📞 Call for pricing and availability: (800) 780-8101

Hillcrest Convalescent Center

1417 West Pettigrew Street, Durham, NC 27705

Assisted Living Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(919) 286-7705

Estimated Pricing

Studio
Estimated $4,468

Price Comparison

  • Average City Price: $4,509
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Hillcrest Convalescent Center Description

    Hillcrest Convalescent Center is a very large 154 bed community that offers assisted living, nursing care and rehabilitation and is located in Durham, North Carolina. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 7.9 out of 10 making it the 9th highest rated community in the city out of 25 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Durham

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Durham


    Community Reviews

    8.1
    Hillcrest Convalescent Center
    Based on My Caring Plan's proprietary scoring, including 90 reviews across the web

    Ranking

  • Ranking in City: 7 out of 25 communities in Durham
  • Ranking in State: 435 out of 1042 communities in NC
  • Food and Dining A

    Activities A

    Facility and Grounds A

    Care B

    Staff B

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Hillcrest have shown a mixed range of experiences from both employees and residents or their families. Some employees have expressed concerns over being overworked, underpaid, and witnessing a decline in the quality of care over the years. There are reports of outdated technology and facilities, and a lack of support from management. Concerns about patient care, including neglect and abuse, have been raised, alongside issues with staffing levels and responsiveness.

    On the other hand, there are positive remarks about the physical therapy (PT) and occupational therapy (OT) services, with some reviewers noting excellent rehabilitation support. The activities, food, dining room, and the overall atmosphere of the facility have been praised for being welcoming and well-maintained. Some staff members, including nurses, aides, and the activities director, have been highlighted for their dedication and responsiveness, though there are also reports of some staff being less attentive or professional.

    Family members of residents have shared mixed experiences, with some noting excellent care and others expressing dissatisfaction with aspects such as room cleanliness, meal quality, and medication management. The physical environment of the facility has been described as clean, beautifully decorated, and homely, contributing to a positive atmosphere.

    Overall, while there are areas of concern that need attention, particularly regarding staffing and patient care, there are also aspects of Hillcrest that are appreciated by residents and their families, such as the rehabilitation services and the facility's environment.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Clinical Care

    Registered Nurse

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Geriatric Psychiatry


    Services

    Concierge Services

    Personalized Care

    Companion Care

    Respite Care

    Personal Care

    Coffee Bar


    Activities

    Variety Of Eateries

    Internet Café

    Wellness Programs

    Piano

    Art


    Community Amenities

    Fireplace

    Garden

    Phone Service

    Room Service

    Snacks

    Lobby


    Room Amenities

    Fully Appointed Private Rooms

    Private Baths

    Daily Newspaper Delivery

    Comfort And Ease Of Movement

    Kitchenettes

    Fully Furnished Rooms


    Dining

    Elegant & Flexible Dining Options

    Delicious And Nutritious Choices

    In-Room Service

    Registered Dietitian

    Crossroads Coffee And Hot Tea Bar

    Warm Cookies



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 86
    Total current residents: 72
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-04 2022-09-18 F Construction Deficiencies Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
    2022-08-04 2022-09-18 D Smoke Deficiencies Provide properly protected cooking facilities.
    2022-08-04 2022-09-18 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-04 2022-09-18 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-04 2022-09-18 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-08-04 2022-09-18 D Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2022-08-04 2022-09-18 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2020-02-26 2020-04-11 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-02-26 2020-04-11 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-02-26 2020-04-11 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-02-26 2020-04-11 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use and maintenance of medical gas equipment.

    Fines

    Fine Date Fine Amount
    2019-06-13 $4,891

    What is in the Neighborhood

    General Area Overview
    • The closest city is Durham which is 1.4 miles away and has a population of 257,636 (small city).
    • The average income is $98,836, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 43
      • Average Temperature: 64.3
      • Day Breakdown: The area gets 158 days of rain, 5 days of snow and 201 days of sun
      • Precipitation: 2.5 inches a year

    Demographic Overview
    • The median age is 33.2 years old, low compared to other cities.
    • 4.86% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 15.0% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 5% Asian, 37% Black or African-American, 12% Hispanic or Latino, and 43% White.

    Health and Safety Overview
    • The crime rate is 7.63 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.77 incidents per 100 people
      • Property Crime: 4.3 incidents per 100 people
      • Drug-Related Crime: 0.58 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Whole Foods Market
    0.2 miles away
    Harris Teeter
    0.4 miles away
    Durham Co-op Market
    0.5 miles away
    Parker & Otis
    0.7 miles away
    Food Lion
    1.0 miles away

    None Found

    Bus Stations

    Main St at Swift Ave
    0.1 miles away
    Swift
    0.1 miles away
    Campus Dr at Maxwell St (WB)
    0.2 miles away
    Main St at Iredell St
    0.2 miles away
    Campus Dr at Maxwell Ave (EB)
    0.2 miles away

    Banks

    Duke Credit Union
    0.4 miles away
    North Carolina State Employee Credit Union
    0.9 miles away
    BB&T
    0.9 miles away
    South Bank
    1.0 miles away
    PNC Bank
    1.0 miles away

    Hospitals

    Duke Medicine Pavillion
    0.9 miles away
    Duke University Hospital
    0.9 miles away
    Lenox Baker Children's Hospital
    1.6 miles away
    Duke Regional Hospital
    2.4 miles away
    North Carolina Specialty Hospital
    2.9 miles away

    Pharmacies

    Main Street Pharmacy
    1.1 miles away
    Rite Aid
    1.4 miles away
    Walgreens
    1.6 miles away
    CVS Pharmacy
    2.2 miles away
    Rite-Aid
    3.7 miles away

    Dentists

    Gadol Family Dentistry
    0.5 miles away
    McDougal Endodontics
    0.9 miles away
    Aesthetic Oral Health, Peter A. Tzendzalian, DDS
    3.7 miles away
    Levin Endodontics
    3.8 miles away
    O2 Dental Group of Durham Chapel Hill
    5.4 miles away

    Parks

    Burch Ave Community Garden
    0.4 miles away
    Burch Avenue Park
    0.4 miles away
    Trinity Watts Park
    0.5 miles away
    Sarah P. Duke Gardens
    0.6 miles away
    Peace Garden
    0.6 miles away

    None Found

    Shopping

    Brightleaf Square
    0.6 miles away
    Northgate Shopping Mall
    1.0 miles away
    Loehmann's Plaza
    2.1 miles away
    Cross Creek Shopping Center
    3.7 miles away
    Willowdale Shopping Center
    3.7 miles away

    Culture

    Ninth Street Dance
    0.3 miles away
    Outsiders Gallery
    0.3 miles away
    Arete Art Gallery
    0.3 miles away
    Brody Theater
    0.4 miles away
    Baldwin Auditorium
    0.4 miles away

    Restaurants

    Vine Sushi & Thai
    0.2 miles away
    Breugger's Bagel
    0.2 miles away
    Cosmic Cantina
    0.3 miles away
    Alpaca
    0.3 miles away
    Blue Corn Cafe
    0.3 miles away

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    Google map of Hillcrest Convalescent Center

    Licensing

    This community is licensed by the state of NC. It is a very large-sized community with 154 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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