Brunswick Health & Rehab Center

Reviews of Brunswick Health and Rehab Center show a mix of experiences, ranging from highly positive to deeply concerning. Some reviewers praise the facility for its cleanliness, friendly and professional staff, and the quality of care provided to their loved ones. They highlight the facility's good location, welcoming atmosphere, and the variety of activities available for residents.

However, several reviews raise serious issues about the standard of care and management practices. Concerns include long wait times for assistance, lack of communication with staff, inadequate response to reports of abuse, and poor working conditions reported by a former employee. Specific complaints mention residents being left unattended, the absence of activities for long-term care residents, and issues with cleanliness and maintenance, such as the use of the same mop water across multiple rooms.

Some reviewers report positive rehabilitation experiences and commend the facility for its COVID-19 safety protocols and the effort to keep families informed. Yet, others describe experiences of neglect, such as residents being left in soiled sheets for extended periods, and a lack of adequate medical and nursing attention. There are also reports of unprofessional behavior from the management team and concerns about staff training and competence.

Overall, while some families have had positive experiences, indicating that the facility can provide good care and a pleasant environment, there are significant and recurring complaints that suggest areas in need of improvement, particularly in terms of staff responsiveness, resident engagement, and management practices.