Fall Creek Rehabilitation And Healthcare Center

Reviews of the rehabilitation center show a mix of experiences. Some reviewers praise the center for its friendly and knowledgeable staff, beautiful facility, and the respectful treatment of residents. They highlight positive interactions with the staff, the cleanliness of the facility, and the care provided to their loved ones, recommending the place for rehabilitation needs.

However, other reviews raise serious concerns about the quality of care and management. Issues mentioned include a lack of follow-up after incidents, unprofessional behavior from the administration, neglectful treatment of residents, and security concerns in the parking lot. Some reviewers report that their loved ones experienced falls, were left in soiled clothes, and had personal items stolen. There are also complaints about the food quality and the facility's response to emergencies.

One review specifically criticizes the handling of a resident's discharge process by the social worker, describing it as unprofessional. Another review mentions the facility's refusal to assist with an investigation related to a stolen vehicle.

Despite these negative experiences, some reviews express gratitude for the compassionate care provided to their family members, highlighting the professionalism and kindness of specific staff members. They acknowledge the challenges of providing 24-hour care and the importance of family involvement in ensuring the well-being of residents.

In summary, while there are heartfelt endorsements of the facility's staff and environment, significant concerns about safety, cleanliness, and management practices cannot be overlooked. Prospective clients are encouraged to consider these mixed reviews carefully.