📞 Call for pricing and availability: (800) 780-8101

Desert Terrace Healthcare Center

2509 North 24Th Street, Phoenix, AZ 85008

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(602) 273-1347

Estimated Pricing

Studio
Estimated $4,101

Price Comparison

  • Average City Price: $4,657
  • Average State Price: $4,534
  • Average National Price: $5,673


  • Desert Terrace Healthcare Center Description

    Desert Terrace Healthcare Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 3.2 miles outside Phoenix, Arizona and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.1 out of 10 making it the 103rd highest rated community in the city out of 127 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Phoenix

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Phoenix

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Phoenix


    Community Reviews

    5.9
    Desert Terrace Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 74 reviews across the web

    Ranking

  • Ranking in City: 124 out of 137 communities in Phoenix
  • Ranking in State: 859 out of 926 communities in AZ
  • Food and Dining A

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness B


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in Arizona

    Employee Pay C

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this facility are mixed, with some highlighting serious concerns and others praising the care and environment. Several reviews report neglect, mistreatment, and a lack of responsiveness from the staff, with instances of patients being ignored, left in pain, or not receiving their medication on time. One review mentions a patient being released in the middle of the night without any support, leading to a missing person situation. Complaints about cleanliness, including the presence of roaches and unpleasant odors, were also noted.

    Conversely, other reviews commend the facility for its caring and professional staff, clean environment, and effective therapy department. Positive experiences mention attentive nursing and therapy staff, a welcoming atmosphere, and a high level of care that contributed to patients' recovery and well-being. The therapy department, in particular, received high praise for its skilled and dedicated team.

    While some reviewers experienced significant issues with communication and care, leading to distress for both patients and their families, others found peace of mind and satisfaction in the treatment and environment provided. The contrasting experiences highlight the importance of thorough consideration and monitoring when choosing a healthcare facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians


    Activities

    Games

    Variety of Activities

    Art

    Excursions



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Aug. 1, 1972
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 108
    Total current residents: 89
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 6
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $35096


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-09 2022-10-24 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2022-09-09 2022-10-24 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-09-09 2022-10-24 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-09-09 2022-10-24 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-09-09 2022-10-24 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-09-09 2022-10-24 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-09-09 2022-10-24 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-09-09 2022-10-24 E Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-09-09 2022-10-24 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-09-09 2022-10-24 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-09-09 2022-10-24 D Quality of Life and Care Deficiencies Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    2021-10-14 2021-11-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-08 2021-05-15 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-04-08 2021-05-15 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-04-08 2021-05-15 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-04-08 2021-05-15 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-04-08 2021-05-15 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-04-08 2021-05-15 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-04-08 2021-05-15 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-04-08 2021-05-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-15 2020-10-05 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-04 2021-03-10 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-08 2019-04-14 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-03-08 2019-04-14 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2019-03-08 2019-04-14 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-03-08 2019-04-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-03-08 2019-04-14 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-08 2019-04-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-08 2019-04-14 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Fines

    Fine Date Fine Amount
    2021-02-04 $15,596
    2021-02-04 $15,000
    2021-04-08 $19,500

    What is in the Neighborhood

    General Area Overview
    • The closest city is Phoenix which is 3.2 miles away and has a population of 1,563,025 (medium sized city).
    • The average income is $41,138, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 98
      • Low Temperature: 59
      • Average Temperature: 80.0
      • Day Breakdown: The area gets 51 days of rain and 313 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 33.8 years old, low compared to other cities.
    • 4.63% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 19.24% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 3% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 56% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Fry's Food and Drug
    0.8 miles away
    EL Super
    0.9 miles away
    Sprouts Farmers Market
    1.5 miles away
    Walmart Supercenter
    1.6 miles away
    Whole Foods Market
    2.2 miles away

    None Found

    Bus Stations

    17462
    0.1 miles away
    14496
    0.1 miles away
    14497
    0.2 miles away
    18037
    0.3 miles away
    12906
    0.3 miles away

    Banks

    Chase
    0.5 miles away
    Bank of America
    1.3 miles away
    First Bank
    2.3 miles away
    Comerica Bank
    2.4 miles away
    Desert Financial Credit Union
    2.4 miles away

    Hospitals

    Phoenix Children's Hospital
    0.6 miles away
    Abrazo Arizona Heart Hospital
    0.7 miles away
    Maricopa Medical Center
    1.2 miles away
    Arizona State Hospital
    1.4 miles away
    Valley Hospital
    1.4 miles away

    Pharmacies

    CVS Pharmacy
    0.4 miles away
    Walgreens
    1.1 miles away
    Fairmont Pharmacy
    3.6 miles away

    Dentists

    Savon Dental
    1.2 miles away
    Arizona Biltmore Dentistry
    2.1 miles away
    Western Dental
    2.2 miles away
    Arcadia Dental Arts
    2.4 miles away
    Arcadia Modern Dentistry
    2.7 miles away

    Parks

    Urbandale Park
    0.8 miles away
    Perry Park
    0.8 miles away
    Virginia Park
    1.1 miles away
    Edison Park
    1.3 miles away
    Coronado Park
    1.5 miles away

    Places of Worship

    Roosevelt community church
    2.8 miles away
    First Methodist Episcopal Church of Glendale
    10.0 miles away
    The Church of Jesus Christ of Latter-day Saints
    10.8 miles away

    Shopping

    Desert palm
    1.8 miles away
    My Florist Plaza
    3.1 miles away
    Christown Spectrum Mall
    4.9 miles away
    Scottsdale Fashion Square Mall
    5.9 miles away
    Arizona Mills
    7.2 miles away

    Culture

    Armstrong Prior Gallery
    1.0 miles away
    Eastlake Amphitheatre
    2.3 miles away
    Lisa Sette Gallery
    2.4 miles away
    Phoenix Center for the Arts
    2.5 miles away
    Teatro Bravo
    2.5 miles away

    Restaurants

    Jerry's
    0.4 miles away
    Long Wongs Wings
    0.6 miles away
    Rosita's Place
    0.7 miles away
    El Ranchero
    0.9 miles away
    Casita Del Mar
    1.0 miles away

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    Google map of Desert Terrace Healthcare Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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