostic Xray Services

    Mental Health Services

    Nursing Services

    Occupational Therapy Services


    Services

    Housekeeping And Maintenance Services

    Registered Nurses


    Activities

    Activities Services

    Daily Activities

    Activities 7 Days A Week


    Community Amenities

    Housekeeping Services

    Gymnasium

    Common Areas

    Security


    Dining

    Dietary Services

    Nutritious Meals



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Oct. 1, 2004
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 124
    Total current residents: 85
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 9
    Number of payment denials: 1
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-10-01 2021-11-08 E Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-20 2023-05-08 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-04-20 2023-05-08 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2023-02-08 2023-03-15 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-02-08 2023-03-15 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-10-05 2022-11-11 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-05 2022-11-11 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-10-05 2022-11-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-10-05 2022-11-11 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-10-05 2022-11-11 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-10-05 2022-11-11 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-10-05 2022-11-11 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-10-05 2022-11-11 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-05-20 2022-06-10 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-03-21 2022-04-08 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-03-21 2022-04-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-21 2022-04-08 E Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2022-02-17 2022-03-07 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-05 2022-02-14 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-01-05 2022-02-14 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-01-05 2022-02-14 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-05 2022-02-14 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2021-08-19 2021-09-24 E Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2021-10-01 2021-11-08 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-10-01 2021-11-08 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2021-10-01 2021-11-08 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-10-01 2021-11-08 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-10-01 2021-11-08 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-10-01 2021-11-08 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-10-01 2021-11-08 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-10-01 2021-11-08 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-10-01 2021-11-08 E Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-10-01 2021-11-08 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-10-01 2021-11-08 E Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-10-01 2021-11-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-10-01 2021-11-08 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2019-09-13 2019-10-04 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-09-13 2019-10-04 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-09-13 2019-10-04 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-09-13 2019-10-04 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-09-13 2019-10-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Denials

    Denial Date Payment Denial Days
    2022-01-05 3

    What is in the Neighborhood

    General Area Overview
    • The closest city is Alexandria which is 3.5 miles away and has a population of 47,889 (mid sized town).
    • The average income is $74,756, which is high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 51
      • Average Temperature: 69.7
      • Day Breakdown: The area gets 175 days of rain, 1 days of snow and 188 days of sun
      • Precipitation: 2.9 inches a year

    Health and Safety Overview
    • The crime rate is 14.77 per 100 people which is very high compared to other cities.
      • Violent Crime: 4.49 incidents per 100 people
      • Property Crime: 8.17 incidents per 100 people
      • Drug-Related Crime: 1.5 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Neighborhood Market
    0.3 miles away
    Kroger
    0.7 miles away
    Super 1 Foods
    1.6 miles away
    Walmart Supercenter
    1.9 miles away
    Mac's Fresh Market
    6.5 miles away

    None Found

    Bus Stations

    FlixBus Alexandria
    5.3 miles away

    Banks

    Chase
    1.5 miles away
    Capital One
    1.6 miles away
    Sabine Bank
    1.6 miles away
    Valex Federal Credit Union
    2.6 miles away
    Hancock Bank
    6.1 miles away

    Hospitals

    CHRISTUS Saint Francis Cabrini
    1.3 miles away
    Longleaf Hospital
    1.7 miles away
    Central Louisiana Surgical Hospital
    2.8 miles away
    Rapides Regional Medical Center
    3.4 miles away
    Rapides Women's & Children's Hospital
    3.4 miles away

    Pharmacies

    Rite Aid
    1.8 miles away
    Walgreens
    6.5 miles away
    CVS
    6.5 miles away
    Crossroads Pharmacy
    7.2 miles away

    None Found

    Parks

    Compton Park
    0.9 miles away
    Alexandria Zoological Park
    1.6 miles away
    St Fracis Cabrini Walking Trail and Park
    1.7 miles away
    Alexandria City Park
    2.0 miles away
    Harmon Field
    2.2 miles away

    None Found

    None Found

    Culture

    Riverfront Amphitheatre
    3.6 miles away

    Restaurants

    Chuck E. Cheese's
    0.7 miles away
    Applebee's
    0.8 miles away
    Chili's
    1.2 miles away
    McAlister's Deli
    1.2 miles away
    Chilis
    1.4 miles away

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    Google map of Matthews Memorial Health Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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