Brookdale Lake View

The reviews for Brookdale Lakeview highlight a community that is consistently praised for its caring and friendly staff, a wide range of activities, and a nurturing environment that supports both independence and assisted living needs. Residents and their families commend the staff across various departments for their attention, kindness, and professionalism. From maintenance to dining, housekeeping, and administration, the team is noted for their exceptional service and dedication, especially during challenging times such as the COVID-19 crisis.

Many reviews share personal stories of recovery and improvement, attributing success to the supportive staff and the facilities provided by Brookdale. The community is described as offering a warm and caring environment, with a variety of classes, activities, and external outings that foster enjoyable friendships and a strong sense of community. The location is appreciated for its proximity to parks, transportation, and downtown Chicago, making it an attractive option for those seeking a vibrant and convenient lifestyle.

Feedback on the dining experience is generally positive, with residents enjoying the quality of food and the ability to provide input on menus. The facility's approach to encouraging independence while providing necessary support is highlighted as a key benefit, with many residents enjoying a more active and engaged lifestyle as a result.

However, not all experiences have been positive. Some reviews mention issues with noise from neighbors and construction, and one former employee shared a negative experience regarding work conditions and resident interactions. Despite these few negative remarks, the overall sentiment remains overwhelmingly positive, with many residents and their families recommending Brookdale Lakeview for its outstanding location, welcoming atmosphere, and the high level of care provided.