📞 Call for pricing and availability: (800) 780-8101

Continuing Healthcare At Willow Haven

1020 Taylor Street, Zanesville, OH 43701

Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(740) 454-9747

Estimated Pricing

Studio
Estimated $5,377

Price Comparison

  • Average City Price: $5,351
  • Average State Price: $6,767
  • Average National Price: $7,508


  • Continuing Healthcare At Willow Haven Description

    Continuing Healthcare At Willow Haven is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Zanesville, Ohio and is part of the Continuing Healthcare Solutions network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.8 out of 10 making it the 9th highest rated community in the city out of 12 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Zanesville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Zanesville


    Community Reviews

    6.4
    Continuing Healthcare At Willow Haven
    Based on My Caring Plan's proprietary scoring, including 11 reviews across the web

    Ranking

  • Ranking in City: 9 out of 12 communities in Zanesville
  • Ranking in State: 1352 out of 1636 communities in OH
  • Staff A


    Employee Reviews

    6
    Continuing Healthcare Solutions
    Based on My Caring Plan's proprietary scoring, including 158 reviews across the web

    The following insights are from employees that work in Ohio

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for Willow Haven:

    • There are mixed opinions about the quality of care and management at Willow Haven. Some reviewers express strong dissatisfaction, citing poor and rude management, lack of proper care from staff, and a depressing atmosphere. Concerns about resident treatment and staff indifference were highlighted, with a call for the facility to be shut down.
    • Conversely, positive experiences were also shared. Events like Trunk or Treat were appreciated by families, indicating engaging activities for residents and community involvement. Some staff members were praised for their dedication and care, suggesting that there are exceptions to the concerns raised.
    • A family member of a resident praised the staff for their exceptional care, especially for residents with special needs. They appreciated the communication and involvement from the staff, indicating a caring and patient environment.
    • Comments on the work environment from current and former employees present a picture of challenges, including staff shortages and issues with corporate decisions. Despite these challenges, some employees express gratitude for the opportunity to work there and for the company's dedication to resident care and improvement.
    • Financial compensation and corporate practices were criticized by an agency worker, pointing out issues with staff retention and corporate responsiveness to staff and resident needs.

    In summary, reviews of Willow Haven are varied, with both commendations for certain staff members and activities, and serious criticisms regarding management, staff behavior, and the overall atmosphere of the facility. Prospective residents and employees may want to consider these mixed reviews carefully.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Continuing Healthcare At Willow Haven Videos


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    Health

    Hospice care

    Therapy services

    Physical, occupational and speech therapy

    Tube feeding

    Medication management

    Neurological disorders


    Services

    Daily housekeeping and laundry services


    Activities

    Life enrichment programming

    Social and recreational activities


    Community Amenities

    Salon and barber services


    Room Amenities

    Wifi and cable

    Complimentary wifi


    Dining

    Snacks available

    Restaurant style dining



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: June 27, 2002
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 81
    Total current residents: 61
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 19
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $31806


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-17 2023-06-13 E Smoke Deficiencies Provide properly protected cooking facilities.
    2023-05-17 2023-06-13 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-05-17 2023-06-13 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-05-17 2023-06-13 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2023-05-17 2023-06-13 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-06-30 2021-08-06 E Construction Deficiencies Use approved construction type or materials.
    2021-06-30 2022-03-07 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-06-30 2021-08-06 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-06-30 2022-01-24 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-06-30 2021-08-06 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-06-30 2021-08-06 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-04-02 2019-04-23 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-04-02 2019-04-23 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-04-02 2019-04-23 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Fines

    Fine Date Fine Amount
    2017-08-03 $48,460
    2021-05-17 $650
    2021-05-17 $655
    2021-06-10 $6,923
    2021-06-10 $10,650
    2022-08-04 $24,229
    2022-08-04 $37,275

    Denials

    Denial Date Payment Denial Days
    2021-06-10 28

    What is in the Neighborhood

    General Area Overview
    • The closest city is Zanesville which is 1.9 miles away and has a population of 25,498 (mid sized town).
    • The average income is $51,741, which is low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 31
      • Average Temperature: 55.2
      • Day Breakdown: The area gets 179 days of rain, 31 days of snow and 153 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The crime rate is 7.48 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.91 incidents per 100 people
      • Property Crime: 4.63 incidents per 100 people
      • Drug-Related Crime: 0.55 incidents per 100 people
    • The average life expectancy in zip code is 76.08 years old, which is low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.8 miles away
    Kroger
    1.1 miles away
    Aldi
    1.3 miles away
    Sam's Club
    1.5 miles away
    Pick 'n Save
    1.8 miles away

    None Found

    None Found

    Banks

    Huntington Bank
    0.7 miles away
    PNC Bank
    0.7 miles away
    Peoples Bank
    0.8 miles away
    Century National Bank
    0.9 miles away
    Chase
    1.2 miles away

    Hospitals

    Genesis HealthCare System
    0.4 miles away
    Coshocton Regional Medical Center
    22.8 miles away
    Licking Memorial Hospital
    23.4 miles away

    Pharmacies

    Northside Pharmacy
    0.6 miles away
    CVS Pharmacy
    1.1 miles away
    Walgreens
    22.5 miles away
    Miller Pharmacy
    22.7 miles away
    Rite Aid
    22.8 miles away

    Dentists

    Aspen Dental
    1.9 miles away

    Parks

    Maple Hill Park
    0.1 miles away
    YMCA Park
    0.4 miles away
    Genesis Recreational Area
    0.5 miles away
    Westview Community Park
    0.8 miles away
    Mission Oaks
    0.8 miles away

    None Found

    Shopping

    Colony Square Mall
    1.3 miles away
    Indian Mound Mall
    23.0 miles away

    Culture

    Zanesville Art Center
    1.0 miles away
    Secrest Auditorium
    1.8 miles away
    Midland Theater
    21.2 miles away
    Pomerene Center for the Arts
    22.5 miles away
    Triple Locks Theater
    23.0 miles away

    Restaurants

    Adornetto's
    0.6 miles away
    Mark Pi's China Gate
    0.6 miles away
    Fujiyama's Steak House
    0.6 miles away
    Russo's Wood Fried Pizza
    0.6 miles away
    Bob Evans
    0.8 miles away

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    Google map of Continuing Healthcare At Willow Haven

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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