Maple Ridge Memory Care

Summary of Reviews for Senior Living Facility

Reviews for the senior living facility present a mixed picture, with experiences ranging from highly positive to deeply concerning.

• One review highlights a negative experience, mentioning a lack of care, falsified records, and urging potential clients to review survey documents and licensing reports.
• Several reviews praise Maple Ridge Memory Care for its cleanliness, friendly staff, and a variety of activities including chair yoga, dance parties, cooking activities, puzzles, and reading. The facility is described as new, clean, and resembling a hotel lobby.
• Personal stories of gratitude towards the staff for their kindness, patience, and ability to make residents feel like extended family are shared. The facility is credited for helping residents through crises and transitions, especially those suffering from Alzheimer's.
• Concerns are raised about young and inexperienced caregivers, communication issues, and unexpected changes within the community that caught family members off guard.
• Positive remarks are made about the facility's layout, room sizes, cleanliness, and the innovative approach to meals and activities designed to engage residents.
• Some reviews express concerns about room cleanliness, frequent staff and executive director changes, and the adjustment process for new residents.
• Overall, many reviewers find the facility to be a good place for their loved ones, noting the excellent care, variety of activities, and the staff's efforts to keep residents engaged and happy.

While some reviews highlight areas for improvement, particularly in communication and staff experience, the majority of feedback is positive, emphasizing the facility's commitment to resident care and satisfaction.