📞 Call for pricing and availability: (800) 780-8101

Eagle Cliff Manor

1415 Yellowstone River Rd, Billings, MT 59105

Nursing Home Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(406) 245-9330

Estimated Pricing

Studio
Estimated $7,787

Price Comparison

  • Average City Price: $7,779
  • Average State Price: $7,799
  • Average National Price: $7,508


  • Eagle Cliff Manor Description

    Eagle Cliff Manor is a community that offers nursing care and rehabilitation and is located in the small town of Lockwood, Montana. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 3.1 out of 10 making it the 18th highest rated community in the city out of 18 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Billings


    Community Reviews

    3.1
    Eagle Cliff Manor
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 18 out of 18 communities in Billings
  • Ranking in State: 110 out of 111 communities in MT
  • Facility and Grounds B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviewers express strong dissatisfaction with the facility, citing issues such as neglect, abuse, and mistreatment of residents.
    • Complaints about the staff being rude, unprofessional, and untrustworthy, with instances of yelling at residents and failing to deliver important paperwork.
    • Concerns about the facility being understaffed, leading to overworked employees and a lack of adequate care for residents.
    • Negative experiences from both former employees and contractors, including not being paid for work done and witnessing poor treatment of residents.
    • Some reviewers mention specific problems such as a bedbug infestation and false accusations against family members by staff.
    • A few positive comments about the location and room quality, but these are vastly outnumbered by negative reviews.
    • Warnings from reviewers against placing loved ones in the facility, with some calling for its shutdown due to the level of neglect and abuse reported.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Medication management

    Assistance with bathing and dressing

    Wound care

    Coordinated services with outside healthcare professionals

    Therapy services, including: physical, occupational, and speech

    Dental


    Services

    Physician


    Activities

    Recreational and social programming

    Social & recreational activities

    Recreational activities


    Community Amenities

    Housekeeping, laundry service, and apartment maintenance

    Housekeeping

    Laundry service

    Apartment maintenance


    Room Amenities

    Private room options

    Free wireless internet

    Computer access


    Dining

    Three meals a day and snacks

    3 nutritious meals a day

    Nutritious meals


    Transportation

    Transportation coordination

    Medical Transportation services

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: April 1, 1988
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 129
    Total current residents: 50
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $33062


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-09 2023-02-02 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-01-09 2023-02-02 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-01-09 2023-02-02 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-01-09 2023-02-02 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2023-01-09 2023-02-02 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-01-09 2023-02-02 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-01-09 2023-02-02 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-01-09 2023-02-02 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2023-01-09 2023-02-02 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-01-09 2023-02-02 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2023-01-09 2023-02-02 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-01-09 2023-02-02 F Services Deficiencies Enure that solid fuel-burning fireplaces are not in patient sleeping areas.
    2023-01-09 2023-02-02 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-01-09 2023-02-02 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-01-09 2023-02-02 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-01-09 2023-02-02 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2023-01-09 2023-02-02 E Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2023-01-09 2023-02-02 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-01-09 2023-02-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-01-09 2023-02-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2022-01-24 2022-02-13 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2022-01-24 2022-02-13 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-01-24 2022-02-13 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-01-24 2022-02-13 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-01-24 2022-02-13 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-01-24 2022-02-13 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-01-24 2022-02-13 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-01-24 2022-02-13 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-01-24 2022-02-13 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-01-24 2022-02-13 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-01-24 2022-02-13 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-01-24 2022-02-13 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-01-24 2022-02-13 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-02-25 2020-04-03 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-02-25 2020-04-03 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2020-02-25 2020-04-03 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2020-02-25 2020-04-03 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2020-02-25 2020-04-03 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2020-02-25 2020-04-03 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-02-25 2020-04-03 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-02-25 2020-04-03 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-02-25 2020-04-03 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-02-25 2020-04-03 D Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2020-02-25 2020-04-03 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2020-02-25 2020-04-03 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-02-25 2020-04-03 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-02-25 2020-04-03 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-02-25 2020-04-03 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2020-02-25 2020-04-03 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-02-25 2020-04-03 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-02-25 2020-04-03 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-02-25 2020-04-03 E Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2020-02-25 2020-04-03 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2018-02-08 $60,489
    2020-12-23 $8,037
    2022-01-20 $6,500
    2023-01-05 $18,525

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lockwood which is 1.7 miles away and has a population of 6,797 (very small town).
    • The average income is $65,203, which is high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 24
      • Average Temperature: 49.2
      • Day Breakdown: The area gets 75 days of rain, 68 days of snow and 220 days of sun
      • Precipitation: 0.9 inches a year

    Demographic Overview
    • The median age is 36.3 years old, high compared to other cities.
    • 8.27% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 2.91% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 5% American Indian and Alaska Native, 1% Asian, 1% Black or African-American, 6% Hispanic or Latino, and 85% White.

    Health and Safety Overview
    • The crime rate is 9.46 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.13 incidents per 100 people
      • Property Crime: 5.97 incidents per 100 people
      • Drug-Related Crime: 0.74 incidents per 100 people
    • The average life expectancy in zip code is 78.13 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 238.0, Moderate Days 4.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.1 miles away
    Amaya Oriental Market
    1.2 miles away
    Lockwood IGA
    1.3 miles away
    Albertsons
    1.3 miles away
    Mr. Thrifty Foods
    2.7 miles away

    None Found

    Bus Stations

    Big Sky Apartments
    3.0 miles away
    Parks and Rec Community & Senior Center
    3.3 miles away
    Prairie Tower
    3.5 miles away
    N27th Stop
    3.7 miles away
    St. Vincent Stop
    3.8 miles away

    Banks

    Wells Fargo
    1.0 miles away
    Opportunity Bank
    1.0 miles away
    Altana Federal Credit Union
    1.1 miles away
    Valley Credit Union
    1.1 miles away
    Stockman Bank
    1.1 miles away

    Hospitals

    Billings Clinic Heights
    1.0 miles away
    Dr. Adam Ostby, DDS
    1.0 miles away
    Guzman Glenn, MD
    1.0 miles away
    Billings Clinic
    3.6 miles away
    Saint Vincent Healthcare
    3.6 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    CVS Pharmacy
    1.4 miles away
    Billings Pharmacy One
    3.8 miles away
    Osco
    5.4 miles away
    Mirx Pharmacy
    7.7 miles away

    Dentists

    Murdock Family Dentistry
    1.1 miles away
    Brewer Dental Center
    1.2 miles away
    Lockwood Family Dental
    1.9 miles away
    Shaub & Dorow
    5.2 miles away
    Cody W. Haslam DDS
    7.6 miles away

    Parks

    Primrose Park
    0.1 miles away
    Cherry Creek Community Park
    0.5 miles away
    Walden Grove Park
    0.5 miles away
    Two Moon Park
    0.7 miles away
    Hawthorne Park
    0.7 miles away

    None Found

    None Found

    Culture

    Nova Center for the Performing Arts
    3.4 miles away
    NOVA
    3.4 miles away
    Del Alma Gallery & Studio
    3.5 miles away
    Harry Koyama Fine Art
    3.5 miles away
    Prodigal Gallery
    3.6 miles away

    Restaurants

    Godfather's Pizza
    1.0 miles away
    Guadalajara Mexican Restaurant
    1.1 miles away
    Pizza Hut
    1.1 miles away
    Fork & Fuel
    1.1 miles away
    Okinawa Sushi & Asian Bistro
    1.1 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Eagle Cliff Manor

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More

    Cities Nearby