📞 Call for pricing and availability: (800) 780-8101

Lanessa Extended Care

751 School Street, Webster, MA 01570

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 949-1334

Estimated Pricing

Studio
Estimated $3,527

Price Comparison

  • Average City Price: $3,609
  • Average State Price: $3,957
  • Average National Price: $3,754


  • Lanessa Extended Care Description

    Lanessa Extended Care is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Webster, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.6 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Webster

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Webster

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Webster


    Community Reviews

    6.6
    Lanessa Extended Care
    Based on My Caring Plan's proprietary scoring, including 16 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Webster
  • Ranking in State: 510 out of 664 communities in MA
  • Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers appreciate the caring and considerate staff, highlighting specific employees for their exceptional support and kindness.
    • Some residents have had positive rehabilitation experiences, with one individual noting significant physical improvement.
    • Families have praised the facility for its cleanliness, engaging activities, and the personal attention given to residents, including those with dementia.
    • The staff's responsiveness to inquiries and their efforts to make the check-in process smooth for families during challenging times are commended.

    Negative Reviews:

    • Several reviews criticize the facility for being understaffed, leading to delayed assistance and inadequate care.
    • Concerns about the facility's protocols for fall-risk patients and the overall safety measures in place.
    • Complaints about the lack of communication from management and the difficulty in getting responses to concerns about residents' care.
    • Some reviewers express dissatisfaction with the dietary management and medical care, including issues with hydration and nutrition.
    • There are reports of unattended call buttons, insufficient staffing during holidays, and a lack of compassion from some staff members.

    Mixed Feedback:

    • While some families are grateful for the compassionate care and support their loved ones receive, others have had significantly negative experiences, urging others to seek alternative facilities.
    • The quality of care and staff responsiveness vary greatly according to different accounts, suggesting inconsistencies in service and care quality.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Lanessa Extended Care Videos


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    Health

    Respiratory Services

    Tracheostomy Care

    Oxygen Therapy and Monitoring

    Respiratory Treatments

    Sleep Apnea

    IV Services


    Services

    Social Services

    Occupational Therapy

    Primary Care

    Physician Services

    Nursing Staff

    Therapy Services


    Dining

    Renal, Cardiac, & Diabetic Diets

    Tube Feedings

    Registered Dietitian



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 85
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 1
    Number of fines: 5
    Total cost of fines: $170400


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-23 2022-10-28 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-09-23 2022-10-28 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-10-08 2021-11-08 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-05-14 2019-06-20 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-05-14 2019-06-20 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-05-14 2019-06-20 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-05-14 2019-06-20 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-05-14 2019-06-20 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-05-14 2019-06-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-07 2022-10-14 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2022-09-07 2022-11-09 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-09-07 2022-10-14 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-09-07 2022-10-14 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-09-07 2022-10-14 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2022-09-07 2022-11-09 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-09-07 2022-10-14 G Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-09-07 2022-10-14 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-09-07 2022-10-14 E Quality of Life and Care Deficiencies Honor each resident's preferences, choices, values and beliefs.
    2022-09-07 2022-11-09 E Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-09-07 2022-10-14 H Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-09-07 2022-10-14 E Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2022-09-07 2022-10-14 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-09-07 2022-10-14 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-09-07 2022-10-14 E Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2022-09-07 2022-11-09 E Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2022-09-07 2022-10-14 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-09-07 2022-10-14 E Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-09-07 2022-10-14 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-09-07 2022-11-09 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-09-07 2022-10-14 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-09-07 2022-10-14 E Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2022-09-07 2022-11-03 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-09-07 2022-10-14 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2022-01-27 2022-03-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-27 2022-03-04 F Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2022-01-27 2022-03-04 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-07-06 2022-08-15 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-04-14 2022-05-31 D Resident Assessment and Care Planning Deficiencies Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    2022-04-14 2022-05-31 G Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-14 2022-05-31 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-14 2022-05-31 G Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-04-14 2022-05-31 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-04-14 2022-05-31 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2022-04-14 2022-05-31 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-04-01 2022-05-11 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-03-09 2022-05-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-03-09 2022-05-03 C Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2021-09-29 2021-11-08 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-09-29 2021-11-08 C Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-09-29 2021-11-08 C Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2021-09-29 2021-11-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-29 2021-11-08 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-09-29 2021-11-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-29 2021-11-08 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2020-11-24 2020-12-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-19 2020-12-18 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-11-19 2020-12-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-04-25 2019-06-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-04-25 2019-06-20 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-04-25 2019-06-20 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-04-25 2019-06-20 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2019-04-25 2019-06-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-04-25 2019-06-20 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-04-25 2019-06-20 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-04-25 2019-06-20 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-04-25 2019-06-20 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-04-25 2019-06-20 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-04-25 2019-06-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-02-02 $10,403
    2019-04-25 $7,826
    2020-07-28 $3,250
    2020-11-19 $19,500
    2020-11-19 $20,816
    2021-09-29 $9,750
    2022-01-24 $658
    2022-01-24 $663
    2022-01-27 $10,082
    2022-01-27 $9,750
    2022-09-07 $129,090

    Denials

    Denial Date Payment Denial Days
    2022-09-07 12

    What is in the Neighborhood

    General Area Overview
    • The closest city is Webster which is 0.9 miles away and has a population of 11,412 (small town).
    • The average income is $61,696, which is average compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 30
      • Average Temperature: 52.7
      • Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 4.84 per 100 people which is high compared to other cities.
      • Violent Crime: 1.9 incidents per 100 people
      • Property Crime: 1.91 incidents per 100 people
      • Drug-Related Crime: 0.37 incidents per 100 people
    • The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Price Chopper
    1.9 miles away
    Market Basket
    5.5 miles away
    Big Y
    7.0 miles away
    Stop & Shop
    7.6 miles away
    Walmart Supercenter
    7.8 miles away

    None Found

    Bus Stations

    Thompson Library
    3.7 miles away
    Putnam Walmart
    7.8 miles away
    Ella Grasso & Dana Court
    7.9 miles away
    Saint Onge & Bulger
    8.0 miles away
    Hampshire Heights
    8.3 miles away

    Banks

    Hometown Bank
    1.8 miles away
    Cornerstone Bank
    2.5 miles away
    Bank of America
    8.4 miles away
    bankHometown
    8.4 miles away
    Southbridge Credit Union
    11.0 miles away

    Hospitals

    Harrington HealthCare at Webster
    1.6 miles away
    Eleanor Slater Hospital Zambarano Unit
    6.6 miles away
    Harrington Hospital
    8.7 miles away
    Day Kimball Hospital
    9.0 miles away
    Fairlawn Rehabilitation Hospital
    15.5 miles away

    Pharmacies

    CVS
    7.8 miles away
    Walgreens
    8.3 miles away
    CVS Pharmacy
    8.4 miles away

    Dentists

    Wellness Dental LLC
    2.6 miles away
    WellOne Dentistry
    10.7 miles away
    Dr. Roland Lupien, DDS
    12.9 miles away
    Dental Designs
    13.4 miles away
    Simply Orthodontics
    13.4 miles away

    Parks

    Berthol Field
    0.3 miles away
    Starzec Field
    1.1 miles away
    Memorial Athletic Field
    1.1 miles away
    Ardlock Acres
    1.2 miles away
    Avalock Acres
    1.3 miles away

    Places of Worship

    Abington Congregational Church
    14.0 miles away
    Emmanuel Baptist Church
    15.7 miles away
    Saint Johns Catholic Church
    16.0 miles away

    Shopping

    Sturbridge Plaza
    10.6 miles away
    Auburn Mall
    11.6 miles away
    The Shoppes at Blackstone Valley
    12.1 miles away
    Tatnuck Mall
    16.6 miles away
    547
    20.2 miles away

    Culture

    The Complex Performing and Creative Arts Centre
    8.5 miles away
    Center for the Arts
    8.5 miles away
    Iris and B. Gerald Cantor Art Gallery,
    14.4 miles away
    Drive In Theater
    14.8 miles away
    Leicester Triple Drive-In
    14.8 miles away

    Restaurants

    Bogey's Ice Cream
    4.6 miles away
    New England Pizzeria
    5.6 miles away
    Dairy Express Pizza
    5.6 miles away
    Empire Buffet
    7.6 miles away
    Giant Pizza
    7.6 miles away

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    Google map of Lanessa Extended Care

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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