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Heritage Health - Normal, Illinois

509 N. Adelaide Street, Normal, IL 61761

Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(309) 452-7468

Estimated Pricing

Studio
Estimated $6,146

Price Comparison

  • Average City Price: $6,179
  • Average State Price: $8,401
  • Average National Price: $7,508


  • Heritage Health - Normal, Illinois Description

    Heritage Health - Normal, Illinois is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in Normal, Illinois and is part of the Heritage of Care network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.6 out of 10 making it the 8th highest rated community in the city out of 8 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Normal

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Normal


    Community Reviews

    6.6
    Heritage Health - Normal, Illinois
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 8 out of 8 communities in Normal
  • Ranking in State: 1201 out of 1473 communities in IL
  • Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    6.1
    Heritage of Care
    Based on My Caring Plan's proprietary scoring, including 196 reviews across the web

    The following insights are from employees that work in Illinois

    Employee Pay B

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • Multiple reports of residents experiencing falls, with insufficient follow-up care or communication, leading to worsened conditions.
    • Concerns over safety and the adequacy of supervision, with instances of residents falling multiple times during their stay.
    • Communication issues highlighted, including delayed notifications to family members about significant health events.

    Positive Experiences:

    • Some family members appreciate the care and compassion shown to their loved ones, noting personal interest and effective communication during challenging times.
    • Positive remarks about the facility's cleanliness, the professionalism of the staff, and the quality of therapy services.
    • Former LTC Ombudsman and current facility administrator praises the staff's dedication to resident advocacy and care.
    • Special mention of the Legacy unit for providing excellent end-of-life care, ensuring comfort and peace in final moments.

    Mixed Reviews:

    While some reviews praise the staff's caring nature and the facility's cleanliness and effective therapy, others raise serious concerns about resident safety, communication failures, and the handling of incidents. Prospective clients may want to consider these mixed experiences when making decisions.


    Reviews

    George K
    March 14, 2023 My Caring Plan Icon

    Not a Good Place for Diabetics Shortly after my wife checked into Heritage, we were asked if we were ready for dinner. We replied that we had just eaten and asked if we could eat later. The worker said sure, she would place our trays in the refrigerator. Whenever we were ready to eat, just ask for them and they’d be heated. About 9:00 PM, we told the tech what we had been promised and asked for our meals. She explained that we could not get food because the kitchen was closed and we should have eaten at dinner time. Finally, she agreed to look, then returned and said no trays had been left for us. We then asked what we were to eat. She brought peanut butter and jelly sandwiches, nothing else. Martha is diabetic and next morning her sugar level was very high. Her breakfast included toast covered in syrup and a rather large orange juice (which causes a diabetic’s sugar level to rise rapidly). When I said that breakfast was unacceptable for a diabetic whose sugar was already high from the jelly last night, the tech replaced the orange juice with apple juice (just as bad).

    George K
    Jan. 28, 2023 My Caring Plan Icon

    Took nurse half hour to get to the room after I reported mr wife’s excruciating chest pains. Nurse chewed us out for asking for ice water. We were told “corporate” sets temperature so we’d just have to freeze. I made an appointment to speak to the “administrator” about problems, he didn’t show up. Staff walked my wife without the safety belt. What a horrible place for helpless people to live out the last days of their lives.


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    Health

    Medication management

    Personal assistance

    24-hour nursing care

    Skilled Nursing

    RESTORE Therapy

    Short Term Rehab


    Services

    Laundry services

    Housekeeping services

    Medicare

    Salon / Barbershop

    Social Services

    Transportation


    Activities

    Art

    Music therapy


    Dining

    Assistance at mealtime

    Quality nutrition options

    Dietary Service


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Aug. 1, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 141
    Total current residents: 111
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 24
    Number of substantiated complaints: 21
    Number of payment denials: 3
    Number of fines: 3
    Total cost of fines: $67874


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-22 2022-12-22 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-10-01 2021-10-29 F Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2021-10-01 2021-10-29 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2021-10-01 2021-10-12 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-10-01 2021-10-12 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-10-01 2021-10-13 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-11-13 2019-12-07 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-11-13 2019-12-11 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-11-13 2019-11-25 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-11-13 2019-12-07 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-11-13 2019-11-13 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-11-13 2019-11-25 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2019-11-13 2019-11-25 F Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2019-11-13 2019-11-25 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2019-11-13 2019-11-25 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2019-11-13 2019-11-27 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2019-11-13 2019-12-07 F Emergency Preparedness Deficiencies Develop a communication plan.
    2019-11-13 2019-11-25 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-11-13 2019-11-20 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-11-13 2019-11-20 F Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-11-13 2019-12-07 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-11-13 2019-12-13 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-11-13 2019-12-11 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-11-13 2019-11-14 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-11-13 2020-01-10 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-11-13 2019-12-13 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-11-13 2019-11-13 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-11-13 2020-01-15 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-11-13 2019-11-15 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-11-13 2019-11-15 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-11-13 2019-12-27 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-11-13 2019-11-13 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-11-13 2019-11-13 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-28 2023-07-13 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-16 2023-06-03 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-05-16 2023-06-03 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2023-05-16 2023-06-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-05-16 2023-06-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-05-16 2023-06-03 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-04 2023-04-12 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-04-04 2023-04-12 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2023-04-04 2023-04-12 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-04-04 2023-04-12 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-03-09 2023-03-22 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-09 2023-03-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-02-17 2023-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-02-03 2023-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-02-03 2023-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2023-02-03 2023-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-02-03 2023-02-18 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-02-03 2023-02-18 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-01 2022-11-27 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-11-01 2022-11-27 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-10-02 2022-12-15 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-10-02 2022-11-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2022-09-21 2022-11-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-09-21 2022-11-23 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-09-13 2022-10-11 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-08-01 2022-08-30 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-01 2022-08-30 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-08-01 2022-08-30 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-08-01 2022-08-30 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-08-01 2022-08-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-15 2023-02-03 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-12-15 2023-01-18 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-12-15 2023-02-03 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-12-15 2023-01-18 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-15 2023-02-03 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-12-15 2023-02-03 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-12-15 2023-01-18 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-15 2023-01-18 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-12-15 2023-01-18 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-12-15 2023-02-03 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-12-15 2023-02-03 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-12-15 2023-01-18 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-12-15 2023-01-18 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-12-15 2023-01-18 D Administration Deficiencies Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    2022-12-15 2023-01-18 F Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2022-12-15 2023-01-18 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-12-15 2023-01-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-05-26 2022-06-24 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-05-26 2022-06-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-05-17 2022-06-20 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-05-11 2022-06-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-20 2022-02-10 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-01-20 2022-02-10 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-11-30 2021-12-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-09-16 2021-10-04 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-09-16 2021-10-04 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-09-16 2021-10-04 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-09-16 2021-10-04 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2021-09-16 2021-10-04 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-09-16 2021-10-04 D Resident Assessment and Care Planning Deficiencies Provide care by qualified persons according to each resident's written plan of care.
    2021-09-16 2021-10-04 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-16 2021-10-04 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2021-09-16 2021-10-04 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-09-16 2021-10-04 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-09-16 2021-10-04 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-09-16 2021-10-04 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-09-16 2021-10-04 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-12-22 nan E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-11 2021-03-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-03-11 2021-03-29 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-02-22 2021-02-25 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-02-22 2021-02-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-02-22 2021-02-25 D Resident Assessment and Care Planning Deficiencies Provide care by qualified persons according to each resident's written plan of care.
    2021-02-04 2021-03-03 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-02-04 2021-03-12 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-01-06 2021-01-21 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-01-06 2021-01-21 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-01-06 2021-01-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-01-06 2021-01-21 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-11-22 2020-12-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2020-11-22 2020-12-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-11-22 2020-12-08 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-10-15 2020-12-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-01-12 $6,500
    2021-11-15 $975
    2021-11-15 $983
    2021-11-22 $1,300
    2021-11-22 $1,310
    2022-09-13 $93,688
    2022-09-13 $134,775
    2022-09-13 $65,581

    Denials

    Denial Date Payment Denial Days
    2021-02-04 31
    2022-05-11 15
    2022-09-13 128

    What is in the Neighborhood

    General Area Overview
    • The closest city is Normal which is 0.7 miles away and has a population of 54,373 (large town).
    • The average income is $70,598, which is high compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 27
      • Average Temperature: 53.7
      • Day Breakdown: The area gets 146 days of rain, 31 days of snow and 187 days of sun
      • Precipitation: 1.8 inches a year

    Health and Safety Overview
    • The crime rate is 4.27 per 100 people which is average compared to other cities.
      • Violent Crime: 1.57 incidents per 100 people
      • Property Crime: 1.93 incidents per 100 people
      • Drug-Related Crime: 0.16 incidents per 100 people
    • The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 211.0, Moderate Days 60.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    1.0 miles away
    Schnucks
    1.4 miles away
    Kroger
    1.5 miles away
    R K Grocery
    2.4 miles away
    Target
    2.4 miles away

    Transportation

    Bloomington-Normal
    1.1 miles away

    Bus Stations

    Gregory St South Bus Stop
    0.4 miles away
    Gregory St North Bus Stop
    0.4 miles away
    Manchester Rd North Bus Stop
    0.5 miles away
    Fairview Park South Bus Stop
    0.6 miles away
    Fairview Park North Bus Stop
    0.6 miles away

    Banks

    Heartland Bank & Trust
    0.9 miles away
    Commerce Bank
    1.0 miles away
    U.S. Bank
    1.4 miles away
    PNC Bank
    2.3 miles away
    Marine Bank
    2.3 miles away

    Hospitals

    Carle BroMenn Medical Center
    1.2 miles away
    OSF Saint Joseph Medical Center
    3.2 miles away
    Carle Eureka Hospital
    19.9 miles away
    Hopedale Medical Complex
    22.8 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    Merle Pharmacies Inc
    2.2 miles away
    CVS Pharmacy
    2.7 miles away
    Walmart Pharmacy
    2.8 miles away
    Meijer Pharmacy
    2.9 miles away

    Dentists

    Jennifer Burge Heller, DDS
    2.8 miles away
    The Dental Group of Bloomington
    2.9 miles away
    Morgan-Michaels Family Dentistry
    3.3 miles away
    Houska Dental Center
    3.8 miles away
    Prairie Dental Associates
    5.2 miles away

    Parks

    Cardinal Court Quad
    0.2 miles away
    ISU Lot
    0.2 miles away
    Fairview Park
    0.4 miles away
    Turner Hall East Lawn
    0.4 miles away
    Campus Recreation Field
    0.6 miles away

    None Found

    Shopping

    Landmark Mall
    2.4 miles away
    Eastland Mall
    3.1 miles away
    Lakeview Shopping Center
    19.1 miles away

    Culture

    Stroud Auditorium
    0.3 miles away
    Braden Auditorium
    0.6 miles away
    Hayden Auditorium
    0.6 miles away
    Capen Auditorium
    0.7 miles away
    Westhoff Theater
    0.8 miles away

    Restaurants

    Tony's Tacos
    0.5 miles away
    Avanti's Italian Restaurant
    0.7 miles away
    Ching's
    0.8 miles away
    Noodles & Company
    0.8 miles away
    Mexa Maya
    0.8 miles away

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    Google map of Heritage Health - Normal, Illinois

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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