📞 Call for pricing and availability: (800) 780-8101

Crest View Lutheran Home

4444 Reservoir Blvd, Columbia Heights, MN 55421

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(763) 782-1611

Estimated Pricing

Studio
Estimated $4,171

Price Comparison

  • Average City Price: $4,171
  • Average State Price: $4,254
  • Average National Price: $5,673


  • Crest View Lutheran Home Description

    Crest View Lutheran Home is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Columbia Heights, Minnesota and is part of the Crest View Senior Communities network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.4 out of 10 making it the 5th highest rated community in the city out of 6 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Columbia Heights

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Columbia Heights

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Columbia Heights


    Community Reviews

    5.3
    Crest View Lutheran Home
    Based on My Caring Plan's proprietary scoring, including 35 reviews across the web

    Ranking

  • Ranking in City: 5 out of 6 communities in Columbia Heights
  • Ranking in State: 911 out of 961 communities in MN
  • Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    5.3
    Crest View Senior Communities
    Based on My Caring Plan's proprietary scoring, including 18 reviews across the web

    The following insights are from employees that work in Minnesota

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Facility described as dirty, with unhelpful and rude staff.
    • Reports of inadequate care, including a resident's oxygen tank being empty and unexplained bruising.
    • Communication issues regarding the health status of residents, leading to unexpected and unprepared for deaths.
    • Facility described as run down, with issues in dietary management and overall unhelpfulness of staff.
    • Complaints about cleanliness, including mold and pest issues, and concerns about personal item security.
    • Extremely rude receptionist and management, with reports of hanging up on callers.
    • Security concerns with unlocked doors and lack of entrance supervision.
    • Long wait times for assistance, with reports of residents having to call their own ambulances.

    Positive Reviews:

    • Some staff members described as extremely caring and kind, going out of their way to facilitate family visits.
    • Positive experiences with staff being wonderful and keeping families informed.
    • Facility described as having a friendly, home-like feel.
    • High praise for the facility from a family member satisfied with the care their brother received.
    • Strong community and family feel, with a history of serving the community since 1952.
    • Family involvement seen as key to receiving the best care, with administration praised for their loving care.
    • Facility described as clean and without the typical "nursing home" smell, with friendly staff including receptionist, administrators, aides, and nurses.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehabilitation

    Specialty short term rehab care

    Medication administration

    Skilled nursing services

    122 skilled nursing beds

    Therapeutic recreation


    Services

    Weekly housekeeping and linen service

    Social services

    Staff on duty 24 hours a day

    Personal care assistance

    Availability of crest view home care


    Activities

    Social events

    Worship service and spiritual care

    Social and recreational programs

    Bible study

    Pastoral care

    Worship services


    Community Amenities

    Gardens

    Library

    Controlled access entrance


    Room Amenities

    Sleeve style air conditioner

    Ample closet space

    Mini-blinds at windows

    Cable television hookup

    Individual control of thermostat

    Urgency call system


    Dining

    Three meals a day


    Transportation

    Transportation to scheduled outings



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 4
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 106
    Total current residents: 94
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 16
    Number of substantiated complaints: 3
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $95855


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-28 2023-04-06 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-02-28 2023-04-06 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-02-28 2023-04-06 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-10-05 2021-11-17 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-10-05 2021-11-17 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-10-05 2021-11-17 F Electrical Deficiencies Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    2019-11-22 2020-01-06 F Construction Deficiencies Install a two-hour-resistant firewall separation.
    2019-11-22 2020-01-06 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-18 2023-03-10 C Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-10-04 2022-12-01 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-04 2022-12-01 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-03-02 2023-04-10 J Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-03-02 2023-04-10 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2023-03-02 2023-04-10 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2023-03-02 2023-04-10 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2023-03-02 2023-04-10 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2023-03-02 2023-04-10 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-03-02 2023-04-10 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2023-03-02 2023-04-10 F Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2023-03-02 2023-04-10 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-02 2023-04-10 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2022-01-31 2022-03-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-31 2022-03-04 F Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2021-12-09 2022-01-04 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-12-09 2022-01-04 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-11-05 2022-01-04 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-11-05 2022-01-04 J Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2021-10-26 2022-01-04 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-26 2022-01-04 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-10-26 2022-01-04 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-10-07 2022-01-04 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-10-07 2022-01-04 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-10-07 2022-01-04 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2021-10-07 2022-01-04 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-10-07 2022-01-04 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-10-07 2022-01-04 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-10-07 2022-01-04 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-10-07 2022-01-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-04 2021-03-15 D Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2019-11-21 2020-01-06 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2019-11-21 2020-01-06 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-11-21 2020-01-06 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-11-21 2020-01-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-11-21 2020-01-06 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2019-11-21 2020-01-06 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-11-21 2020-01-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-21 2020-01-06 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2019-11-21 2020-01-06 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-06-25 $20,000
    2020-08-10 $650
    2021-10-07 $53,490
    2021-10-07 $26,715
    2022-01-31 $15,000

    Denials

    Denial Date Payment Denial Days
    2021-10-07 39

    What is in the Neighborhood

    General Area Overview
    • The closest city is Columbia Heights which is 1.4 miles away and has a population of 19,715 (small town).
    • The average income is $52,238, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 15
      • Average Temperature: 47.1
      • Day Breakdown: The area gets 115 days of rain, 65 days of snow and 183 days of sun
      • Precipitation: 1.7 inches a year

    Health and Safety Overview
    • The crime rate is 4.74 per 100 people which is high compared to other cities.
      • Violent Crime: 1.03 incidents per 100 people
      • Property Crime: 2.89 incidents per 100 people
      • Drug-Related Crime: 0.28 incidents per 100 people
    • The average life expectancy in zip code is 80.14 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 155.0, Moderate Days 26.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Dong Yang
    0.8 miles away
    ALDI
    0.9 miles away
    Cub Foods
    0.9 miles away
    Eastside Food Co-op
    2.4 miles away
    Walmart Supercenter
    3.1 miles away

    None Found

    Bus Stations

    Reservoir Blvd
    0.1 miles away
    44 Av Ne
    0.1 miles away
    Tyler St Ne
    0.1 miles away
    Arthur St Ne
    0.2 miles away
    43 Av Ne
    0.2 miles away

    Banks

    U.S. Bank
    1.0 miles away
    TCF Bank
    1.1 miles away
    Wings Financial Credit Union
    1.1 miles away
    Northeast Bank
    1.5 miles away
    Wells Fargo
    1.5 miles away

    Hospitals

    Mercy Hospital - Unity Campus
    4.0 miles away
    North Memorial Medical Center
    4.8 miles away
    University of Minnesota Medical Center East Bank
    5.2 miles away
    Orthology Physical Wellness
    5.3 miles away
    Hennepin County Medical Center
    5.3 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    CVS Pharmacy
    2.0 miles away
    Arden Pharmacy & Gift
    4.3 miles away
    Cub Pharmacy
    4.3 miles away
    PrairieStone Pharmacy
    4.4 miles away

    Dentists

    Silver Lake Smiles
    1.6 miles away
    Silver Lake Dental
    2.2 miles away
    Thomas Hardel Family Dentistry
    2.4 miles away
    Pierce Dental Care
    2.4 miles away
    Donald A. Quinn Jr DDS
    2.9 miles away

    Parks

    Keyes Park
    0.1 miles away
    Silver Lake Park Beach
    0.4 miles away
    Labelle Park
    0.4 miles away
    Hilltop Park
    0.4 miles away
    Blooming Heights
    0.4 miles away

    Places of Worship

    Mount Olivet Chapel
    9.9 miles away

    Shopping

    Rosedale Center
    3.9 miles away
    Arden Plaza
    4.2 miles away
    Har Mar Mall
    4.6 miles away
    Shoreview Village Mall
    4.9 miles away
    Gaviidae Common
    5.2 miles away

    Culture

    Ritz Theater
    3.5 miles away
    Benson Great Hall
    3.6 miles away
    Nimbus Theater
    3.7 miles away
    Mu Performing Arts Office/Studio
    4.1 miles away
    no
    4.7 miles away

    Restaurants

    Flameburger
    0.7 miles away
    LaCasita Mexican Restaurant
    1.0 miles away
    Applebee's
    1.1 miles away
    Acapulco Restaurante Mexicano
    1.4 miles away
    Sarna's Classic Grill
    1.4 miles away

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    Google map of Crest View Lutheran Home

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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