📞 Call for pricing and availability: (800) 780-8101

Madison Crossings

11260 County Line Road, Madison, AL 35756

Independent Living Assisted Living Memory Care Respite Care
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(256) 724-8300

Estimated Pricing

Studio
Estimated $4,447
One Bedroom
Estimated $5,601
Two Bedroom
Estimated $6,888

Price Comparison

  • Average City Price: $5,428
  • Average State Price: $3,917
  • Average National Price: $4,181


  • Madison Crossings Description

    Madison Crossings is a community that offers independent living, assisted living, memory care and respite care and is about 2.2 miles outside the town of Madison, Alabama and is part of the Phoenix Senior Living network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.

    The community has an average rating of 7.3 out of 10 making it the 8th highest rated community in the city out of 9 communities. See more information on reviews.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Madison

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Madison

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Madison


    Community Reviews

    7.3
    Madison Crossings
    Based on My Caring Plan's proprietary scoring, including 35 reviews across the web

    Ranking

  • Ranking in City: 8 out of 9 communities in Madison
  • Ranking in State: 317 out of 439 communities in AL
  • Food and Dining B

    Facility and Grounds B

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for various senior living communities offer a mix of positive and negative experiences. Many reviewers praise the aesthetics and the friendly, informative staff at sales centers and model units, highlighting the resort-style beauty and cleanliness of the facilities. The staff, including nurses and housekeepers, are often mentioned for going above and beyond in their duties, contributing to a welcoming and caring environment.

    However, there are significant concerns raised about management practices, staff behavior, and the quality of care in some facilities. Issues such as unprofessional behavior, lack of proper engagement with residents, and inadequate responses to dietary needs and personal dignity are mentioned. Some reviews express dissatisfaction with the management's handling of medication, staff interactions, and overall facility operations, including dining services and activity planning.

    While some residents and their families have had positive experiences, noting the hard work of the staff and the quality of the living spaces, others have faced challenges with the level of care and the facility's ability to meet the needs of those with specific health conditions. Concerns about the adequacy of activities, dietary accommodations, and the professional conduct of some staff members suggest areas for improvement.

    Overall, the reviews reflect a mixed picture, with many families appreciating the care and environment of these communities, while others call for better management, more respectful and professional staff behavior, and improvements in services to ensure a higher quality of life for residents.


    Reviews

    Lisa B
    Jan. 26, 2023 My Caring Plan Icon

    Imagine you are a senior who is fully cognizant and independent, and you wake up every day inexplicably in an unfamiliar place where people you don't know do the following: say you need to take a shower now and inform you that they will be staying in the room while you do so; tell you that you're wrong when you bring up a concern you have; and tell you that you can't leave this place without a doctor's order. Would you respond calmly in these situations, or would they cause you confusion, worry, indignation, and agitation? That's just a taste of what my dad's experience was like at Madison Crossings. My dad has Alzheimers and now needs a memory care facility. He also has anosognosia, which means he is unaware of having any disability whatsoever, physical or cognitive. Anosognosia poses additional challenges to caring for a person with Alzheimers because the person doesn't realize that they no longer perform ADLs independently and therefore need prompting and supervision, yet such prompts and supervision must be delivered in a covert manner in order to preserve the person's dignity and avoid offending, upsetting, or angering them. One would assume that memory care facility directors and staff would utilize strategies such as therapeutic fibs and appropriate words and demeanor with dementia patients in their care, but that is not the case with Madison Crossings. In addition to not demonstrating such strategies, their (now former) memory care director exhibited extremely unprofessional and legally questionable behavior in the following instances: she was complicit in changing my father's medications without the knowledge or consent of our family; she argued with my dad about the accuracy of a complaint he came to her with (arguing with someone with dementia is pointless and only serves to agitate the person with dementia); during a conference call with our family about Dad, she was hostile and often interrupted and spoke over us when we were talking; and she outright lied about incidents involving our dad on many occasions, especially to create an inaccurate portrayal of him. I also had concerns about many (not all) other staff members, some of whom are on staff and some who are from an outside agency. During most of our visits, we rarely saw staff engaging with residents. On one of our visits with our dad, a female resident intruded and began telling Dad to get back to work, to which Dad told her to mind her own business and leave; the conversation got a bit heated, yet three staff members who were chatting together nearby didn't intervene to distract and remove the intrusive resident. It also didn't seem like many of the staff utilized strategies such as I mentioned above to de-escalate things when a resident becomes agitated or to notice patterns of behavior and intervene proactively to circumvent agitation. Another concern we had is that even though they publish an activity calendar, we saw very few activities during our visits and those were either BINGO or coloring pages. People with Alzheimer's need cognitive, social, and physical stimulation, yet during most of our visits we saw residents sitting in front of the TV or wandering the halls if they weren't in their rooms. Don't be swayed by the newness and hype of Madison Crossings. Our dad's two months there were a nightmare for him and all of us. I could write pages about the horrific ordeal we went through, but I'd be way over the character limit.


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    Health

    Assistance with grooming, bathing, and dressing

    Individualized care plans

    Daily wellness checks

    Medication management

    In-house physical, occupational and speech therapy

    Personal care


    Services

    Assistance with grooming, bathing, and dressing

    Daily housekeeping

    Personal laundry and linen service

    Salon services

    Caregiver

    Assistance with dressing and undressing


    Activities

    Phoenix Senior Living’s Live, Love, Learn Program

    Game room

    Arts & crafts studio

    Library and business center

    Kid’s play zone and outdoor playground

    Movie theater


    Community Amenities

    Dog park

    Pickleball court

    Bocce court

    Outdoor pool

    Full service salon

    Spa (massages)


    Room Amenities

    Emergency call systems in resident’s rooms

    All utilities included (excluding landline phone and Cable TV)

    Free wi-fi

    Cable TV


    Dining

    Bistro

    Indoor and outdoor dining options

    Private dining room

    Gourmet meals prepared by our Executive Chef

    Warm, cozy fireside seating


    Transportation

    Complimentary transportation for group activities


    Pet

    Dog park



    What is in the Neighborhood

    General Area Overview
    • The closest city is Madison which is 2.2 miles away and has a population of 46,962 (mid sized town).
    • The average income is $99,656, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 43
      • Average Temperature: 64.3
      • Day Breakdown: The area gets 177 days of rain, 5 days of snow and 181 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 75.98 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    1.8 miles away
    Kroger
    2.2 miles away
    Dollar General Market
    2.6 miles away
    Thahn Hung Asian Market
    2.8 miles away
    Walmart Supercenter
    2.9 miles away

    None Found

    None Found

    Banks

    Redstone Federal Credit Union
    2.0 miles away
    Eva Bank
    2.5 miles away
    Regions Bank
    2.6 miles away
    Wells Fargo
    2.6 miles away
    BBVA Compass
    2.7 miles away

    Hospitals

    Madison Hospital
    3.1 miles away
    Huntsville Hospital
    11.5 miles away
    Crestwood Medical Center
    12.1 miles away
    Athens-Limestone Hospital
    12.9 miles away
    North Alabama Speciality Hospital
    12.9 miles away

    Pharmacies

    Walgreens
    1.7 miles away
    Publix Phamacy
    1.8 miles away
    Kroger
    2.2 miles away
    Rite Aid
    2.5 miles away
    CVS Pharmacy
    2.6 miles away

    Dentists

    Bryant Dental
    2.1 miles away
    Complete Dental
    3.6 miles away
    Pignataro Dental
    4.1 miles away
    Family Dentistry
    4.5 miles away
    Eastview Family Dentistry
    4.7 miles away

    Parks

    Heritage Park
    0.3 miles away
    Madison
    0.6 miles away
    Mill Creek Greenway
    0.9 miles away
    Mose Chapel Park
    0.9 miles away
    Palmer Park
    1.0 miles away

    None Found

    Shopping

    Parkway Place Mall
    11.3 miles away
    Bucks Family Restaurant, Phillip Gibson: Allstate Insurance
    17.6 miles away
    CH PC Repair, Free Spirit Tattoos
    18.2 miles away

    Culture

    Union Grove Gallery and Meeting Hall
    8.4 miles away
    Charger Union Theater
    8.5 miles away
    Outdoor Amphitheater
    8.6 miles away
    Lowe Mill ARTS and Entertainment
    10.8 miles away
    Flying monkey theater
    10.8 miles away

    Restaurants

    Marco's Pizza
    0.2 miles away
    Saffron Indian Restaurant closed
    1.9 miles away
    Sakura Sushi and Steak House
    2.0 miles away
    Clyde's BBQ
    2.1 miles away
    Old Black Bear Brewing
    2.3 miles away

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    Google map of Madison Crossings

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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