📞 Call for pricing and availability: (800) 780-8101

Brookside Rehabilitation And Healthcare Center

11 Pontiac Avenue, Webster, MA 01570

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 943-3889

Estimated Pricing

Studio
Estimated $7,723

Price Comparison

  • Average City Price: $7,217
  • Average State Price: $7,915
  • Average National Price: $7,508


  • Brookside Rehabilitation And Healthcare Center Description

    Brookside Rehabilitation And Healthcare Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Webster, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.8 out of 10 making it the 2nd highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Webster

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Webster


    Community Reviews

    7.8
    Brookside Rehabilitation And Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 17 reviews across the web

    Ranking

  • Ranking in City: 2 out of 4 communities in Webster
  • Ranking in State: 374 out of 664 communities in MA
  • Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers commend the staff for being helpful, caring, and treating residents with respect and dignity.
    • Several reviews highlight the cleanliness of the facility and the absence of odors.
    • Rehabilitation services, including occupational and physical therapy, are praised for their quality and effectiveness.
    • Group activities and seasonal decorations contribute to a positive atmosphere, with residents participating in setup.
    • Some residents have had personal success stories, including significant health improvements.
    • The facility has been described as family-friendly and compassionate.
    • Brookside rehab is noted for sponsoring community events, indicating involvement in local activities.

    Negative Reviews:

    • Some reviews criticize the facility for being understaffed and lacking compassion.
    • There are concerns about the facility's communication and management, with some suggesting that it could lead to resident injuries.
    • The physical condition of the building is described as outdated by some, with complaints about the lack of air conditioning in rooms.
    • A few reviewers express dissatisfaction with the attitude and performance of certain staff members, describing them as lazy or disrespectful.

    Mixed Feedback:

    • While many reviews are positive, praising the staff and the care provided, there are significant concerns about the facility's condition and management practices.
    • The facility's involvement in community events and the personal success stories of some residents contrast with the negative experiences regarding staff behavior and facility conditions.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Palliative Care

    Pain Management

    Wound Care


    Services

    Barber/Beauty Salon Services


    Activities

    Fitness & Stimulating Brain Games

    Holiday And Birthday Celebrations


    Community Amenities

    Rec Room With Games

    Library With A Robust Assortment Of Books And Videos

    Barber/Beauty Salon Services


    Room Amenities

    Wi-Fi Throughout The Property

    DISH TV And Phones In Every Room


    Dining

    Spacious Dining Area With Fresh, Rotating Menus

    Popular Courtyard B-B-Qs



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 81
    Total current residents: 64
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 7
    Total cost of fines: $123754


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-09 2022-12-24 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-11-09 2022-12-24 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-11-09 2022-12-24 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-11-09 2022-12-24 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-22 2020-03-07 F Egress Deficiencies Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-17 2022-12-02 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-11-17 2022-12-02 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-11-01 2022-12-13 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-11-01 2022-12-16 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-01 2022-12-13 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2022-11-01 2022-12-13 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-11-01 2022-12-13 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-11-01 2022-12-13 E Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2022-11-01 2022-12-13 D Infection Control Deficiencies Report COVID19 data to residents and families.
    2022-11-01 2022-12-13 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2022-06-28 2022-08-15 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-28 2022-08-15 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-12-06 2021-12-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-11 2021-08-01 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2021-06-11 2021-08-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-11 2021-08-01 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-06-11 2021-09-11 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2020-12-04 2020-12-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-11-07 2019-12-05 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-11-07 2019-12-05 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-11-07 2019-12-05 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-11-07 2019-12-05 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-11-07 2019-12-22 D Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-11-07 2019-12-05 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-07 2019-12-05 F Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-05-17 $7,413
    2019-07-24 $9,623
    2020-12-04 $3,250
    2021-04-05 $650
    2021-07-05 $975
    2021-07-19 $1,300
    2021-09-13 $1,625
    2022-06-28 $68,621
    2022-11-01 $72,820
    2022-11-01 $47,333
    2022-11-01 $20,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Webster which is 1.0 miles away and has a population of 11,412 (small town).
    • The average income is $61,696, which is average compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 30
      • Average Temperature: 52.7
      • Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 4.84 per 100 people which is high compared to other cities.
      • Violent Crime: 1.9 incidents per 100 people
      • Property Crime: 1.91 incidents per 100 people
      • Drug-Related Crime: 0.37 incidents per 100 people
    • The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Price Chopper
    0.4 miles away
    Market Basket
    3.7 miles away
    Big Y
    7.2 miles away
    Walmart Supercenter
    7.4 miles away
    Stop & Shop
    9.4 miles away

    Transportation

    Worcester
    14.2 miles away

    Bus Stations

    Thompson Library
    5.6 miles away
    Putnam Walmart
    9.6 miles away
    Ella Grasso & Dana Court
    9.8 miles away
    Saint Onge & Bulger
    9.9 miles away
    Hampshire Heights
    10.1 miles away

    Banks

    Hometown Bank
    0.4 miles away
    Cornerstone Bank
    0.6 miles away
    Bank of America
    10.2 miles away
    bankHometown
    10.3 miles away
    Southbridge Credit Union
    10.6 miles away

    Hospitals

    Harrington HealthCare at Webster
    2.6 miles away
    Eleanor Slater Hospital Zambarano Unit
    7.0 miles away
    Harrington Hospital
    8.8 miles away
    Day Kimball Hospital
    10.9 miles away
    Fairlawn Rehabilitation Hospital
    13.6 miles away

    Pharmacies

    CVS Pharmacy
    7.6 miles away
    CVS
    9.6 miles away
    Walgreens
    10.2 miles away

    Dentists

    Wellness Dental LLC
    0.7 miles away
    WellOne Dentistry
    11.3 miles away
    Worcester Pediatric Dental Group
    14.2 miles away
    Dr. Roland Lupien, DDS
    14.7 miles away
    Dental Designs
    15.2 miles away

    Parks

    Memorial Athletic Field
    0.6 miles away
    Starzec Field
    0.6 miles away
    Memorial Beach Park
    0.9 miles away
    Beacon Pakr
    1.1 miles away
    Mine Brook Wildlife Management Area
    1.7 miles away

    Places of Worship

    Emmanuel Baptist Church
    13.8 miles away
    Saint Johns Catholic Church
    14.1 miles away
    Abington Congregational Church
    15.8 miles away
    Oakdale Methodist Church
    22.9 miles away

    Shopping

    Auburn Mall
    9.7 miles away
    The Shoppes at Blackstone Valley
    10.2 miles away
    Sturbridge Plaza
    10.6 miles away
    Tatnuck Mall
    14.8 miles away
    Quarry Square Shopping Center
    20.0 miles away

    Culture

    The Complex Performing and Creative Arts Centre
    10.3 miles away
    Center for the Arts
    10.4 miles away
    Iris and B. Gerald Cantor Art Gallery,
    12.5 miles away
    Drive In Theater
    13.1 miles away
    Leicester Triple Drive-In
    13.1 miles away

    Restaurants

    New England Pizzeria
    3.8 miles away
    Dairy Express Pizza
    3.8 miles away
    Bogey's Ice Cream
    5.9 miles away
    Empire Buffet
    9.4 miles away
    Giant Pizza
    9.4 miles away

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    Google map of Brookside Rehabilitation And Healthcare Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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