📞 Call for pricing and availability: (800) 780-8101

Apple Valley Center

400 Groton Road, Ayer, MA 01432

Assisted Living Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 772-1704

Estimated Pricing

Studio
Estimated $4,118

Price Comparison

  • Average City Price: $4,142
  • Average State Price: $3,957
  • Average National Price: $3,754


  • Apple Valley Center Description

    Apple Valley Center is a community that offers assisted living, nursing care, respite care and rehabilitation and is about 5.4 miles outside the small town of Harvard, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8.5 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Ayer

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Ayer


    Community Reviews

    8.5
    Apple Valley Center
    Based on My Caring Plan's proprietary scoring, including 48 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Ayer
  • Ranking in State: 275 out of 664 communities in MA
  • Food and Dining B

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Massachusetts

    Employee Pay B

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the senior living facility present a mixed picture, highlighting both commendations and criticisms from residents and their families. Positive feedback often praises the caring and attentive staff, with many reviewers expressing gratitude for the exceptional care their loved ones receive. Instances of staff going above and beyond, such as helping with personal tasks during their breaks, are highlighted as examples of the dedication present within the facility. The facility is also commended for its cleanliness, friendly atmosphere, and the efforts to keep residents engaged through activities and entertainment.

    However, several reviews raise concerns about staffing levels, suggesting that the facility is often understaffed, which can lead to delays in assistance and responses to residents' needs. Concerns about the physical state of the building, including outdated furniture and the need for upgrades, are mentioned. Additionally, some reviews criticize the quality of food and the accuracy of the menu, as well as administrative issues such as unreturned phone calls and lack of follow-through on important health care procedures.

    More severe criticisms include allegations of neglect, poor management, and unsanitary conditions, with one reviewer claiming that their relative's personal items were stolen and that there was an attempt to prevent communication about the facility's conditions. Another review expresses frustration with the lack of communication and perceived indifference from the medical staff regarding a resident's care and the involvement of family members in the care plan.

    Despite these criticisms, many reviewers express a sense of relief and gratitude for the care provided, especially during challenging times such as the COVID-19 pandemic. The facility is described as a comfortable and welcoming place for elder care, with a clean environment and kind staff. Some families have had long-term positive experiences, with their relatives residing in the facility for several years and receiving consistent care.

    In summary, while there are areas for improvement, particularly in staffing and communication, many families and residents appreciate the care and support provided by the facility. The reviews suggest a community that, despite its flaws, strives to offer a caring and safe environment for its residents.


    Reviews

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    Health

    ShortStay care

    LongTerm care

    Respite care

    Palliative care

    Rehabilitation therapy

    Physical therapy


    Services

    Complimentary laundry facility on-site

    Housekeeping

    Laundry facility on-site

    Mail and Newspaper Service

    Pharmaceutical delivery service

    Phone service


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Wellness programs


    Community Amenities

    Activity room

    Fitness room

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Beauty Salon / Barber Services

    Cable Television


    Room Amenities

    Private and Semi-Private Rooms

    Spacious rooms

    Fully air conditioned

    Private balcony/ porch / patio

    Scenic views

    Kitchenettes


    Dining

    Café with always available menu options

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings

    Restaurant-Style Dining

    Always available menu



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 123
    Total current residents: 105
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $62514


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-06-22 2022-07-30 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-06-22 2022-07-30 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-16 2020-01-16 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-10-16 2019-11-30 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-02 2023-02-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-02 2023-02-17 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-02-02 2023-02-17 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2023-04-11 2023-05-03 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-06-16 2022-07-21 G Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-06-16 2022-07-21 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-06-16 2022-07-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-16 2022-08-16 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-06-16 2022-07-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-06-16 2022-07-21 G Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-06-16 2022-07-21 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2022-06-16 2022-07-21 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-06-16 2022-07-21 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-06-16 2022-07-21 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-06-16 2022-08-26 D Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2022-06-16 2022-08-16 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-16 2022-08-26 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-06-16 2022-08-16 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2022-06-07 2022-07-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-06-07 2022-07-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-03-16 2022-05-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-03-16 2022-05-02 C Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2022-01-11 2022-03-04 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-01-11 2022-03-04 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-01-11 2022-03-04 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-11 2022-03-04 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-11 2022-03-04 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-09-24 2019-11-28 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-09-24 2019-11-28 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-09-24 2019-11-28 B Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-09-24 2019-11-28 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2019-09-24 2019-11-28 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-09-24 2019-11-28 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-09-24 2019-11-28 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2019-09-24 2019-11-28 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-09-24 2019-11-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-01 2021-01-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-20 2020-11-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-25 2020-09-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-06-30 2021-08-18 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-07-06 2018-08-13 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2018-07-06 2018-08-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-07-06 2018-08-13 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-07-06 2018-08-13 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-07-06 2018-08-13 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.

    Fines

    Fine Date Fine Amount
    2019-01-30 $7,699
    2020-08-25 $3,250
    2020-10-20 $9,750
    2020-12-01 $9,750
    2022-06-07 $42,851
    2022-06-07 $39,764

    Denials

    Denial Date Payment Denial Days
    2019-10-16 25
    2022-06-07 13

    What is in the Neighborhood

    General Area Overview
    • The closest city is Harvard which is 5.4 miles away and has a population of 6,085 (very small town).
    • The average income is $80,537, which is high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 30
      • Average Temperature: 52.8
      • Day Breakdown: The area gets 128 days of rain, 35 days of snow and 200 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 2.43 per 100 people which is low compared to other cities.
      • Violent Crime: 0.76 incidents per 100 people
      • Property Crime: 0.97 incidents per 100 people
      • Drug-Related Crime: 0.22 incidents per 100 people
    • The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Woo Ri Food Market
    1.5 miles away
    Shaw's
    2.5 miles away
    Market Basket
    5.2 miles away
    New Oriental Supermarket
    5.5 miles away
    Donelan's Supermarket
    5.9 miles away

    Transportation

    Ayer
    1.5 miles away
    Shirley
    4.4 miles away
    Littleton/Route 495
    5.3 miles away
    North Leominster
    8.9 miles away

    Bus Stations

    Nashoba Corporate Center
    6.7 miles away
    Westford Regency
    7.4 miles away
    Westford Valley Market Place
    7.8 miles away
    Hampton Inn Technology Drive
    8.0 miles away
    Lancaster(D'Ambrosio Eye Center)
    8.0 miles away

    Banks

    IC Federal Credit Union
    1.3 miles away
    North Middlesex Savings Bank
    1.4 miles away
    Sovereign Bank
    1.5 miles away
    Bank of America
    2.1 miles away
    Workers Credit Union
    2.5 miles away

    Hospitals

    Westford Public Schools
    5.5 miles away
    Umass Memorial-HealthAlliance Hospital
    9.9 miles away
    UMass Memorial HealthAlliance Hospital Burbank Campus
    11.8 miles away
    Umass Memorial-Clinton Hospital
    11.9 miles away
    Solomon Mental Health Center
    12.6 miles away

    Pharmacies

    CVS
    1.4 miles away
    Medicine Shoppe
    1.5 miles away
    CVS Pharmacy
    5.6 miles away
    Rite Aid
    6.7 miles away
    Walgreens
    7.8 miles away

    Dentists

    Peter Breen Family Dentist
    2.4 miles away
    Decoteu Orthodontics
    2.5 miles away
    Biological Dentistry at Groton Wellness
    3.0 miles away
    Nashoba Family Dentists
    5.9 miles away
    Family Dentistry
    7.5 miles away

    Parks

    Eliades Conservation Area
    0.1 miles away
    Pine Meadow Conservation Land
    0.6 miles away
    Reynolds Tract
    0.7 miles away
    Half Moon Swamp
    0.7 miles away
    Lotz Land
    0.9 miles away

    Places of Worship

    Christ Church
    11.6 miles away
    Faith United Parish
    11.8 miles away
    First Parish Unitarian Universalist Church of Fitchburg
    11.9 miles away
    Oakdale Methodist Church
    17.2 miles away

    Shopping

    Forge Village Post Office
    4.3 miles away
    Westford Post Office
    6.8 miles away
    The Mall at Whitney Field
    9.2 miles away
    Stow Shopping Plaza
    10.8 miles away
    Water Street Plaza
    11.3 miles away

    Culture

    N O A Galery
    1.9 miles away
    Shanklin Music Hall
    2.2 miles away
    Kalliroscope Gallery
    2.3 miles away
    The Cannon Theatre
    5.5 miles away
    Cronin Auditorium
    5.5 miles away

    Restaurants

    Nashoba Club Pizza Restaurant
    1.4 miles away
    Verona Pizza
    1.4 miles away
    Lucia’s Tavola
    1.5 miles away
    The Cottage Restaurant
    1.5 miles away
    Johnson's Restaurant & Dairy Bar
    1.5 miles away

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    Google map of Apple Valley Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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