Mansions At Alpharetta Senior Living & Memory

The reviews for The Mansions at Alpharetta Senior Living community present a mixed picture, with many expressing satisfaction and others raising concerns. Positive feedback highlights the kind, caring, and professional staff, especially in the Memory Care division. Residents enjoy a variety of activities, good medical care, and the feeling of being loved and well taken care of. The facilities are described as clean, attractively furnished, and offering large private apartments. Many families appreciate the open communication with administrative and nursing staff, and the efforts made to include residents in community activities.

However, some reviews express serious concerns about the level of care and attention. Issues include delayed responses to call lights, with one resident reportedly left unattended for several hours. Complaints about the quality and quantity of food, and the overall responsiveness and attentiveness of the staff have been noted. Concerns about staffing levels, particularly in the Memory Care unit, and a high turnover rate among staff have also been mentioned. Some visitors and family members felt unwelcomed by the staff and noted a lack of assistance.

Despite these criticisms, many reviewers find The Mansions to be a welcoming, engaging, and caring environment for their loved ones, with several noting it as a favorite place for visits and volunteer events. The community is recommended by professionals in the senior living industry, and many families have had positive experiences, highlighting the importance of personal visits and assessments to determine if it meets their needs and expectations.