Courage Kenny Rehabilitation Institutes Trp

Summary of Reviews:

• One review detailed a negative experience with a neuropsychological evaluation, mentioning unprofessional behavior and confidentiality issues, but noted the issue was resolved through official channels.
• Another review criticized the clinic's care, particularly a new practitioner's lack of understanding and empathy towards a patient with a spinal cord injury, leading the patient to seek care elsewhere.
• Positive feedback was given for the TRP, praising the therapy and nursing staff for their kindness and professionalism.
• Several reviews expressed concerns about management, staff behavior, and patient care, including neglect and unprofessionalism.
• Conversely, some reviews highlighted excellent experiences, crediting the facility for significant personal recovery and rehabilitation successes, including getting back to work and improving physical strength.
• Concerns were raised about the facility's administrative issues, such as delays in appointments and billing discrepancies, with one patient shocked by the high cost of physical therapy sessions.
• One review appreciated the aquatic therapy program, noting it as a positive alternative to traditional physical therapy, despite some administrative hiccups.
• Another review found the facility well-staffed and equipped with a variety of therapeutic activities, though mentioned some organizational and communication issues.

Overall, the reviews present a mixed picture, with some patients experiencing excellent care and rehabilitation, while others faced significant issues with staff behavior, management, and administrative processes.