📞 Call for pricing and availability: (800) 780-8101

Highland Pines Nursing Home

1100 N 4Th St, Longview, TX 75601

Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(903) 753-7661

Estimated Pricing

Studio
Estimated $6,170

Price Comparison

  • Average City Price: $6,211
  • Average State Price: $6,573
  • Average National Price: $7,508


  • Highland Pines Nursing Home Description

    Highland Pines Nursing Home is a community that offers nursing care, respite care and rehabilitation and is located in Longview, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.8 out of 10 making it the 12th highest rated community in the city out of 17 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Longview


    Community Reviews

    7.6
    Highland Pines Nursing Home
    Based on My Caring Plan's proprietary scoring, including 54 reviews across the web

    Ranking

  • Ranking in City: 13 out of 18 communities in Longview
  • Ranking in State: 1997 out of 2783 communities in TX
  • Facility and Grounds B

    Care A

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Highland Pines reveal a mixed bag of experiences, ranging from heartfelt commendations for the staff's kindness and professionalism to serious grievances about patient care and facility management.

    Several reviewers praise the facility for its friendly and compassionate staff, noting instances where employees went above and beyond to accommodate residents and their families. Positive remarks highlight the facility's cleanliness, the quality of rehabilitation services, and the range of activities available for residents. Some families have reported significant improvements in their loved ones' conditions thanks to the dedicated care provided.

    On the other hand, a number of reviews express deep dissatisfaction with aspects of care and communication. Complaints include neglect, inadequate response to patient needs, and poor communication with families, especially in critical situations. Some reviewers have described the facility as understaffed, leading to delayed medication distribution and insufficient personal care. There are also mentions of the facility's physical condition being less than ideal, with cramped rooms and an outdated building.

    Despite the criticisms, there are stories of exceptional staff members who are recognized for their outstanding service and care. These individuals are seen as bright spots within the facility, providing hope and comfort to residents and their families.

    Overall, the reviews of Highland Pines suggest that while there are areas of excellence, particularly in staff compassion and certain services, there are also significant concerns that potential residents and their families should consider. The facility appears to be undergoing improvements, and some families have noted positive changes over time.


    Reviews

    Donna H
    March 1, 2023 My Caring Plan Icon

    Read the alerts & problems with this facility. Do not go here or send loved ones here. Should be shut down. Poor facility.


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Pain Management

    Pulmonary Rehabilitation

    Stroke Rehabilitation


    Services

    Discharge Planning

    Home Visit

    Special Equipment Arrangement

    Caregiver Training

    Long-Term Care

    Social Services


    Activities

    Art


    Community Amenities

    State-of-the-Art Physical Therapy Equipment

    Rehabilitation Gyms

    On-Site Spa

    Salon Services

    Guest Room for Visiting Family

    Family Lounges


    Room Amenities

    Private Suites

    Private Bathrooms

    In-Room Refrigerator

    Wall-Mounted Flat Screen TVs

    High-Speed Wi-Fi

    Sound Proofing


    Dining

    Nutritionally Balanced Meals

    Medical and Faith-Based Food Requirements

    Private Dining

    Dining Rooms

    Fresh Coffee

    Cold Beverages



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: May 1, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 171
    Total current residents: 108
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $37584


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-26 2022-07-29 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-07-26 2022-08-17 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-07-26 nan C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-04-22 nan C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-06-05 2019-06-26 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-06-05 2019-06-26 F Smoke Deficiencies Provide properly protected cooking facilities.
    2019-06-05 2019-06-26 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-05 2019-06-26 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-06-05 nan C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Fines

    Fine Date Fine Amount
    2017-10-23 $7,818
    2017-12-28 $22,170
    2018-07-20 $9,428
    2019-02-15 $7,807
    2019-08-09 $32,618
    2020-04-26 $8,405
    2022-04-19 $22,584
    2022-07-14 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Longview which is 0.9 miles away and has a population of 82,287 (large town).
    • The average income is $58,803, which is average compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 48
      • Average Temperature: 68.3
      • Day Breakdown: The area gets 168 days of rain, 1 days of snow and 194 days of sun
      • Precipitation: 2.4 inches a year

    Demographic Overview
    • The median age is 36.8 years old, high compared to other cities.
    • 6.76% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 10.76% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 19% Black or African-American, 17% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 7.05 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.61 incidents per 100 people
      • Property Crime: 3.49 incidents per 100 people
      • Drug-Related Crime: 1.04 incidents per 100 people
    • The average life expectancy in zip code is 75.52 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 190.0, Moderate Days 21.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Super 1 Foods & Discount Pharmacy
    0.5 miles away
    Kroger
    1.3 miles away
    Skinner's Grocery & Market
    1.4 miles away
    Walmart Supercenter
    2.2 miles away
    Sam's Club
    2.3 miles away

    Transportation

    Longview
    1.1 miles away
    Marshall
    21.4 miles away

    None Found

    Banks

    Texana Bank
    0.5 miles away
    Texas Bank & Trust Drive-Thru
    0.9 miles away
    Texas Bank & Trust
    1.0 miles away
    VeraBank
    1.1 miles away
    Chase
    1.3 miles away

    Hospitals

    CHRISTUS Good Shepherd Medical Center
    0.4 miles away
    Longview Regional Medical Center
    1.6 miles away
    Everest Rehab Hospital Longview
    2.0 miles away
    Magnolia Behavioral Hospital
    4.2 miles away
    Allegiance Specialty Hospital
    12.1 miles away

    Pharmacies

    Texas Oncology Pharmacy
    0.2 miles away
    Walgreens
    0.6 miles away
    Medical Plaza Pharmacy
    0.6 miles away
    CVS Pharmacy
    0.8 miles away
    Drug Emporium
    3.6 miles away

    Dentists

    T Brent Hargis
    0.1 miles away
    Dr. Robert B. Guttry, DDS
    0.6 miles away
    Mack and Hansen Orthodontics
    0.8 miles away
    Longview Family Dental
    0.9 miles away
    Horne & Miner Pediatric Dentistry
    1.5 miles away

    Parks

    Ingram Park
    0.2 miles away
    Teague Park
    0.6 miles away
    Cargill Long Park
    0.7 miles away
    Guthrie Park
    0.7 miles away
    Magrill Plaza
    0.7 miles away

    None Found

    None Found

    Culture

    S E Belcher Junior Performance Center
    2.9 miles away
    Old Paramount Theatre
    21.4 miles away

    Restaurants

    Pacifico Mexican Restaurant
    0.5 miles away
    Pizza King
    0.5 miles away
    Fisherman's Market Restaurant & Oyster Bar
    0.7 miles away
    Hot Dog Express
    0.8 miles away
    Posados
    0.8 miles away

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    Google map of Highland Pines Nursing Home

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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