📞 Call for pricing and availability: (800) 780-8101
Heritage Manor South
9712 Mansfield Road, Shreveport, LA 71118
For Pricing & Availability
(800) 780-8101To Reach a Resident
(318) 687-2080Estimated Pricing
Price Comparison
Heritage Manor South Description
Heritage Manor South is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 10.5 miles outside Bossier City, Louisiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.6 out of 10 making it the 9th highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Shreveport
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Shreveport
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Shreveport
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Shreveport
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Meals are delivered hot and to residents' preferences, with delicious food.
- The nursing staff is highly praised for treating patients with care and respect.
- Staff members create a great environment for both patients and their families, showing genuine care.
- Facilities are very clean, with friendly and welcoming staff, making visitors feel comfortable.
- Rooms and the facility are well maintained, with exceptional care noted for residents.
- Staff, including specific individuals, are mentioned for their excellent care and kindness.
- Employees describe a positive work environment, highlighting cleanliness and teamwork.
- The facility is described as beautiful with a lot of activities and friendly employees.
- Technology is upscale, enhancing the overall pleasant experience for residents and visitors.
- Memory care unit receives high praise for kindness, compassion, and professionalism.
Negative Reviews:
- One review strongly advises against enrolling loved ones due to a negative experience.
- Communication issues reported, with calls being put on hold multiple times without resolution.
- A former employee expresses dissatisfaction with management changes and perceived unfair treatment.
Mixed Reviews:
- While many reviews highlight the friendly and respectful nature of the staff and the cleanliness of the facility, there are concerns about management and communication that could affect the overall experience.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: April 1, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 145
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-11 | 2020-03-27 | D | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-16 | 2022-12-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-11-16 | 2022-12-29 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-16 | 2022-12-29 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-11-16 | 2022-12-29 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-11-17 | 2021-12-31 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-11-17 | 2021-12-31 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-11-17 | 2021-12-31 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-11-17 | 2021-12-31 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-17 | 2021-12-31 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-17 | 2021-12-31 | E | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-11-17 | 2021-12-31 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-13 | 2020-03-27 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-02-13 | 2020-03-27 | E | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2020-02-13 | 2020-03-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-02-13 | 2020-03-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-13 | 2020-03-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-02-13 | 2020-03-27 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-02-13 | 2020-03-27 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2020-02-13 | 2020-03-27 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-02-13 | 2020-03-27 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-02-13 | 2020-03-27 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
What is in the Neighborhood
- The closest city is Bossier City which is 10.5 miles away and has a population of 68,094 (large town).
- The average income is $42,439, which is very low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 49
- Average Temperature: 69.2
- Day Breakdown: The area gets 169 days of rain, 1 days of snow and 193 days of sun
- Precipitation: 2.8 inches a year
- The median age is 35.2 years old, average compared to other cities.
- 7.25% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 2.87% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 55% Black or African-American, 2% Hispanic or Latino, and 39% White.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayBrookshire's
1.5 miles awayKroger
1.8 miles awayWalmart Neighborhood Market
3.4 miles awaySuper 1 Foods
5.5 miles awayNone Found
Bus Stations
SporTran Southwest Transfer Hub
5.5 miles awayFlixBus Shreveport
6.4 miles awayRiverside Dr & Boomtown Casino
10.3 miles awayBanks
Community Bank of Louisiana
4.3 miles awayHancock Whitney Bank
8.6 miles awayHome Federal Bank
9.9 miles awayRegions Bank
11.1 miles awayCapital One
11.5 miles awayHospitals
Willis-Knighton South and the Center for Women's Health
1.9 miles awayLifeCare Hospitals of Shreveport
3.4 miles awayChristus Health Shreveport - Bossier
6.5 miles awayWK Pierremont Health Center
7.2 miles awayWillis-Knighton Medical Center
7.3 miles awayPharmacies
Brookshire's Pharmacy
1.5 miles awayCVS Pharmacy
1.6 miles awayWalgreens
12.4 miles awayKillions Pharmacy
15.7 miles awayNone Found
Parks
Southern Hills Park
2.3 miles awaySouth Shreveport Park
2.5 miles awayReisor Playground Park
2.6 miles awayCargill Park
3.2 miles awayHyde Park
3.8 miles awayNone Found
Shopping
Mall St. Vincent
7.4 miles awayPierre Bossier Mall
11.8 miles awayBrandon Square
13.6 miles awayCulture
Amphitheater
8.6 miles awayMarjorie Lyons Playhouse
8.8 miles awayRiverview Hall
10.1 miles awayRestaurants
Applebee's
2.1 miles awayDenny's
2.2 miles awayPodnuh's Bar-B-Q
2.2 miles awayWaffle House
3.7 miles awayEl Patio Mexican Grill
5.2 miles awayGet exact pricing & check availability
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