📞 Call for pricing and availability: (800) 780-8101

Franklin Plaza

3600 Franklin Boulevard, Cleveland, OH 44113

Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(216) 651-1600

Estimated Pricing

Studio
Estimated $7,167

Price Comparison

  • Average City Price: $7,366
  • Average State Price: $6,767
  • Average National Price: $7,508


  • Franklin Plaza Description

    Franklin Plaza is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Detroit-Shoreway, Ohio and is part of the Legacy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 6.7 out of 10 making it the 23rd highest rated community in the city out of 36 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Cleveland

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Cleveland


    Community Reviews

    6.7
    Franklin Plaza
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 23 out of 35 communities in Cleveland
  • Ranking in State: 1266 out of 1636 communities in OH
  • Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    5.9
    Legacy Health Services
    Based on My Caring Plan's proprietary scoring, including 546 reviews across the web

    The following insights are from employees that work in Ohio

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • One family celebrated a memorable 31st wedding anniversary with a surprise from the staff, expressing deep appreciation for the kind gesture.
    • Excellent care noted for a cousin, with staff being described as knowledgeable, caring, and like family.
    • A long-term care resident expressed happiness and satisfaction with the staff and activities at Franklin Plaza.
    • Some reviews highlighted respectful and dignified treatment, cleanliness, and helpful staff, including a nurse who was particularly informative.
    • Several reviewers found the staff to be friendly and the facility to be clean and organized.

    Negative Reviews:

    • Several reviews criticized the facility for poor communication, unprofessional behavior from the receptionist, and neglectful care leading to injuries.
    • Complaints about the facility being understaffed, lacking in supplies, and having issues with cleanliness and maintenance.
    • Some residents and visitors experienced rudeness and unprofessionalism from the staff, including issues with phone communication and aid service.
    • Concerns were raised about the quality of food and the overall care environment being depressing and neglectful.
    • One reviewer had a particularly negative experience with the nursing supervisor and chose to leave their position as a result.
    • Financial disputes and difficulties in obtaining information about a resident's financial status were mentioned.

    Mixed Reviews:

    • Some reviews acknowledged the facility's cleanliness but criticized it for disorganization and lack of upgrades.
    • Visitors had mixed experiences with the reception and sign-in process, noting a lack of consistency and professionalism.

    Overall, the reviews present a mixed picture of the facility, with some expressing gratitude for the care and attention received, while others highlight significant areas for improvement, particularly in communication, staff professionalism, and resident care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Franklin Plaza Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Short Term Rehabilitation

    Secured Dementia Unit

    Full-Time Nurse Practitioners


    Services

    Respite Stays


    Activities

    Resident Activity Center


    Community Amenities

    Resident Smoking Area

    Library


    Room Amenities

    Private Suites



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Oct. 18, 1978
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 178
    Total current residents: 151
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 16
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $23722


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-26 2022-08-22 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-07-26 2022-08-22 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-07-26 2022-08-22 F Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-07-26 2022-08-22 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-07-26 2022-08-22 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-07-26 2022-08-22 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-26 2022-08-22 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-07-26 2022-08-22 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-07-26 2022-08-22 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-06-04 2019-06-28 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-06-04 2019-06-28 F Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-06-04 2019-06-28 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-04 2019-06-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2019-06-04 2019-06-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-04 2019-06-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-06-04 2019-06-28 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2018-05-15 2018-06-30 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-05-15 2018-06-30 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-15 2018-06-30 F Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2018-05-15 2018-06-30 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2018-05-15 2018-06-30 C Miscellaneous Deficiencies Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
    2018-05-15 2018-06-30 F Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2018-05-15 2018-06-30 F Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Fines

    Fine Date Fine Amount
    2020-12-17 $13,000
    2021-09-06 $650
    2022-06-10 $10,072
    2022-06-10 $15,495

    Denials

    Denial Date Payment Denial Days
    2021-10-05 7

    What is in the Neighborhood

    General Area Overview
    • The closest city is Detroit-Shoreway which is 1.1 miles away and has a population of 17,382 (small town).
    • The average income is $79,116, which is high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 29
      • Average Temperature: 52.8
      • Day Breakdown: The area gets 171 days of rain, 48 days of snow and 144 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 36.0 years old, average compared to other cities.
    • 5.11% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 4.85% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 47% Black or African-American, 9% Hispanic or Latino, and 38% White.

    Health and Safety Overview
    • The crime rate is 13.68 per 100 people which is very high compared to other cities.
      • Violent Crime: 5.92 incidents per 100 people
      • Property Crime: 6.95 incidents per 100 people
      • Drug-Related Crime: 0.18 incidents per 100 people
    • The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Dave's
    0.4 miles away
    Save-A-Lot
    0.7 miles away
    Constantino's Market
    1.1 miles away
    Heinen's
    1.7 miles away
    Walmart Supercenter
    2.0 miles away

    Transportation

    West Bank Dock
    0.9 miles away
    Settlers Landing
    0.9 miles away
    East Bank Dock
    1.0 miles away
    Flats East Bank
    1.0 miles away
    West 3rd
    1.4 miles away

    Bus Stations

    Detroit & 65th
    0.9 miles away
    91st
    1.8 miles away

    Banks

    KeyBank
    0.4 miles away
    Ohio Savings Bank
    0.4 miles away
    Third Federal Savings & Loan
    0.5 miles away
    Chase
    0.5 miles away
    Pioneer Savings and Loan
    1.0 miles away

    Hospitals

    Lutheran Hospital
    0.3 miles away
    MetroHealth Medical Center
    1.7 miles away
    St. Vincent Charity Medical Center
    2.0 miles away
    Cleveland Clinic
    4.6 miles away
    Cole Mall
    5.1 miles away

    Pharmacies

    Rite Aid
    1.0 miles away
    Walgreens
    1.2 miles away
    Clark Lowcost Pharmacy
    1.3 miles away
    CVS Pharmacy
    1.6 miles away
    CVS
    2.5 miles away

    Dentists

    Ryba Denistry
    0.1 miles away
    Rosewater Dentistry
    0.5 miles away
    Paul Rosenblitt
    1.5 miles away
    Downtown Dental Associates, BJ Showman D.M.D
    1.8 miles away
    Bright Now! Dental
    2.0 miles away

    Parks

    Kentucky Garden
    0.0 miles away
    Fairview Park
    0.1 miles away
    Jim Mahone Park
    0.1 miles away
    Novak Park
    0.3 miles away
    Jimmy Bivins Park
    0.4 miles away

    Places of Worship

    Kirtland Temple
    20.5 miles away

    Shopping

    Tower City Center
    1.2 miles away
    5th Street Arcades
    1.5 miles away
    Galleria at Erieview
    1.7 miles away
    University Square
    9.3 miles away
    Legacy Village
    10.8 miles away

    Culture

    Transformer Station
    0.2 miles away
    Spaces
    0.2 miles away
    The Glass Bubble Project
    0.5 miles away
    Jacobs Pavilion at Nautica
    0.8 miles away
    Cleveland Public Theatre
    0.9 miles away

    Restaurants

    The Harp
    0.2 miles away
    Momocho
    0.3 miles away
    Johnny Mango's
    0.3 miles away
    Banana Blossom
    0.3 miles away
    Le Petit Triangle
    0.3 miles away

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    Google map of Franklin Plaza

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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