📞 Call for pricing and availability: (800) 780-8101

Healthcare Resort Of Plano

3325 W. Plano Pkwy., Plano, TX 75075

Assisted Living Nursing Home Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(972) 379-0000

Estimated Pricing

Studio
Estimated $3,025

Price Comparison

  • Average City Price: $2,995
  • Average State Price: $3,287
  • Average National Price: $3,754


  • Healthcare Resort Of Plano Description

    Healthcare Resort Of Plano is a medium 30 bed community that offers assisted living, nursing care and rehabilitation and is about 3.4 miles outside Plano, Texas and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 5.5 out of 10 making it the 42nd highest rated community in the city out of 42 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Plano

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Plano


    Community Reviews

    5.1
    Healthcare Resort Of Plano
    Based on My Caring Plan's proprietary scoring, including 85 reviews across the web

    Ranking

  • Ranking in City: 42 out of 42 communities in Plano
  • Ranking in State: 2720 out of 2783 communities in TX
  • Food and Dining C

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in Texas

    Employee Pay C

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The Healthcare Resort has received mixed reviews from individuals who have had loved ones stay at the facility. Some reviewers praise the resort for its pristine condition, caring staff, and the positive impact it has on patients during rehab. They commend the nurses, CNAs, therapists, and staff for treating patients with respect, love, and providing excellent care even under demanding conditions. Many appreciate the efforts of the staff during the pandemic and highlight the facility's cleanliness and the accommodating nature of the team.

    However, there are several negative reviews expressing concerns about the level of care and management at the facility. Complaints include unresponsive and uncaring staff, poor communication regarding sensitive information like medications and diet, and a lack of basic patient care. Some reviewers have reported issues with medication not being administered on time, rude and unprofessional behavior from the front desk, and overall neglect. There are also mentions of the facility's appearance being misleading, with the quality of care not matching the exterior's promise.

    On a positive note, many families have had good experiences, noting that their loved ones were treated like family, with staff going out of their way to ensure comfort and provide updates. Some reviews highlight the excellent therapy services, both inpatient and outpatient, and the attentiveness of the therapists. Despite some criticisms of the facility being run down, there are acknowledgments of ongoing improvements and commendations for the therapy staff's dedication.

    Overall, the reviews suggest a facility with a strong potential for providing excellent care, marred by significant operational and staffing issues that have negatively impacted the experience of some residents and their families. Prospective clients are advised to consider both the positive and negative feedback when making decisions about care for their loved ones.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Healthcare Resort Of Plano Videos


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Extensive Wound Care Services

    Massage Therapy

    Stroke Rehabilitation


    Services

    Housekeeping And Personalized Laundry Services

    Concierge

    Laundry Services

    Housekeeping


    Activities

    Outdoor Courtyard With Fire Pit

    Social And Recreational Activities

    Bridge

    Common Areas


    Community Amenities

    Full Service Salon And Spa

    Movie Theater

    Fully Equipped Health And Wellness Gyms

    Multi-media Library With Computer Access

    Outdoor Courtyard

    Library With Computer Access


    Room Amenities

    Private Bathroom


    Dining

    Outdoor Dining

    Dining Services

    Café

    Private Dining Room For Special Occasions

    Bistro

    Catering



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 12, 2016
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 70
    Total current residents: 57
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $37750


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-12-15 2021-12-28 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-12-15 2021-12-27 D Smoke Deficiencies Have an alternate power supply for its alarm system.
    2021-12-15 2021-12-23 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-09-10 2020-09-23 F Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2020-09-10 2020-09-11 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-09-10 2020-09-22 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2020-09-11 $3,250
    2021-12-15 $9,750
    2021-12-15 $15,000
    2022-11-30 $15,000
    2022-11-30 $9,750
    2023-02-23 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Plano which is 3.4 miles away and has a population of 283,558 (small city).
    • The average income is $90,571, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 88
      • Low Temperature: 48
      • Average Temperature: 68.6
      • Day Breakdown: The area gets 156 days of rain, 1 days of snow and 207 days of sun
      • Precipitation: 2.5 inches a year

    Demographic Overview
    • The median age is 38.1 years old, high compared to other cities.
    • 4.13% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 26.1% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 18% Asian, 7% Black or African-American, 13% Hispanic or Latino, and 59% White.

    Health and Safety Overview
    • The crime rate is 4.21 per 100 people which is average compared to other cities.
      • Violent Crime: 0.68 incidents per 100 people
      • Property Crime: 1.95 incidents per 100 people
      • Drug-Related Crime: 0.76 incidents per 100 people
    • The average life expectancy in zip code is 80.55 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 169.0, Moderate Days 38.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Central Market
    0.5 miles away
    Central Market - H-E-B
    0.8 miles away
    Walmart Supercenter
    1.0 miles away
    Sam's Club
    1.0 miles away
    Aldi
    1.4 miles away

    Transportation

    CityLine/Bush
    3.1 miles away
    Galatyn Park
    3.2 miles away
    Downtown Plano
    3.3 miles away
    Parker Road
    3.6 miles away

    Bus Stations

    UTD Shuttle
    1.6 miles away
    Route 883
    1.9 miles away
    Parker at Custer
    2.5 miles away
    29374
    2.8 miles away
    21174
    3.1 miles away

    Banks

    BBVA Compass
    0.6 miles away
    Bank of Texas
    0.8 miles away
    Wells Fargo
    1.0 miles away
    Chase
    1.5 miles away
    Advancial Federal Credit Union
    1.8 miles away

    Hospitals

    HEALTHSOUTH Plano Rehabilitation Center
    0.6 miles away
    Medical City Plano
    0.8 miles away
    Plano Specialty Hospital
    1.0 miles away
    Baylor Scott & White Medical Center - Plano
    1.9 miles away
    The Heart Hospital Baylor Plano
    2.0 miles away

    Pharmacies

    CVS
    0.7 miles away
    CVS Pharmacy
    1.3 miles away
    Medscript Pharmacy
    1.8 miles away
    Walgreens
    2.4 miles away
    DermRX Pharmacy
    2.5 miles away

    Dentists

    FORTE Implant Center
    0.6 miles away
    Kososki Dental
    0.7 miles away
    Plano Pediatric Dentistry
    0.7 miles away
    Family First Dentistry
    0.9 miles away
    Great Expressions Dental Centers
    2.2 miles away

    Parks

    Evans Park
    0.6 miles away
    Liberty Park
    0.6 miles away
    Patriot Park
    1.1 miles away
    Point North Park
    1.2 miles away
    Richardson
    1.2 miles away

    Places of Worship

    Saint Emmanuel Missionary Baptist Church
    25.3 miles away

    Shopping

    Collin Creek Mall
    2.4 miles away
    Willow Bend Shopping Center
    4.5 miles away
    Galleria Dallas
    6.6 miles away
    Shops At Granite Park Three
    6.6 miles away
    Stonebriar Centre
    6.7 miles away

    Culture

    Plano Children's Theater
    1.3 miles away
    Eisemann Center
    3.2 miles away
    Watertower Theatre
    5.4 miles away
    Addison Improv
    5.7 miles away
    Berkner Auditorium
    6.2 miles away

    Restaurants

    Subway
    0.7 miles away
    Sayaka Steak & Sushi
    0.9 miles away
    Sky Rocket Burger
    1.2 miles away
    Pinto Thai Urban Diner
    1.3 miles away
    Chopped Halal Grill
    1.3 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Healthcare Resort Of Plano

    Licensing

    This community is licensed by the state of TX. It is a medium-sized community with 30 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More