📞 Call for pricing and availability: (800) 780-8101

Highland Pointe Health & Rehabilitation Center

402 Golf View Lane, Highland Heights, OH 44143

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(440) 443-0900

Estimated Pricing

Studio
Estimated $7,838

Price Comparison

  • Average City Price: $7,838
  • Average State Price: $6,767
  • Average National Price: $7,508


  • Highland Pointe Health & Rehabilitation Center Description

    Highland Pointe Health & Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in the small town of Highland Heights, Ohio and is part of the Saber Healthcare Group network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 6.5 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Highland Heights

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Highland Heights


    Community Reviews

    6.5
    Highland Pointe Health & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Highland Heights
  • Ranking in State: 1312 out of 1636 communities in OH
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    5.5
    Saber Healthcare Group
    Based on My Caring Plan's proprietary scoring, including 1041 reviews across the web

    The following insights are from employees that work in Ohio

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Highland Pointe reveal a mixed bag of experiences. Some reviewers praise the facility for its overstaffing, which they say leads to excellent patient care and a safe environment for both staff and residents. Many commend the cleanliness of the facility, the attentiveness and caring nature of the staff, and the overall welcoming atmosphere. Positive experiences also highlight the quality of rehabilitation services, with specific mention of the therapy staff being pleasant, accommodating, and encouraging.

    On the other hand, there are significant concerns raised by some reviewers. During the pandemic, there were reports of poor communication from the administration and a spread of COVID-19 among employees and residents. Some reviewers describe instances of staff showing a lack of empathy and even being cruel to patients. Concerns about the facility's handling of personal belongings, with reports of theft, and complaints about the quality of care, including neglect and unprofessional behavior, were also noted. Issues with cleanliness, medication management, and overall patient care were mentioned, painting a starkly different picture from the positive reviews.

    Despite these criticisms, there are stories of satisfaction with the care provided, with some families noting that their loved ones received excellent treatment and felt like they were in a family-like environment. The administration's efforts to continually improve the level of care and the dedication of some staff members were also highlighted. However, concerns about the facility's ability to handle specific medical needs, such as dementia and seizures, suggest that potential residents and their families should thoroughly research and consider their options.

    In summary, while Highland Pointe has received a number of glowing reviews for its staff, cleanliness, and patient care, there are also serious allegations of neglect, poor management, and inadequate response to medical needs. These contrasting experiences suggest that the quality of care can vary significantly, and prospective residents and their families should proceed with caution.


    Reviews

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24-Hour Skilled Nursing Care

    Post-Surgical Care

    Wound Care Management


    Activities

    Community Bingo

    Art

    Social Activities

    Library


    Community Amenities

    Gym

    Pharmacy


    Room Amenities

    Cable

    Flat-Screen TVs

    Telephones


    Dining

    A Café

    Private Dining Rooms


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Feb. 13, 2016
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 83
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 29
    Number of payment denials: 2
    Number of fines: 4
    Total cost of fines: $89305


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-31 2022-02-14 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-01-31 2022-02-14 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-01-31 2022-02-14 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-01-31 2022-02-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-01-31 2022-02-14 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use and maintenance of medical gas equipment.
    2019-07-23 2019-08-16 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-07-23 2019-08-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-07-23 2019-08-16 E Services Deficiencies Meet other general requirements that are deficient.
    2019-07-23 2019-08-16 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-07-23 2019-08-16 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-06-05 2018-07-03 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2018-06-05 2018-07-03 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-06-05 2018-07-03 E Services Deficiencies Have properly installed electrical wiring and gas equipment.

    Fines

    Fine Date Fine Amount
    2020-11-25 $9,750
    2021-03-19 $9,105
    2021-03-19 $29,235
    2021-03-19 $22,998
    2021-07-23 $86,010
    2021-07-23 $55,907
    2021-08-23 $650

    Denials

    Denial Date Payment Denial Days
    2021-03-19 9
    2021-07-23 22

    What is in the Neighborhood

    General Area Overview
    • The closest city is Highland Heights which is 0.6 miles away and has a population of 8,396 (very small town).
    • The average income is $84,031, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 28
      • Average Temperature: 52.6
      • Day Breakdown: The area gets 177 days of rain, 52 days of snow and 134 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 1.16 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.11 incidents per 100 people
      • Property Crime: 0.9 incidents per 100 people
      • Drug-Related Crime: 0.06 incidents per 100 people
    • The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Highland Food Mart
    1.3 miles away
    Marc's
    1.7 miles away
    Dave's Market
    1.9 miles away
    Heinen's
    2.4 miles away
    Simon's Supermarket
    2.4 miles away

    None Found

    Bus Stations

    9 RTA Bus Stop
    3.6 miles away
    Mayfield - Warrensville
    4.2 miles away
    est.222.
    4.3 miles away

    Banks

    Huntington Bank
    1.7 miles away
    Dollar Bank
    1.7 miles away
    Citizens Bank
    1.7 miles away
    Ohio Savings Bank
    1.8 miles away
    US Bank
    1.8 miles away

    Hospitals

    University Hospitals Richmond Medical Center
    1.4 miles away
    Hillcrest Hospital
    3.4 miles away
    Euclid Hospital
    4.5 miles away
    Windsor Laurelwood Center for Behavioral Medicine
    4.8 miles away
    Lake County Memorial Hospital West
    4.9 miles away

    Pharmacies

    Walgreens
    1.8 miles away
    Discount Drug Mart
    1.8 miles away
    CVS
    1.9 miles away
    CVS Pharmacy
    2.4 miles away
    Rite Aid
    3.0 miles away

    Dentists

    Dr. Robert J. Prijaatel
    2.5 miles away
    Family & Cosmetic Dentistry
    2.6 miles away
    The Dental Associates of Lyndhurst
    2.9 miles away
    Lewis Orthodontics
    3.0 miles away
    Aspen Dental
    3.1 miles away

    Parks

    Saint Joseph Park
    1.1 miles away
    Highland Heights
    1.2 miles away
    Mayfield Village Wetland
    1.6 miles away
    Mayfield
    1.8 miles away
    Desan Park
    1.8 miles away

    Places of Worship

    Kirtland Temple
    7.4 miles away

    Shopping

    Legacy Village
    4.1 miles away
    La Place at Beachwood Place
    4.3 miles away
    Beachwood Place
    4.3 miles away
    University Square
    5.1 miles away
    Great Lakes Mall
    8.7 miles away

    Culture

    The Grove Amphitheater
    1.8 miles away
    Urban Paint & Sip
    3.6 miles away
    Contessa Gallery
    4.2 miles away
    Wasmer Gallery
    4.5 miles away
    Arts Collinwood
    5.1 miles away

    Restaurants

    The Rustic Grill at Stonewater
    0.3 miles away
    Crostatas
    0.6 miles away
    Romeo's
    1.0 miles away
    5 Points Grille
    1.5 miles away
    Golden Mountain
    1.6 miles away

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    Google map of Highland Pointe Health & Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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